Monthly Archives: February 2007

First Look Update: 58603

A quick update to First Look: Render Pipeline Improvements fixing a few key bugs. First Look 1.13.3.58603 is now available for download. NOTE: The name of the executable in the last release was inadvertently set to SecondLifePreveiw.exe, which caused some … Continue reading

Posted in Announcements & News, New Releases | 124 Comments

[RESOLVED] Inworld packet loss problems

[3:35 PM PST] We found out that one of the service providers in the Dallas colocation facility has a saturated link. To ameliorate the situation, we’ve moved to a different provider for the time being — packet loss has significantly … Continue reading

Posted in Announcements & News, Service Status | Comments Off on [RESOLVED] Inworld packet loss problems

Second Life Scheduled Maintenance – Complete!

As mentioned previously on the blog, Second Life is closed at the moment for scheduled maintenance. The maintenance is expected to take from 7:00am through 11:00am PST (that’s 15:00-19:00 GMT). Logins on the Beta Test Grid will need to be … Continue reading

Posted in Service Status | 146 Comments

First Look Update. New version available: 58537

Many of you have been asking, what is up with First Look: Render Pipeline Improvements?

Posted in Announcements & News, New Releases | 111 Comments

Bringing Voice to Second Life

For me, Second Life has always been more about human communication, collaboration, and spirit than about technology. When I talk to Residents about their experiences, one of the recurring themes is improving our communication methods. For so many, Second Life … Continue reading

Posted in Announcements & News, Preview Grid, Resident Experience | 527 Comments

Preview of Second Life 1.13.4(3) up on the Beta Test Grid

Wow… it’s been a whole month since the last Beta was posted. Steve Linden’s been most of the fun with First Look: Render Pipeline viewer updates. But not all of the fun. Behind the scenes, we’ve been pushing out releases … Continue reading

Posted in Preview Grid | 67 Comments

Change to Transaction Reporting

Several of you have noted, correctly, that the transaction history has been removed from the viewer in the latest First Look preview.  It’s true that, with the next viewer release, we will remove in-world transaction reporting in favor of web-based … Continue reading

Posted in New Releases, Operations | 113 Comments

[RESOLVED] Inworld problems with buying land, group IMs, etc.

[2:55 PM PST] Most of this appears to have simmered down, and our userserver has cooled off. We understand it’s very tiring to see these Grid issues on an almost-daily basis, and scaling Second Life during so much growth continues … Continue reading

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Support email replies are delayed

Our internal ticket tracking system has been down for most of the weekend, and we’ve been working to keep it up. Unfortunately, this has resulted in delayed support email replies — the queue looks like it will take at least … Continue reading

Posted in Customer Service | Comments Off on Support email replies are delayed

[RESOLVED] Land sales and LindeX problems

[Feb. 24 @ 10:45 AM PST] Land and LindeX transactions should be working as expected now. Our Engineers have stabilized load and our Liaisons are continuing to watch Help Request inworld. This issue is considered resolved; we’ll keep an eye … Continue reading

Posted in Announcements & News, Service Status | Comments Off on [RESOLVED] Land sales and LindeX problems