Monthly Archives: August 2007

Concierge support moves to 24/7

Concierge customers will probably be aware that we have grown the team considerably in recent months as we have sought to improve response times, and provide fast and effective telephone support. Although that process is still ongoing, we are pleased … Continue reading

Posted in Announcements & News, Concierge | 123 Comments

Music Development Mailing List

At SLCC this year we offered to setup a music development mailing list to facilitate discussion around a very large topic – music in Second Life! Resident musicians, venue owners, buillders, scripters, audiences, and promoters are all invited to participate. … Continue reading

Posted in Announcements & News, Community, Creativity & Ideas, Music, Resident Experience | 101 Comments

[RESOLVED @ 12:13 am PDT] Packet loss under investigation

[31 Aug, 07 @ 12:13 am PDT] Our normal routes have been restored for our use. Thank you for your patience, and good night 🙂 [30 Aug, 07 @ 10:58 PM PDT] We’re currently taking advantage of some alternate routing … Continue reading

Posted in Announcements & News, Community, Service Status

Tip of the Week: How to move your camera further and better

Friendly greetings! It’s me again, Torley Linden, and continuing from last week’s tip to turn off the typing animation + sound, I’ve got something really useful for any time when you’ve wanted your avatar to see further away without having … Continue reading

Posted in Community, Creativity & Ideas | 114 Comments

July 2007 Key Metrics Released

Hello everyone, I am finally publishing our Public Metrics in Excel and OpenDocument and Google Doc formats through July 2007. I apologize about the delays in getting these posted, but hopefully the addition of some new data should make this … Continue reading

Posted in Economy | 82 Comments

[RESOLVED @ 4:01 a.m. PDT] Recovering from a service interruption

[4:01 a.m. PDT] All Grid services have been re-enabled within the past few minutes.  Thanks for your patience, and good night 🙂 [3:00 a.m. PDT] The in-world Search system is about to be disabled for a bit, while we troubleshoot … Continue reading

Posted in Announcements & News, Service Status

New Update Process: Introducing Release Candidate Viewers!

Happy Wednesday Everyone! We’re changing our release process for Second Life viewers that we think everyone will benefit from. Going forward, optional viewer updates containing the latest round of bug fixes and/or soon-to-be-released new features — referred to as Release … Continue reading

Posted in Announcements & News, Bugs & Fixes, Development, New Releases, Quality Assurance | 142 Comments