Author Archives: Joppa Linden

[RESOLVED] In-world and Website performance issues

[RESOLVED 2008-04-18 9:40am PST] – All issues are now resolved and you should be able to resume activities as normal, including website access. We updated the configuration recently to attempt to improve performance. Unfortunately, the change appears to have decreased … Continue reading

Posted in -Miscellaneous, Announcements & News, Community, Resident Experience, Service Status | 152 Comments

[Resolved] Various Issues

[RESOLVED 8:11 p.m. PST – kate] Over the next few days Operations will be putting out fixes to alleviate the load caused by continued use of our databases. We will be adding additional servers as quickly as possible and improving … Continue reading

Posted in -Miscellaneous, Bugs & Fixes, Community, Customer Service | 5 Comments

[RESOLVED] Loading Issues

[RESOLVED Mar 22 08 – 2:42 PDT] – The issues have been resolved and should no longer present themselves. If you continue to experience related issues, please contact support. There are currently issues with in-world transactions, teleporting and related activity. … Continue reading

Posted in -Miscellaneous, Announcements & News, Quality Assurance

[RESOLVED] Multiple Known Issues

[RESOLVED Mar 21 2008 5:09 PDT] – The issues should all be resolved now. Please contact support if you experience any related problems. [UPDATED Mar 21 2008 3:03 PDT] – Our teams are continuing to address these issues; however, we … Continue reading

Posted in -Miscellaneous, Bugs & Fixes, Community, Operations, Quality Assurance, Resident Experience | 3 Comments

[RESOLVED] Database issues – Transaction Histories not available.

[Resolved – 3:45 PM (PST)] The database has been corrected and Transaction Histories are available once again. [Update @ 1:43 PM on 2/29/08] The Search > People Tab feature that was disabled earlier is now fully operational. Thank you for … Continue reading

Posted in -Miscellaneous, Bugs & Fixes, Community

[Resolved] In-world issues being addressed.

[4:29 PM PST – Kate]  In World Services are restored.  We are aware of reports of (and have experienced) a variety of issues from in-world. We suggest that you refrain from any major transactions at this time. You may experience … Continue reading

Posted in -Miscellaneous, Community | 1 Comment

[Resolved] Network Issues Affecting ~450 regions

9:02 PM PST Login and  teleport are working in the  regions which were affected by this Network Issue. There are network issues that are affecting approximately 450 regions. This translates to not being able to Teleport or Login to these … Continue reading

Posted in -Miscellaneous, Announcements & News | 1 Comment