Category Archives: Operations

M Linden: Second Life Update and Welcome to Howard Linden (aka Howard Look)

Greetings everyone! Over the last several months we’ve been hard at work making Second Life more relevant, more usable and more reliable.  Our work is showing up in Second Life’s usage statistics.  On Sunday of this past weekend, we hit … Continue reading

Posted in Announcements & News, CEO Announcement, Creativity & Ideas, Operations, Resident Experience, Website Status | 9 Comments

Frank Ambrose: Updates on the Second Life Grid

Hello, I’m Frank Ambrose, the Senior VP of Global Technology, and I’d like to take this opportunity to let you know about some of the work we’re doing on the Second Life Grid. By way of introduction, I’m a recent … Continue reading

Posted in Announcements & News, Bugs & Fixes, Development, Operations, Resident Experience | 76 Comments

Bring your “A” game

So, you know a lot about Second Life, right? You’ve got ideas, big ideas, and are tired of waiting around for Linden Lab to make it just so. The challenge of stabilizing, maintaining, and extending the Second Life Grid, and … Continue reading

Posted in Announcements & News, Operations, Web Development | Tagged | 148 Comments

Second Life Grid availability in April

We’ve just updated the Quality Metrics page, and the numbers show what you already know: April was not a good month for Second Life Grid availability. Our internal outage tracking tool estimates that about 630,000 usage hours were lost to … Continue reading

Posted in -Miscellaneous, Operations, Service Status | 149 Comments

[WANTED] *nix geeks to save the grid

Linden Lab Production Operations has open positions for Production Operations developers and systems engineers in Australia, Singapore, the United States, and United Kingdom. The Production Operations team is responsible for ensuring that the Second Life grid, the world’s largest collaborative … Continue reading

Posted in Operations | Tagged | 152 Comments

RESOLVED – Upgrading Central Database System Wednesday, April 9th 7:00 a.m. – 8:00 a.m.

[07:54 AM – Resolved] The database upgrade has now been completed. Thank you for your patience whilst this was going on. – Matthew [07:05 AM – Update] The database upgrade is now under way. – Matthew As part of a … Continue reading

Posted in -Miscellaneous, Announcements & News, Operations, Resident Experience

(Completed) Profile and Group Services Temporarily Unavailable

[Completed 4:30 p.m. PST – Kate] Operations has concluded changes and restoration of group and profile services. Please clear group cache via the debug/Advanced menu or relog to have group and profile services restored. As part of a plan to … Continue reading

Posted in Announcements & News, Community, Operations, Quality Assurance, Resident Experience