Author Archives: Frontier Linden

About Frontier Linden

Linden Liaison

[RESOLVED] Temporary issues within Second Life

[RESOLVED 03:20 a.m. PST] The database is back to full functionality, and all services have been restored. -Lotte ***** We’ve experienced a hiccup in our database that has resulted in Search, Transaction Histories and other features within Second Life not … Continue reading

Posted in -Miscellaneous, Community, Customer Service, Resident Experience, Service Status | 152 Comments

[RESOLVED] Intermittent issues within Second Life and our website

[Sunday 12:10AM Pacific] Thanks for your patience, everything is back in working order! We are aware of multiple intermittent issues and currently working to resolve them. Website related issues include the Friends List not working and difficulties logging into the … Continue reading

Posted in -Miscellaneous, Announcements & News, Community, Customer Service, Resident Experience, Support Stats, Website Status

[RESOLVED] Difficulties Rezzing Objects and Connecting To Second Life

[RESOLVED @ 1:27AM Pacific]  The troublesome server has been repaired and we have verified that accounts on this server can rez objects and connect to Second Life.  We apologize for the inconvenience this caused and wish you all a good … Continue reading

Posted in -Miscellaneous, Announcements & News, Community, Concierge, Customer Service | 4 Comments

[RESOLVED] Support Portal Maintenance In Progress

[Sunday @ 1am Pacific] Support Portal maintenance is complete! Our Support Portal is currently undergoing maintenance from approximately 9pm- 2am Pacific. We will keep you updated and thank you for your patience.

Posted in -Miscellaneous, Announcements & News, Customer Service | 1 Comment

[RESOLVED] Temporary Issues Within Second Life

[2:38 AM Pacific] This issue has now been resolved. Should your L$ balance still show as Loading… then please exit Second Life and log back in. Thank you everyone for your patience and have a good morning! [2:10 AM Pacific] … Continue reading

Posted in -Miscellaneous | 1 Comment

[UN-RESOLVED] Recurring Issues Within Second Life Over The Weekend

Monday [2:55 PM PST]  We’ve just upgraded the log database server software, which we hope will make things more stable for Residents in Second Life.  As more information becomes available regarding this issue, we will post it here to keep … Continue reading

Posted in -Miscellaneous, Announcements & News, Community, Concierge, Customer Service, Resident Experience, Service Status | 4 Comments

[RESOLVED] Temporary Issues Within Second Life

[3:00am PST] I’ve just confirmed that Ops gave our database a gentle nudge and everything appears to be humming along happily. If your L$ balance continues to show as Loading… then please exit Second Life and log back in. Thanks … Continue reading

Posted in -Miscellaneous, Customer Service, Quality Assurance, Resident Experience, Service Status | 1 Comment