Author Archives: rikalinden

[Resolved] In-world Issues

[16 April 2008, 2052]  These issues have been resolved.  Thank you for your patience. Currently, we are seeing issues with in-world presence, object e-mails, group chats, logging, and other things related to the deployment. Please watch here for updates as … Continue reading

Posted in -Miscellaneous | 151 Comments

[Resolved] Various Inworld Issues

[UPDATE 12:52 PM on 4/01/08] All the gremlins have been removed and everything is working now. Thank you for your patience and understanding. We are experiencing various inworld issues at this time, such as TP failures, Transactions, Logins, etc. We … Continue reading

Posted in -Miscellaneous, Service Status

[ALL-CLEAR] Second Life Phone Support Issues

[ALL-CLEAR 22:23 PST] Phone Support service has been restored. Thank you for your patience! [UPDATE 4:50 PM PST] All calls have been shut down temporarily. We hope to restore service late this evening. Live chat and ticket support are available. … Continue reading

Posted in -Miscellaneous, Support Stats

[Resolved] Service Interruptions -L$ Transactions

[RESOLVED 6:13 PM PST]  Service has been restored. [UPDATE 5:11 PM PST] We expect services to begin to resume again soon. Thank you for your continued patience. [UPDATE 4:30 PM PST] TP should begin to work again. Additionally, map search … Continue reading

Posted in -Miscellaneous, Resident Experience, Service Status

Second Life Maintenance Complete

Second Life Maintenance performed today, Wednesday, January 9th 2008 has been completed.  Thank you for your patience.

Posted in Announcements & News, Operations, Service Status, Website Status

[RESOLVED] Phone Support Maintenance

Phone support will be down Dec. 28th from 2-4pm PDT for maintenance. This may be resolved sooner. We will keep you posted on the status as its available. Our live chat support and ticket support will remain available.

Posted in Announcements & News, Community, Customer Service, Resident Experience

Certain places, residents not found in “all” search

Second Life recently switched to a new “All” search that functions similarly to web search engines like Google. Today I discovered an issue that leads to some residents, groups and places not being included in the search. Classifieds and events … Continue reading

Posted in Bugs & Fixes | 26 Comments