Author Archives: Twilight Linden

Grid Status

Updates on current grid service status and issues are available on the new Second Life Grid Status Reports blog page, http://status.secondlifegrid.net/.

Posted in Announcements & News, Customer Service, Resident Experience, Service Status

[RESOLVED]Inworld Issues and Logins

[RESOLVED 22:58] The network situation appears stable, so we’re sounding the All-Clear. Enjoy the rest of your weekend. [UPDATE 22:18] Ops says the network problem has been fixed, we’ve regained contact with the rest of the world, and things should … Continue reading

Posted in Announcements & News, Customer Service, Resident Experience, Service Status | 150 Comments

[COMPLETED]Scheduled Voice Chat Service Interruption

[COMPLETED – 3:45 a.m. Pacific] We’ve just received word the scheduled maintenance is now complete and Voice Chat should once again be functioning normally. — Chiyo [UPDATE – 2:30 a.m. Pacific] Voice Chat maintenance is underway. — Frontier Inworld Voice … Continue reading

Posted in Announcements & News, Resident Experience, Service Status | 87 Comments

[COMPLETE] Scheduled Maintenance until 1AM

[COMPLETE 2 a.m. Pacific] The scheduled maintenance has been completed! — Frontier [REMINDER] Phase II of the breaker maintenance at our San Francisco facility will again require a shutdown of some of our server racks. The maintenance will continue until … Continue reading

Posted in Announcements & News, Resident Experience, Service Status | 36 Comments

[RESOLVED] More Database Unpleasantness

[08:35 RESOLVED] The Database is good again, and all services are working now. – Lotte [08:00 – Updated] We are still workin on the database, but the number of residents experiencing these problems should now be considerably smaller. – Lotte … Continue reading

Posted in Announcements & News, Resident Experience, Service Status

[RESOLVED] Failed Teleports and Region Crossings

[08:12 AM – RESOLVED] Our Ops Team has confirmed and fixed the cause for this problem. Thank you for bearing with us! – Lotte [07:40 AM – Update] The search goes on, and we have narrowed the possible causes down, … Continue reading

Posted in -Miscellaneous

[RESOLVED] ~700 Regions Offline

[RESOLVED 12:44] The problem has been isolated and fixed, and things should be returning to normal shortly.  Thank you for your patience! There are currently ~700 regions offline. The issue is under investigation. Please monitor the blog for updates.

Posted in Announcements & News, Concierge, Customer Service, Land, Resident Experience