Support email replies are delayed

Our internal ticket tracking system has been down for most of the weekend, and we’ve been working to keep it up. Unfortunately, this has resulted in delayed support email replies — the queue looks like it will take at least an extra day or two to get back up to speed. We’ll update you if there’s any more changes to this schedule.

This is frustrating for us like it is for you, so we’re sorry for the anxiousness this may be causing you, and endeavor to get back to you as soon as possible.

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