Monthly Archives: October 2006

New Linden Liaison

Posted on October 31, 2006 by micklinden

Please join me in welcoming our latest addition to the liaison team, Matthew Linden! Hailing from the shores of Scotland, Matthew Linden is the latest addition to our growing contingent of international liaisons, and is keen and ready to assist … Continue reading →

Posted in Announcements & News, Community | 51 Comments

Phone Support is Back Up

Posted on October 31, 2006 by Jesse Linden

Our Phone support system is tested and back up and working. Both the Customer Service and Conciegre phone numbers appear to be ringing through. Note, this outage was not specific to Linden Lab’s call centers. Thanks again for your patience.

Posted in Announcements & News, Community, Quality Assurance | 21 Comments

Community Roundtable meeting on Nov. 2 @ 4 PM PST

Posted on October 30, 2006 by Torley

Hello! Just a friendly reminder we have our monthly Community Roundtable meeting coming up this week on Thursday, November 2, at 4 PM PST. It’ll take place inworld on the stage at Pooley (247, 4, 49) and I, Torley Linden, … Continue reading →

Posted in Announcements & News, Community | 130 Comments

Private Island Price Increase FAQ

Posted on October 30, 2006 by Jesse Linden

Jack Linden has posted a handy FAQ to address some of the common questions and concerns regarding the Island Price Increase. We’ll also be adding information shortly regarding whether transferred regions retain their old pricing for the new owner.

Posted in Community, Concierge, Land | 125 Comments

Price for New Private Islands to Increase

Posted on October 29, 2006 by Zee Linden

Due to ongoing investments in developing and maintaining the underlying technology of SecondLife, Linden Lab is increasing prices for new Private Island sales. Please note that this increase does not affect tier fees for Mainland land or existing Private Islands … Continue reading →

Posted in Announcements & News, Community, Concierge, Land | 542 Comments

Concierge Townhall Transcript

Posted on October 27, 2006 by Jack Linden

Thanks to all those who took part in the event yesterday, for those that missed it – here is the transcript for the October 26th Concierge Townhall event. Click below to read on..

Posted in Community, Concierge | 42 Comments

Amazon S3 For The Win

Posted on October 26, 2006 by Jeff Linden

Sometimes the most trivial part of your Second Life experience, when magnified ten thousand times, becomes not such a trivial thing after all. Case in point: The client you download may just seem like a 5-minute nuisance to you. Magnified … Continue reading →

Posted in Operations, Web Development | 122 Comments

Got ideas for improving customer service?

Posted on October 25, 2006 by Robin Linden

This month’s community roundtable meeting is scheduled for November 2 at 4PM PST. We’d like to invite you to join us and give us your thoughts about how to expand customer service.

Posted in Creativity & Ideas, Resident Experience | 249 Comments

SLRR Station Build Bid – Results !

Posted on October 25, 2006 by Nigel Linden

Here they are at long last. Scroll down if you bore easy 😉 I would like to thank all 103 entries and all of you that that helped in this build bid. You have yet again amazed us with your … Continue reading →

Posted in -Miscellaneous | 38 Comments

Second Life 1.12.3 release status – now open

Posted on October 25, 2006 by Liana Linden

27 Oct: Bandwidth issues have been resolved (see post “Amazon S3 for the Win“). Many thanks to those who reported performance issues with this release. The reports have been aggregated, and developers are actively working on fixes. For those still … Continue reading →

Posted in Announcements & News, Community, New Releases, Service Status | 387 Comments