Monthly Archives: July 2007

Change to the starting bid for region auctions

Posted on July 31, 2007 by Jack Linden

We have made a change to the starting bid for mainland region auctions today, increasing the opening bid amount from USD$1000 to USD$1250. This change only affects the full region auctions for mainland, it does not affect monthly fees, nor … Continue reading →

Posted in Announcements & News, Concierge, Land | 3 Comments

Newsletter Posted!

Posted on July 31, 2007 by Iridium Linden

View the latest installment of Second Opinion, the Second Life newsletter, on our website and coming soon, grab a newly updated copy from one of our in-world locations. (Don’t forget to sign up for automatic in-world delivery of upcoming issues!) … Continue reading →

Posted in Community, Creativity & Ideas, Education, Events, Interviews, Marketing, Tips & Tricks | 132 Comments

[Resolved]Second Life Logins Restored

Posted on July 31, 2007 by rheyalinden

[11:04 AM PDT on 07/31/2007] Second Life is now accepting logins.  One of our central database servers suffered a failure (an unfortunately common theme of late).  Our Operations team began a recovery on the server almost immediately and things have … Continue reading →

Posted in -Miscellaneous, Announcements & News, Service Status | Comments Off on [Resolved]Second Life Logins Restored

[Resolved] Second Life Support Portal Available

Posted on July 31, 2007 by rheyalinden

[9:13 AM pacific on 7/31/07] This issue has been resolved.   [8:49 AM pacific on 7/31/07]  Presently, we are experiencing access issues with the Second Life Support Portal.  Submission of support tickets and live chat are unavailable at this time.  We … Continue reading →

Posted in -Miscellaneous, Announcements & News, Service Status, Website Status | Comments Off on [Resolved] Second Life Support Portal Available

[Resolved] Gridwide Slowdowns

Posted on July 29, 2007 by Frontier Linden

[5:01 PM Pacific on 2007-07-31] All search features have been re-enabled. A big thank-you from all of us for your patience on this.

Posted in Announcements & News, Customer Service, Operations, Service Status | 6 Comments

[RESOLVED] Several In-world Searches disabled temporarily

Posted on July 29, 2007 by Frontier Linden

[5:00 PM Pacific] In-world searches for Places and Groups have been re-enabled! [3:11 PM Pacific] The Operations Team is taking the final steps to return the Grid to normal status. We hope to announce a full resolution shortly. At approximately … Continue reading →

Posted in Announcements & News, Customer Service, Operations, Resident Experience, Service Status | Comments Off on [RESOLVED] Several In-world Searches disabled temporarily

[RESOLVED] In-world Service Slowdowns – ALL CLEAR at 11:49pm PDT

Posted on July 28, 2007 by Teeple Linden

[11:49 PM Pacific] Operations reports all services are fully restored.  If your in world L$ balance is incorrect or stalled at “Loading…” a quick relog should fix it. Thank you for your patience this evening, and we apologize for the … Continue reading →

Posted in -Miscellaneous, Announcements & News, Community, Customer Service, Operations, Resident Experience, Service Status | Comments Off on [RESOLVED] In-world Service Slowdowns – ALL CLEAR at 11:49pm PDT

[Resolved] Access Denied…NOT.

Posted on July 28, 2007 by Teeple Linden

[7:15 pm PDT] We’ve resolved the issue- along with the nice shiny login HTML page showing up as a big ugly HTTP 403 error page, the in-world help was also not working. As of now, both the login page and … Continue reading →

Posted in Announcements & News, Resident Experience, Service Status | 2 Comments

[Resolved] Support Portal Down.

Posted on July 28, 2007 by Data Linden

 [6:45am PDT] The support Portal is up and running again.  It is currently not possible to access the Support Portal which contains the Knowledge Base and Live Chat. We are aware of the problem and will get it back up … Continue reading →

Posted in Announcements & News, Customer Service | Comments Off on [Resolved] Support Portal Down.

Updated Voice First Look

Posted on July 27, 2007 by Stephany Linden

An updated, optional Voice First Look viewer is available for download on the First Look webpage. A mandatory Voice First Look will be released this Monday. Monday’s mandatory Voice First Look will be the last one we release – after … Continue reading →

Posted in Announcements & News, New Releases | 130 Comments