Getting a Second Life Just Got Easier with Direct SLurl

As we’ve discussed several times in this space, improving the “first hour” experience of new Residents is one of our primary goals. As our use cases and base continue to diversify, it’s important to begin tailoring the Second Life experience to the specific needs of our audience and reduce the time it takes to access and begin exploring the virtual world. One of the ways we can address this is to look at how first-time visitors are finding and accessing Second Life.

It’s with that mission in mind that we are launching Direct SLurl, an improved web address vehicle that enables first-time visitors to arrive directly at a location within Second Life, as their first location, by clicking on a Second Life URL from the Web, email, etc. Previously, all new Residents were directed to Help Island upon registration, where they went through orientation before they began exploring Second Life. In this new model, a first time visitor will be directed to www.slurl.com where, on that page, they click “sign up” and quickly register, download and login to the viewer, and arrive at their originally intended destination. A quick tutorial will open upon their initial arrival.

All existing SLurls will be enabled with the Direct SLurl extension effective Thursday, September 18th, 2008.

While Direct SLurl will mostly affect first-time visitors, the tool has significant existing benefits for current Residents as well. For example, if you are hosting an event inworld it will be much easier to recruit and attract non-Residents, as you can post your SLurl to your blog, email to friends, etc., and then attendees will be sent directly to your location.

Furthermore, Residents have the ability to create and brand their own page within slurl.com. When a new visitor clicks on your SLurl, they’ll be directed to a page with your content, further extending your inworld brand(s) to the real world.

While all SLurls will be Direct SLurl-enabled, the same security measures and land ownership protections will still apply. If your island is private and not accessible to the general population, it will continue to be so unless you indicate otherwise. If a first-time user is trying to access private content they will be advised of its status and be directed elsewhere.

It’s our belief that taking the steps to make it easier for new visitors to sign up and begin exploring Second Life will improve the usability of the platform for everyone. Further tailoring of the “first hour” experience can be expected in the near future with Direct SLurl being the initial, and very important, first step.

Further Information:

*  How do I invite someone who isn’t currently inworld to a specific location?

* I don’t want people to use a SLURL to access my land

* I followed a SLURL and it took me to the wrong place!

View Torley’s informative Video on Direct SLurl

[blip.tv ?posts_id=1276991&dest=-1]

About Blue

SL early beta resident turned Linden. Always concerned with and representing the resident experience. Always want to know what you think. Always wondering when I can next get some sushi, except when stuffing sushi down my neck.
This entry was posted in Announcements & News, Community, Resident Experience and tagged , . Bookmark the permalink.

121 Responses to Getting a Second Life Just Got Easier with Direct SLurl

  1. Darien Caldwell says:

    This is a wonderful development. SLURLs up to this point were of rather limited scope in their utility. I know this will be something many will find of great service. Good work. 🙂

  2. Ceera Murakami says:

    Now, can we have some way to pre-assign someone to a specific group membership? So, for example, if you are running a University class, you can give something to your students that will set them up with the new account AND set them up with group memnership, so they can access the group-only classroom spaces?

  3. Wanja Lubitsch says:

    Where’s the beef?
    I mean: what’s new about this??

    I picture myself being new and looking on a sort of green and blue coloured map.. why should I pick any place from there? All looks the same… shouldn’t it have at least >some< markers there?
    In Google-Earth I can tilt and get an imagination of what’s on the ground, but not here, in this virtual world.

    And why is this website loading so slow? To make the newbies “get used to it”?

  4. Raudf Fox says:

    While I’m loving this idea, I have one serious question:

    Is it going to be easier for new users to download the client? To be honest, I think linking the download/install to trigger while the new user fills out the paperwork, so that way, the new user has everything to start. Then at the end of the paperwork, it triggers the client to start. This way, there’s less confusion.

    After that, if they haven’t figured out they need the client..

  5. Marianne McCann says:

    This is great… but…

    The place I’d like to send them to is not show on the map, due to the map itself being more than a year out of date.

  6. Ceera, Group Membership is coming soon. The ability to provide inventory is being re-evaluated.

  7. When will teleports, money. & group chats stop failing? Linden Labs keep adding more & more things for Second Life & not fix the problems we have now? New features are nice but when SL don’t work worth a crap half the time your using it why keep adding more & more new things????

  8. Buckaroo Mu says:

    Does this mean that the maps on slurl.com will finally be updated, after 10 months of inactivity? Pretty please?

  9. I have one small question, that perhaps you won’t run from this time Blue.

    Can you tell me just how Linden Lab arrived at this destination? I mean, did you conduct any studies with New Residents to ascertain what they were wanting? If so, how many New Residents were included? Comparingly, what was the Ratio of New Residents to the base population of Second Life?

    Please, once more I ask, describe for us all the great lengths that Linden Lab has actually traveled to arrive with this “proposed” change.

    It’s not that I don’t trust you guys there at Linden Lab, but I’m interested in the data, not how you have “confidence” in the procedures you use to arrive at a decision. I want to place my confidence within Linden Lab too, just help me figure out how I can.

  10. Ciaran Laval says:

    I’m not quite getting this, what does a resident do on Slurl.com to get a teleport?

  11. Pingback: Q&A: Linden Lab CEO Mark Kingdon on Second Life’s latest evolution » VentureBeat

  12. Conifer Dada says:

    Great idea, but best make sure there isn’t a website for Goguen Sandbox first!!!!

  13. Ceera Murakami says:

    @7: Thanks Dirk. Being able to pre-set a group membership and to provision inventory in advance would be invaluable for my University clients! Right now, we are having to set it up so they arrive via a landmark or slurl AFTER they have an account, and then they must interact with an inventory givier to get the stuff they need to start orientation for the University. Theoretically the “Registration API” can send a brand new account to a designated starting sim, but it can’t provision inventory or pre-assign attachments, the way the LL orientation does.

  14. Argent Stonecutter says:

    Ceera: you could use the encoded join/slurl link from the SLURL page (the hotlink on the page itself that starts with http : / / join . secondlife . com / ? slurl = gibberish) sending them to a location that’s otherwise unlikely to be visited, then have a scripted object there that calls llGiveInventory() when it detects a sufficiently new visitor arriving at that location.

    You could also have a website that generates a custom slurl (or join link) for each student, at a unique skybox location, and when they arrive you will immediately be able to identify them by the location they arrived in.

  15. Darien Caldwell says:

    I don’t think LL intends this to be a substitute for the Registration API, but rather as an alternative to the ugly “This URL type is not associated with a program” error you get if you don’t have Second Life installed.

    This way people who stumble upon a SLURL are actually directed somewhere meaningful, instead of just having some cryptic error presented. On the merits of this, it’s a great idea.

    If you try to turn it into something it’s not, I’m sure you can find all sorts of things to complain about it. 🙂

  16. Did anyone else read that Q&A our wonderful CEO gave today?

    Not in a Recession eh? Wow, it only took him three months to fall out of step with his community; isn’t that a new record at Linden Lab?

  17. Pingback: Q&A: Linden Lab CEO Mark Kingdon on Second Life’s latest evolution - Start-Up News | Internet Startups

  18. Rebekah C. says:

    This is fantastic! I frequently give SL tours to librarians and library staff. It will be so nice to give them a slurl so they can start their first SL adventure at the library archipelago where they will get plenty of help in learning about all SL has to offer. I think landing on Help Island (where there are frequently rude or intimidating people) turned off people because they never got to see what SL is really all about.

  19. Pingback: LibraryTechie » Blog Archive » Second Life Just Got Better for Newbies

  20. Ann Otoole says:

    Any bonus/reward program for running an advertising campaign (that serves on Linden Lab’s behalf) to attract more customers?

  21. Katt Linden says:

    @15 Darien, “This way people who stumble upon a SLURL are actually directed somewhere meaningful, instead of just having some cryptic error presented.”

    Agreed, I like that about it. Very useful for events, too.

  22. Kathmandu Gilman says:

    Being that the SLurl gizmo only halfway works and the map is usually not working at all… I hope this works better than it did the last time I tried to use it.

  23. Emondrell Raymaker says:

    Agreed, Ceera. When you direct people IRL to Second Life you generally have the area they’re being directed to set to non-public, since you don’t want random Residents stumbling into your private sim… Not being able to link to such a private sim would sort of make the very situations in which this would be useful unworkable.

    Still, yet another way to make the initial step easier (and less likely to fail!).

  24. Winter Ventura says:

    Something seems to have go wrong with the blog moderation software.. A post I made at 1:53pm still says “Your comment is awaiting moderation.”

  25. Blue says:

    I agree that fewer cryptic error messages is a good thing.

    @ 4 That’s an excellent suggestion, Raudf! I know that some Lindens are looking at making client download less intimidating to new registrants, so I’ll make sure to promote the idea to them directly.

    @ 2, 6 Thanks Dirk, auto-group invite is definitely something that would benefit not just educators but resident businesses, musicians, etc

    @ 18 Glad you approve Rebekah! We’ve found that it’s not just professionals who wish to bypass the Linden orientation to get to their meetings and training sessions etc. The most frequently asked question on Orientation Island has been “how do I get to the mainland?” (or variations thereof).

    @ 20 That’s also a good idea Ann! How about this…if you can beat retention numbers for LL’s orientation for a month, I take you out for prim sushi? You can’t put a price on dinner with a big green monster 🙂

  26. Jessicka Graves says:

    I’m with 9 here, and judging by Linden responses, I think his questions will get ignored :/ though completely valid questions.

  27. Economic Mip says:

    “All existing SLurls will be enabled with the Direct SLurl extension effective Thursday, September 17th, 2008.All existing SLurls will be enabled with the Direct SLurl extension effective Thursday, September 17th, 2008.”

    Um yeah, I think today is Thursday the 18th, but then again I could be wrong…

  28. Razrcut Brooks says:

    This new 1st day experience is almost as quick and easy as the new virtual world, ExitReality is.

  29. Taff Nouvelle says:

    @ 9
    It would be interesting to find which forum this was discussed on, since this seems to be the new method of coming to these decisions now, I assume there is a forum??
    Could someone please post a link to it so I can look it over?

  30. Cocky Dagger says:

    I think this is a positive and needed feature and just wanted to say good job.

  31. Shadoe Landman says:

    It sounds like a great idea, but I’m a little disappointed. I thought maybe we could now skip that annoying taleport page. Maybe, in the future, could an option be added that skips the page if we are already in world?

    <8D~ Shadoe <8D~

  32. Digital Digital says:

    Very awesome 😀

  33. Sindy Tsure says:

    @8, Buckaroo, I think the maps are a lot more than 8 months out of date. My home, except for the closest zoom level, looks well over a year old. WEB-87, added April 07, complains about them being 6 months out of date.

    Blue, I’m all for making things easier for new users but y’all really need to poke the map – the new mainland continents aren’t even on there..

  34. Argos Hawks says:

    One important step that was left out of the instructions in the vidtut is to click Show My Location on the map before you create the slurl. I’ve often seen it give a slurl for a completely different destination if you don’t click Show My Location first.

  35. For everyone wondering when/where this was discussed, it was done at a “hijacked” Office Hour, I say “hijacked” because I was asking questions Linden Lab employee’s refused to answer, and they therefore consider this a bad thing.

    After not getting anywhere with Grant Linden or his entourage, I then questioned Robin and Blue, and received the same treatment as I have received here.

    I find it amazing that I’m told that “We [Linden Lab Employee’s] are confident in the procedures they’ve used to come to these decisions”, yet cannot offer ONE solid number on just how many New Residents were questioned or provided feedback on any channel.

    Sounds to me like the usual is going on at Linden Lab, and they are going to do what they want, not what real people, like their customers might want.

    Once again Blue or Grant or Robin, please help us all understand what procedures Linden Lab has taken to come to this decision with the new SLURL’s. How many New Residents were questioned, what was the sample size compared the actual number of New Residents during this time period? I really do want to understand and be confident in your procedures, just as you are, but I need to know what those numbers are in order to do this.

  36. Lovely idea, Blue! This is very useful for our new Residents. 🙂

    ~Tauwra

  37. AlexanderThe Benelli says:

    This is a god step in the right direction….
    Actually, when I read “Direct SLurl” i thought about a checkbox which would eliminate the “Map Feature” , e.g. reduce a SLurl to a secondlife://RegionName/X/Y/Z link.
    But this is even better then what I thought!
    Great Work!

    Alex
    (btw, are we gonna get some new on CG’s soon?)

  38. Tegg B says:

    Cool, massbotters can skip the newbie stuff and log their infinate supply of bots straight in at their first botting location.

  39. Gumby Roffo says:

    Congrats on a brilliant inroad. This is one of my biggest concerns as a mentor when dealing with first time residents at OI and HI. and it means that friends can now get to the right location almost on time and while they are there they can learn to interact from the person that invited them. Better skills can be achievied later by visiting the HIP .
    I remember my learning curve when I started , lost alot of sleep.

    As for those wondering about where LL get their feed back, you know those little surveys that pop up from time to time 🙂 Try one , they are very helpful.

  40. Mills Gazov says:

    This is a great new feature. Now the maps need to be updated a bit more often to take better advantage of it.

  41. This development is most lovely and a step forward 🙂
    I hope that new residents will learn SL much easier than the roller coaster I remember when I came online in Dec. 2006.

  42. Villain Baroque says:

    A nice feature, but I would prefer that my sim “Rockje” would be mapped after more than three month on the grid.
    It still shows “No SL data available” when you go to Slurl.com. 😦
    I found no information on slurl.com how to ask for the mapping of a new sim.

  43. And the idea of MK to simplify things is to be embrased very much.
    For new users and non power users it may also be interesting to have LL’s attention on how inworld matters like moving, building, scripting etc could be simplyfied, more accessible and less time consuming.

  44. Alexandra Rucker says:

    Great idea!

    Unfortunately, slurl.com FAILS at teleporting.

    That IS going to get fixed sometime soon, right?

    Right???

    *cricket, cricket*

    *sighs*

  45. Lindal Kidd says:

    @35
    Bob, LL has no obligation to explain or justify their internal procedures to YOU. They might choose to do so, but you act as if it’s your right.

  46. This is a great idea, keep up the good work 🙂

  47. AnnMarie Otoole says:

    Does this mean and end to the MENTOR PROGRAM? Mentors have traditionally been located at entry points to help hatchlings find their way with basic questions. New members are going to miss this support.

  48. Pingback: Aceder ao SL é agora mais fácil com o Direct SLurl « Tagus Friends Weblog

  49. @46, I’m only asking that those at Linden Lab who have claimed to be the most “Open and Transparent” Communicative Gaming Company to live up to their rhetoric.

    I’m only asking to hear how they, Linden Lab, have come up with these ideas about what New Resident’s want. Are they guessing? Do they actually question New Residents? Did they commission any studies to know what’s going on in the community?

    I’m sorry I’m such a literal person, but if Linden Lab wants to claim to be “Open and Transparent”, then that’s what I expect of them. Then again, I also think they should provide a more stable platform, but I will take “Open and Transparent” knowing the other is out of reach of their incompetence.

  50. Lindal Kidd says:

    @48
    Ann, I worry about this one too. Maybe Mentors should wear a greeter HUD like the one made by Help People. It sends a LM and a notecard to any new av within 96m.

  51. Pingback: Crossing borders | Primforge

  52. Ann Otoole says:

    One thing is for sure. EA is wasting no time trying to make people “think” their new replacement for the sims is “user created content”.
    Secondlife needs to be advertised me thinks.

  53. Blue says:

    Regarding concerns with map updates…Direct SLurl is not dependent on a current map. SLurls can be created from your current location inworld, or by entering Region and coordinates into the SLurl Builder (http://slurl.com/build.php). If the location of your SLurl is open to the public, your guest will be able to reach it…even if it does appear as naught but briney deep upon ye olde map, yarrr…

    @ 48, 51 Direct SLurl is definitely not the end of the SL Volunteer program. There will likely always be a considerable number of newbies coming through Linden orientation who will appreciate the help of friendly, informed residents! For discussions related to Mentors, please feel free to stop by my office hour, where it’s a regular topic. 🙂

  54. Sindy Tsure says:

    Thanks for the update, Blue.

    It’d still be good to get the map updated. It’s way, way out of date. Way.

  55. Ciaran Laval says:

    Now if you’d get SLURL’s working on the forums then people might start to see more benefits from them, the forums being quite an important place to have such a feature such as this working and all that.

  56. Argent Stonecutter says:

    Or at least remove the “parse links in text” feature if you’re not going to make the [url] tag actually work. :p

  57. Smokey Newman says:

    I really don’t get the improvement. Sorry but you join SL and for example I started on Plum Island were a spent a bit of time learning how to do a few things. At that time I had no idea about SLURLs or had a defined place I wanted to go. Sorry I dont get it.

  58. Kuroyanagi Habsburg says:

    So…. unless the mechanism has changed….

    The first mainland estate land where a new resident lands after joining SL is usually set as the home location — generally these are infohubs and welcome areas.

    (Unless someone teleports them–I remember a friend telling that when she first joined an acquaintance teleported here away from OI to a strip club. Where she wandered around for a month or so wondering why it was so empty and asking “is this all there is to SL?”.)

    This might not be bad for a shop or club owner, but not everyone wants a new player’s home position to be set on his or her property.

  59. Ciaran Laval says:

    The lack of comments should say something to Linden Lab, is anyone paying attention?

  60. Thraxis Epsilon says:

    @43 If your sim is a Private Estate, do you have it set for restricted access in the Estate Tools. If so, it won’t show up on the MapAPI ever. (can’t remember the exact box at the moment as I’m at work)

    It’s a leftover from the old “Can’t be seen from Mainland” privacy setting that would keep sims from showing on the inworld map. The inworld map no longer respects that setting, but the tools to generate map images for the MapAPI does.

  61. @60 – Perhaps people are tired of the way Linden Lab treats thier customers? Maybe most have just moved on to SPORE and will make due with a REAL Corporate Culture called EA.

    I never would have thought this, but Linden Lab becoming worse then EA in customer service….well, I guess it’s happened.

    Blue? Robin? MK? Philip? Anyone there listening? Anyone there care to comment? Anyone want to bet the next Convention will be even more raucus?

  62. Blue says:

    Yes, I agree fully that more frequent map updates would be a wonderful thing! I’m told that there are future plans for work on the map, but currently no ETA.

    @ 56 There are also improvements to the forums in the works, so unclickable links and associated issues will be addressed.

    @ 59 Yes, unwanted squatters on your property would be problematic! As such, if someone Direct SLurls to a parcel that does not allow “Set Home to Here” then their homepoint is automatically set to the nearest infohub.

  63. Yuseff says:

    where is the log in button so you can play????

  64. Sierra says:

    Why not take this chance to rebrand it?
    “Direct SLurl” sounds awful. Reminds me of Slurm from Futurama and other icky things.

  65. SJ says:

    @62 Bob Bunderfeld
    Haha, if you think SecondLife is anything like Spore and that EA has a good corporate culture you’re utterly deluded, for one who has “5 year” plus experience with SecondLife I can’t even see the comparisons with Spore.
    EA has horrible customer service, they ignore *entire* countries from online sales, have intrusive DRM and a questionable Privacy Policy.
    A simple Google search of “EA customer service sucks” is all the references one needs, even the search “EA customer service” brings up one or two complaints in the first page.
    So please, complain about Linden Labs customer service but don’t bother saying EA’s is any better because that’s utter crap.
    I think this is a good thing I just wish the schema handling of slurls wasn’t so clunky on non-Windows operating systems

  66. Pingback: Aiming at Nothing » Blog Archive » It’s all about the shoes

  67. Richard Trigaux says:

    Good point. Many RL communities gather of even form with a place in SL. So…

  68. Daten Thielt says:

    here is a question that im sure has been answerd, why is there no link or login link to the account page on the blog, some users might be reading the blog then spend 20 minuits on it trying to find the darn login button lol

  69. Alvi Halderman says:

    Awsome idea. 😀
    Now at least my RL friend wont be a newbie.
    @72- Yep sl needs more orientation.
    SL is still pretty tricky.
    The 62k users are usually online probably made a lot to don’t say “too boring, ” lets try to play another thing”

  70. kakaue yoshikawa says:

    SL start can eb a pain cause i remember the start from my rezzday, i think it will eb good to have a a hud by rezzing wich drives you around SL and gives you places where you find free stuff, help and so with different languages. i started and this time my english was much worser as now and all pannels i saw was in english and it tooks me a week to figured out the first things

  71. Anna Gulaev says:

    As if the new user experience wasn’t lonely enough, now they’ll arrive at empty business-model-of-the-hour sims and see nobody at all.

  72. Pingback: Dusan Writer’s Metaverse » Attracting New Users One-on-One: Linden Lab Lets You SLurl Your Friends

  73. dusanwriter says:

    Nice work. Just to pull out one question from longer comments on my blog, but how do you see the impact of this on the usefulness of the Registration API?

    It seems to me that if you’re clever about it, you can pretty much build out most of the features of having a Registration API by building around Direct SLurl.

    Now, I know that R-API allows you some control over the registration process itself and how it appears, but now that you have it down to a single page (and by the way, kudos to that as well) can you describe the advantages of R-API?

    I look forward to hearing about your measurement of this program. I can’t help wondering if the Direct SLurl page will be intimidating to new users who click a SLurl from a Web site rather than from being invited by a friend as in Torley’s video. It makes it seem like you’re going to be entering an odd version of Google Earth rather than a 3D world….which puts the onus on the person posting the SLurl, I suppose, but as others have noted that opens it up to all kinds of direct SLurls to malls or whatever.

    Keep us posted on what you learn from this please! I’d hazard a guess that more than half the value of this feature will be in measuring whether it works, why or why not, and what to do about that.

    (P.S. Can’t you let the user DO something while the client downloads so that it’s less intimidating? A quick tutorial maybe? Customize their AV? Let them choose decent hair?)

  74. Taff Nouvelle says:

    @51.
    QUOTE
    Maybe Mentors should wear a greeter HUD like the one made by Help People. It sends a LM and a notecard to any new av within 96m.

    that is against the TOS and will get an abuse report sent against you.
    The new ad farm policy, which I am in total agreement with, states
    “No unsolicited dispensing of IMs, notecards, landmarks or content.”
    People cannot send notecards advertising a service.

  75. Arwyn Quandry says:

    This is a neat idea, and I like that it can help some newbies get to where they need to be with less confusion, but I don’t see how this will help Teen Grid, which, from what I’ve read, has a lower rate of people sticking around after the first hour or two. Now that this is out of the way, can LL do something more for the Teens? We’re feeling ignored.

  76. MarkByron Falta says:

    All well and good but as mentioned in @43, the majority of SLurl maps have not been updated or even loaded for the majority of new sims – do you really want a borked “no SL data available” map to show for firt timers much less anybody else? This has been an outstanding JIRA (numerous times) over the past year. When is the get well date?

  77. Kulalyle Anatine says:

    ^_^ y

  78. Burgess Miles says:

    search not fully functional??? The status report claims it all should work again now…I can inform you it doesn’t….can take off any clothes and can’t put any on…either system nor prims….
    I KNOW this is off topic…but you still haven’t got a place where we can ventilate questions like these….

  79. Pingback: SLURL - new Address system for Second Life? - FriendPros Forums

  80. When will money ever stop failing????

  81. Pingback: How to Live a Good Life and Still Have Money | The Frugal One

  82. Elwe Ewing says:

    From this point I’ll answer to newbie questions wit “Go to the Help Islands” (sort of RTFM) and no more explain anything.
    (perhaps, maybe, I’ll ask “did you come from Help Island, guy?”… but I not assure :D)

  83. I want to create one of those avatars people use in their signature posts with pictures usually dolls or cartoons and then your name in sparkling letters how do you do that?
    Im realy have stress from that question 🙂 I need medic helps ^))
    Thanks

  84. Coventina Dalgleish says:

    Correct me if I am wrong this is to make it easier for more people to be concurrently logged into the game. If so, perhaps you should first work on the game to insure that it can support the increase. I have noticed when ever the game has more than 60,000 users on line it is not a pleasant experience.

  85. Noisey Lane says:

    I miss Torley. Will die without overly enthusiastic video.
    Topic suggestion: “How to AR a Mentor with an auto dispensing notecard/LM giver.” 😉
    LoL – no really: “Where did I come from?” A guide to why you found yourself where you did on arrival explaining why there are no strippers in the bar at present or any number of inception scenarios.

  86. Phil Wake Up says:

    What have the Lindens done to recognize the struggles of the residents in Texas and the gulf coast? Nothing? Phil…please recognize that the pr people you employ have no professional credentials. It is long past time that Phil reached out to professionals in coding and communication.

  87. Jayme Llewellyn says:

    If Linden Labs want to really improve the experience of SL – then it should be across the board, not just for the newbies. Let’s start with the issues of stability. Unless someone pays for the SL experience (premium account) or they live in a country where the SL Server recognises an “approved” connection, the stability is stuffed. What we need is for Linden Labs to install a universal server that recognises “all” connections. Secondly, Linden Labs can stop being preferential to those who can afford the latest gadgets and make SL compatable to all computers built since – say – 2002. Why this hasn’t been thought of in the past is beyond me.

    The Blogs – i remember a while there was an announcement about a new blog policy. All blogs will be open-ended (not cut-off) and all opinions will be heard as long as they weren’t openly derogatory or slanderous. This policy has obviously been ignored. I posted in Frank Ambrose’ introductory blog thread and guess what? My post was removed because I dared to express an opinion – it wasn’t in any way offensive, mind you – that opened up criticism about the level of service previously provided by linden labs.

    When did this become a dictatorship? If new employee’s are too learn about what is going in Secondlife via communication with people on the blogs how are they going to learn if all opinions that go against those of Linden Labs are violently stifled? What happened to being able to express our opinions freely and fairly?

    If this is the sort of behaviour that is going to be allowed on these blogs, do not expect people from the former eastern-bloc and Soviet Countries to stay here for long. After all, this is why the soviet union was dissolved – for the free expression of speech, thought and opinion.

  88. Jayme Llewellyn says:

    P.S the above is an opinion – it is not trolling or flaming. If it is deleted, then Linden Labs have just proven my point.

  89. Tegg B says:

    82 MONEY-PYRAMID.COM Says:
    “When will money ever stop failing????”

    Maybe it’s still raining money for the pyramid and gambling industries where fools keep paying to be fleeced, but no such luck for the rest of us working for our pitance.

  90. Coventina Dalgleish says:

    Well, if I leave the payment cycle I shall remain an old 500L per week stipend user )) might as well make them pay me for awhile huh )) fix it or start losing money on me guys I suspect many other old players might choose this route until you do fail OH new guy take note this is one old player who is waiting for your input (Frank that is) slap your coders about the head until they become responsible the function of the Tao is most of the problem here it worked for Apple until they went professional good for a small organization not one in the main stream. Oh the draw is 2k per week vs 72 US per year so I will make money )) pays for my retails at least

  91. Coventina Dalgleish says:

    We get this new system of injecting new people into the game and your release candidate , which one might think would be an improvement , works worse than the standard viewer. I can only hope that Nicholaz decides to keep with his stabilized viewers since they seem to be one of the few that are reliable.

    WAKE UP LOSER LAB THERE ARE PEOPLE WHO DO IT BETTER THAN YOU EVER DID

    God you people piss me off

  92. Tegg B says:

    Coventina Dalgleish Says: “We get this new system of injecting new people into the game and your release candidate , which one might think would be an improvement , works worse than the standard viewer. I can only hope that Nicholaz decides to keep with his stabilized viewers since they seem to be one of the few that are reliable.
    WAKE UP LOSER LAB THERE ARE PEOPLE WHO DO IT BETTER THAN YOU EVER DID”
    Nicholaz does great work, no denying that, but are you seriously trying to tell us his RC’s and beta’s are better than his main viewer?
    Lets compare apples to apples here, the RC’s are beta viewers, if you don’t like them and think the main viewer is better, just go back to the main viewer, it’s a simple decision process for most people.
    This RC probably has more faults than usual, but I expect that sometimes for a RC, so I jump back to the main viewer if it’s being quirky.

  93. Zena Juran says:

    I have limited use for this personally but I did create a SLurl using the SLurlBuilder. After adding a title, image, and message, the SLurl was 279 characters long… a little too lengthy for emails and such. But if you go to someplace like Tiny Url ( http://www.tiny.cc/ ), you can really shorten the length. I got mine down to 20 characters… not too bad for a url. 🙂

  94. Btw, please do bear in mind that first time users may have serious problems to found out how to move and click dance animations etc, etc. Still seeing it all the time.
    A direct SLurl is a great idea… Hopefully LL will also work on the first hour and first days experiences… The learning curve is still very stiff for many is still very much heard.

  95. Ener Hax says:

    Sounds like a positive step. But . . . I was under the impression (from Live Chat support) that slurl.com was not being supported?

    My regions have not been showing up on slurl.com for the last 4 months (new regions).

  96. Ghosty Kips says:

    I happen to be in favor of things taking this direction for one reason: Help Island Public has become a spawning ground for griefers. To say the place gets griefed several times a day is an understatement.

    Also, can my referral ID be implanted into the SLurl somehow? 😀

  97. Can I set the subscription dialog to a German one?

  98. AC Pfeffer says:

    With so many griefers creating as many new accounts daily as real newbies, and as LL hardly ever bans griefers by machine-ban – we’d like to see an additional estate option to restrict access to users over X days old (where X is a variable) unless they have payment info on file – which will save having to script it all the time.

    Unfortunately it does mean some newbies will be disallowed to some estates (which we do by scripts now anyway), but it also stops (most) griefers … as they constantly need to create new accounts because of account bans etc.

    If LL wants to make life so easy for griefers then at least give paying estate owners the option to limit their access … let the griefers hang around LL land / help island etc.

  99. Zi Ree says:

    @100 AC Pfeffer: Machine Ban does not work, neither does IP ban or anything else. I really hope this becomes common knowledge at *some* point.

  100. Deltango Vale says:

    One of the big advantages of Orientation Island was that it created a cost for griefers to enter the game. In fact, I attribute the decline in griefing over the past year to the sheer hassle to griefers of running the gauntlet of King Bubba or whatever his name was. No self-respecting griefer will go through Orientation ten times.

    What LL can’t seem to understand is that most of its problems stem from creating anonymous accounts back in June 2006. I’m not talking about free accounts; I’m talking about anonymous accounts. Now with Orientation Island gone, the floodgates are once again open to kids and griefers to pop up anywhere they like.

  101. I second Ghosty Kips’ question on referral IDs.

    We can send non-Residents to join Second Life with referral links, and now we can get them directly to a location, but a union of the two would be ideal!

    Is it already possible? If not, can we expect it in the future?

  102. Tegg B says:

    101 Zi Ree Says: Machine Ban does not work, neither does IP ban or anything else. I really hope this becomes common knowledge at *some* point.
    I hear car door locks don’t stop all theft, so we shouldn’t bother having them either.
    Nothing stops the most determined, but they may only be 5% of the trouble makers, to let the other 95% in unrestricted because a system doesn’t stop everyone is madness.

  103. Zi Ree says:

    @104 Tegg B: This is not quite the same. A stolen car is gone for the legitimate owner, they can’t use it anymore, and a car is usually worth a lot of money. And for most of the people opening a car door without having the keys is pretty hard to do, so they do indeed serve a purpose. IP banning oesn’t *work*, a car lock *works*. If you ban my IP, I simply reset my modem and get a new IP. If you “machine ban” me I download a client that generates a new “machine ID” at each login. Both things are extremely easy to do and require no technical skills whatsoever. Besides, nothing gets stolen or taken away from the legitimate owner, so there is no point in trying to lock down access for one sad individual who has too much spare time.

    It’s like locking down every public phone booth because a “griefer” could use them to call you and harass you.

  104. I just added this new feature on my website. I hope it works for non members so they join & come to my land.

  105. Rex Cronon says:

    @ Zi Ree:
    -“require no technical skills”, LOLS. Do u have any idea how many people have a hard time turning their computer ON and/or OFF? So, if turning it ON/OFF is not easy, do u think that installing software is easier:)
    -“nothing gets stolen or taken” Really? So, if u r a paying member, owning some property(sim or island) and somebody comes and crash it, u want to say u don’t loose anything? Especially if u rent land, or have a store?
    -“It’s like locking down every public phone” Actually, is like making every public phone free to use, so that your answering machine can be filled with “loving” messages:)

    p.s.
    I think u r missing an important point here. Locks, are not put on doors only to stop others from opening them. Locks r also used to tell others, that if they decide to break them than they r crossing the line, and becoming thieves. So, these measures that some people r requesting, even though might be bypassed, will make it clear to everybody that “griefing” is not a jocking matter:)
    Btw, i am very tempted to bet, that u have at least one firewall installed on your network. Right? U might event have additional software that can detect/ deter others from your using your computer(s), without your permission. How can u judge, if u yourself r restricting/controlling access to your resources?

  106. Zi Ree says:

    @107 Rex Cronon: If they were able to install the regular viewer, they are able to install a hacked viewer. There is no difference.

    If they manage to crash it (real world example works quite the same here) you might have a period of downtime where you don’t earn money, but this is neither “stealing” nor “taking away”.

    Phone example: Misunderstanding. I wanted to say: putting an IP ban or Machine Ban on would be locking down every public phone, because one of them might be used to do what you said.

    Locks are used, yes. Because, they work. IP Bans and Machine Bans do not work.

    I don’t have a firewall, actually. I have a router which is NATing my network to the outside, effectively preventing anyone coming in. I use it, because it works.

    I don’t have any “detection” software on my system either. But this is besides the point. The point is: stuff that doesn’t work should not be bothered with, it just takes away time and development resources from the really important matters (crashes, lag).

    If there were a reliable, technically challenging way to lock out individuals from using SL, I would be all for it. But as of now, there is no such method.

  107. Coventina Dalgleish says:

    “The point is: stuff that doesn’t work should not be bothered with, it just takes away time and development resources from the really important matters”

    Love it, that’s this entire game

    After 5 years things still do not rez with any urgency just stand and wait.

  108. Blue says:

    @65 That’s hilarious Sierra. You raise a good point 😉

    @74 At this point we do plan to continue the RegAPI program, since it meets some needs that DirectSLURL doesn’t, such as the selection of names. It is a suitable alternative, however, for many RegAPI participants who are using RegAPI only to set a landing location. Also, DirectSLURL provides the security of email verification for accounts created with its use, which most RegAPI users have not implemented.

    @76 You’re right Arwyn, Direct SLurl won’t help TSL. Please feel free to stop by my office hours (Thursdays at 4 in Meiji West) and we can talk more about feeling like teen grid is being ignored and what you think we should do about it!

  109. hvx silverstar says:

    I love the idea of being able to give colleagues a SLurl to join us at an event in SL… but since the move of the 44 islands in the info archipelago, none of the SLurls have been showing data. The “No SL data” is showing across all of the screen. So it is veeeeeery confusing fo r new people. The teleport button actually does work, but it certainly doesn’t look to be the case with blank screen and “no SL data” repeated across it. Can we look at re-indexing or whatever needs to be done to get a current reflection of the grid?

  110. Anny Helsinki says:

    go using a slurl, in the browser, reduce map so see all map. than move the map and you will see more than one adress for ur slurl, btw. different places.

    wonder for what the map still is working.

  111. How about a method to teleport someone who is in world without all the extra screens? If someone is already in-world and they want to teleprot to a location based on clicking a link they should be teleported without having to go through addition html pages.

    This is also why you do not see teleporters and stargates using SLURL, it is ugly and messy for game flow. Despite the fact it is the only way to open a location when someone walks through the gateway.

    We did have that loverly secondlife:///app/teleport/ method which worked wonderfully with stargates until LL decided to break it without warning. By the way, thanks for that, I really enjoyed having to refund all the customers using my stargate DHD!

    Why is LL obsessed with the map page being used for teleporting anyway?

    llTeleportAgent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! <– explination marks equel frustration level!!!!!!!!!!!!!!!!!!!!!!!

    Darling Brody.

  112. Christos Atlantis says:

    it should be renamed to SL DirectURL, SLURL Hurl, curl, are not very business or image building words… just having some fun 😛

  113. Coventina Dalgleish says:

    Well it is just like the new main line viewer 1.20.16.97603 does anyone actually try these things out before you just slop them out I know you intend the dancing puffs of smoke to be avatars but honestly I grow tired of seeing them never resolve. Finally went back and loaded 1-99-1-4 which supports Nicholaz it might not have all the new bells and whistles but it does rez avatars. For my 2 cents worth you can kill the smoke and rez an avatar as it is much more interesting. Oh but then this is of course when you exceed you bandwidth with over 60,000 users on line something you have yet to make function.

  114. archie lukas says:

    Yah
    more noobs wandering around without the faintest idea of what they are doing, where or etiquette.

    Much need upgrade, thanks.

  115. SLurl Link says:

    I don’t know about your direct SLurls, but all I know is that I now crash every time I click on a Slurl via slurl.com as well as inworld… (1.20.16 MAC)

    One more feature one more thing broken along with it… When will you learn?

    Testing, testing, testing!!! OPEN SOURCE does NOT mean to have live crash tests for your customers!!!!

  116. Coventina Dalgleish says:

    Dont know about this but if you can not make the basic engine function who will care I have avatars with a minus linden balance hey guys they have no ability to spend is this a new form of taxation jeez

  117. Alaula Aeon says:

    How do one use SLURLs while in-world?

    Currently a SLURL takes you to a website. If you click the SLURL button, it expects you to log into SL again. But I’m already in! Why should I log out first to follow a SLURL?

    I can see a great potential for SLURLs if one can follow them while in-world already:

    Notecards, especially longer ones of more than one page, tends to NOT save when one hits the Save button. And there is no option to try to save it a second time, because the Save button gets greyed out when the save fails. So I loose a lot of work a lot of the time. So often, in fact, that I gave up trying to make notecards in SL.

    I tried copying the contents of my notecard before saving, so I can at least create a new notecard after the failure and paste it back. No such luck. The order of the links in the notecard gets thoroughly jumbled up.

    So I thought, I’ll be clever! Let’s use SLURLs in an off-line editor like Notepad! Then I can copy/paste it into an in-world notecard as many times I like until it finally saves. Oh! A problem! One cannot follow SLURLs from a notecard, because one cannot follow a SLURL while in-world! Aargh!

    Did anyone notice the amount of bugs in just a simple attempt to make notecards containing links to nice places?

    1. Notecards don’t save most of the time.
    2. The Save button is grayed out when the save fails, so one cannot attempt to save it again.
    3. Copy/Paste the contents of the notecard does not work properly, because the links in the notecard gets resorted in a seemingly random order while the text parts remain static.
    4. SLURLs cannot be followed from a notecard, because they are not considered to be a link.
    5. SLURLs cannot be followed from a notecard anyway, because you are expected to log out and back in in order to follow it.
    6. One has to copy/paste the SLURL into a browser in order to follow it.

    I’ll attempt making useful notecards for newbies again when above problems are fixed.

    I were unable to create a bug report in JIRA. Probably my fault this time, because I were unable to figure out how to use JIRA even after reading a lot of how-to’s.

    *sighs*

    Oh. I’m ranting again. lol.

    Yes, SLURLs will be useful, if…

  118. I am also very much looking forward to the incredible amount of newbies now coming in who didn’t learn the basics. If that is already in use.. it would explain why I had at least 5 people in my bar the last week that didn’t even know how to SIT on things! I will probably also refrain from coaching them in the future… but instead send them over to Orientation Island.
    I personally remember the first hour in SL as very instructive, my OI experience was very valuable. I do not really see a need for this, I think .. if you want to play the game in a meaningful way, you need some explanation in the beginning. Plus the tediousness of the process as a block against bot-creators….. I have made 3 AVs in my SecondLife-time.. and to go through there repeatedly takes time and nerves…. awful.. except for the first time visit…when it was useful.
    I support forced Entry through Orientation Island! Period.
    I say that BECAUSE I am someone who is newbie friendly and not the opposite… I can’t be that anymore if I have to teach them to walk straight first!

  119. ceam says:

    i just registered with secondlife, i lost the link to download the software, cant seem to find it now…the email i got for the verifcation does not have link to it. kindly help
    Regards

  120. Crap Mariner says:

    I have created a Flickr Group to collect up images from OpenSpace/Void sims to let people know what residents may potentially lose when these content creators are priced out of the residency market:

    http://flickr.com/groups/openspacevoid/

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