New Release Candidate Viewer: 1.20 RC7 Available

[EDITED: 2008-05-23 11:00am PST] The Release Notes of RC7 below have been clarified slightly.

[UPDATE: 2008-05-22 10:15am PST] With the misbehavior of thread monitoring being more widespread than anticipated, as well as problems buying Linden Dollars and/or Land, we have withdrawn RC7 viewer for more tweaking. The (RC7) viewer will prompt you to download the previous (RC6). You can also obtain the download at the Test Viewers page.

* * *

[UPDATE: 2008-05-21 11:10pm PST] Thanks for the quick feedback on the new Thread monitoring (introduced below). Some Residents have noticed its behavior seems over-aggressive in RC7, especially when just logging into Second Life and/or on Macs, where delays of 10 seconds or greater are expected. We are investigating this issue for finer tuning. There is more useful information at the issue report VWR-7329.

* * *

When you last saw our Release Candidate in the previous iteration, we were tightening the gates for only last “critical” fixes, and hoping to have our last candidate then. In the intervening week, however, we just did not make enough progress on the stability of this viewer (as seen from all the great Crash Reports you send us — keep them coming!) …As mentioned before, the unusual number of iterations on the 1.20 RC cycle has been our conscious attempt to find as many viewer crashes as possible. We really want to increase the stability of the next viewer you use to explore and enjoy Second Life.

So… we’re back with Release Candidate (RC7), and we’ve brought in more crash-hunting code. More on that below.

But when we picked up this code, we brought along a bunch of tested *HOT* bugfixes (based on your comments and Issue Tracker) that our developers have been working on. So we’re bringing them to you too: bugs like VWR-2778 with invisible system skirt textures, VWR-2404 on lossless texture compression, VWR-5807’s wild rotations of linkset, and VWR-6056 problems viewing Animations on upload.

We’ve also brought along some minor UI projects that were ready for release: such as a new way to stop naked Ruthed avatars with a more comfortable “cloud.” You’ll find more web-based tabs in the Search feature: for Places, Showcase, and Groups. And directly interacting with a muted resident will now unmute them for you (with a note in chat telling you what just happened).

The big news on crashing is that the Release Candidate now monitors when your viewer locks up, and after frozen *too long* will force a clean, detailed report of the event as a crash. We never received such complete information before on freezes- so please send those crash reports our way! We want to take the coming week to continue attacking the causes of crashes and lockups… so look for an even more stable RC8 from the feedback we get.

Please visit the Test Viewers page now to download the Second Life 1.20 (RC7) Release Candidate viewer. The full notes are below!

Reminder: Release Candidate viewers are optional viewers that contain the latest round of bug fixes in the upcoming next version of the Second Life viewer. If you have been using the 1.20 (RC6), you will be required to update that installation to this latest version (RC7). But the Release Candidate is always an optional version that you may choose not to use –or better– to have installed side by side on your computer with the main viewer offered on our Downloads page or

IMPORTANT: Known Issues with (RC7):

  • In RC7, the Hover Tips on objects inworld show a single garbage character for the ‘For Sale:’ Amount. This will be fixed in an upcoming version of the Release Candidate. This means objects may “appear” to indicate in the hover tip as if they are for sale at L$0 to L$9, or even nonsensically as L$d or L$g. In reality the object could be any price– so please verify an object’s price when paying, regardless of its Hover Tip.
  • In RC7, a rectangular block of “pixel static” is sometimes rendered nearby avatar impostors. We are investigating this issue and expect to fix it in an upcoming version of the Release Candidate.
  • The Known Issues from previous RC iterations with camera behavior using the SpaceNavigator in “Flycam” mode, as well as using the SpaceNavigator with Apple’s USB Mighty Mouse on Macs, continue in this Release Candidate RC7.

As always, please continue to report any new issues in the Issue Tracker and be sure to set “Affects Version/s” to “1.20 Release Candidate“.

New features and changes:

Thread monitoring to catch freezes:

  • A new thread monitor (also referred to as a Watchdog) will detect when the viewer application freezes for a period greater than 10 seconds and will force a crash with detailed logs
  • Thread monitoring can be disabled by choosing to never report crashes, or with a command line setting:
--set WatchdogEnabled 0

Resident names are interactive in Chat/IM:

  • [EDITED 2008-05-21 18:41] Clicking on resident names in Local Chat or a Group IM will open their Profile page

Added four texture constants to reference in llSetLinkTexture:

  • TEXTURE_BLANK is the non-transparent blank texture, equivalent to “5748decc-f629-461c-9a36-a35a221fe21f”
  • TEXTURE_DEFAULT is the default Media texture, equivalent to “8b5fec65-8d8d-9dc5-cda8-8fdf2716e361”
  • TEXTURE_PLYWOOD is the plywood texture, equivalent to “89556747-24cb-43ed-920b-47caed15465f”
  • TEXTURE_TRANSPARENT is the default “white transparent” texture, equivalent to “59facb66-4a72-40a2-815c-7d9b42c56f60”
  • Note: Scripts using these constants will run smoothly in all Second Life viewers, however previous versions of the viewer will NOT be able to edit and recompile scripts using the new constants. Older versions (1.19.1 and below) will report “(XX,YY) : ERROR : Name not defined within scope” when trying to compile such a script.

Improved internationalization support:

  • Make ‘System Default’ language option work on Linux and Windows.
  • Make unicode system font support good on Linux

Improvements to Search:

  • Search > Popular Places is replaced by a Search > Showcase tab that points to the website Showcase
  • Search > Places, and Search > Groups use web-based search
  • Classified ads have a drop-down menu to indicate Mature or Not Mature content

Other UI changes:

  • Moved “Set Window Size” options from File menu into Preferences > Graphics
  • Newly created avatars without a gender, or any avatar where “clothing is still downloading” are rendered as a cloud rather than naked/wrong body shape
  • Directly interacting with a muted resident will unmute them, with a note logged in the Chat history (VWR-1735)
  • Fly button is now shown as disabled when you are sitting
  • Pasting multiline clipboard content into Chat will show a Paragraph symbol at newlines (Partial Fix behavior)
  • Group Info > Notices tab explains the storage limits of 200 notices and 14 days
  • Added OpenGL monitoring via Advanced menu > Rendering > Debug GL option to turn on extra rendering error checking and help reproduce crashes
  • Added beta support for basic voice lipsync for voice visualization (VWR-4794) via Advanced menu > Character
  • [EDITED 2008-05-23 11:00] The ‘camera shutter’ soundclip/animation plays whenever a new image is acquired by Snapshot Preview (this camera shutter sound indicates, like a real camera, that you have taken a new picture of the world). The sound does not play repeatedly if auto-snapshot is on
  • [EDITED 2008-05-23 11:00] Disabled the Snapshot Preview > Auto-snapshot checkbox, unless Freeze Frame checkbox is set. (This clarifies that Auto-snapshot previously only worked in this case.)

* VWR-4794: Basic voice lipsync for voice visualization
* VWR-4204: Clicking on names in Chat/Group IM history should open Profile page or IM
* VWR-463: Blank is a pre-defined texture in client, but not in LSL
* Updated library version for openssl
* Added thread monitoring to the viewer
* Added a setting switch to completely disable thread monitoring
* New users are shown as a cloud rather than naked until they choose a gender.
* Move “Set Window Size” options from File menu into Preferences > Graphics
* Make clothing-still-downloading dialog into an ignorable alert dialog
* Internationalize additional hard-coded viewer strings to a strings.xml file
* Search > Popular Places is replaced by a Search > Showcase tab that points to the website Showcase
* Convert Search > Places tab to use HTML search
* Convert Search > Group tab to use HTML search
* Search: Require Mature/Not Mature in Classifieds
* Make strict GL debugging toggleable on-the-fly via Advanced menu > Rendering > Debug GL option – turns on extra rendering error checking and help reproduce crashes
* [EDITED 2008-05-23 11:00] The ‘camera shutter’ soundclip/animation plays whenever a new image is acquired by Snapshot Preview, but not repeatedly if auto-snapshot is on
* [EDITED 2008-05-23 11:00] Disabled the Snapshot Preview > Auto-snapshot checkbox, unless Freeze Frame checkbox is set

* Fixed: VWR-104: Unused class LLVertexProgramGL should be removed
* Fixed: VWR-2778: System skirt textures turn invisible on wearing
* Fixed: VWR-2272: Fly button doesn’t work while sitting
* Fixed: VWR-2404: Lossless texture compression on small textures is not lossless
* Fixed: VWR-5807: Wild rotations of linkset while using the editor in Local Ruler Mode via CTRL key
* Fixed: VWR-6056: Animation viewer does not play animations on upload.
* Fixed: VWR-6399: llMapDestination should still show teleport map — Teleport / Map screen changes in 1.20 RC0 need to be undone
* Fixed: VWR-4860: WindLight: Planar texturing renders incorrectly in 1.19.0 (79674)
* Fixed: VWR-5963: LLImageGL::setClamp may affect random texture (making repeating textures on objects non-repeating)
* Fixed: VWR-7061: Trivial UI grammar error in the title of the “Script Warning/Error” window
* Fixed: VWR-6186: Second Life is leaking Objective-C objects at startup
* Fixed: VWR-3598: Non-group owned objects appear to belong to the group of the last selected object, no matter the owner/group.
* Fixed: SVC-1241: Dead code in lscript_execute.cpp
* Fixed: VWR-4057: Multi-line chat display bug – first character in line missing
* Fixed: VWR-3857: Script (LSL) editor shows non Latin 1 characters as square boxes
* Fixed: VWR-2275: Linux 1.18.3 Won’t Link
* Fixed: VWR-3813: gtk_check_version() API changed to return const gchar * – causes gcc ERROR
* Fixed: VWR-1735: Directly interacting with a muted resident should unmute them
* Fixed: VWR-2142: Parcel voice icon doesn’t reflect disabled status if voice isn’t used
* Fixed: VWR-5853: Double-Clicking on vertical edge of Inventory/Gesture window destroys the floating window.
* Fixed: VWR-2448: Snapshot Preview tool should respect ‘Quiet Snapshots to Disk’
* Fixed: llrender.cpp export
* Fixed: Clean up log messages in viewer to make crash logs more readable and useful
* Fixed: Create secondlife:///app/ URL to open my groups panel
* Fixed: Create secondlife:///app/ URL to open create groups dialog
* Fixed: Display a message if LLWebBrowserCtrl blocks a secondlife:///app/* url
* Fixed: Abstract common glTexParameter calls
* Fixed: Orientation Island HUD select language texture is wrong for English version in 1.20
* Fixed: Double-clicking border of communicate window makes window unrecoverable
* Fixed: Command line parser bug parsing “–multiple true” at beginning of a command line.
* Fixed: –loginuri is not being handled correctly
* Fixed: Grid selection drop-down on login screen does not take priority over -loginuri when selection is first opened
* Fixed: crash in LLMediaImplQuickTime::load
* Fixed: crash on LLViewerParcelMedia::update
* Fixed: Pop-up menu width should try to accomodate the longest menu item (within reason)
* Fixed: Can’t change values with debug settings floater
* Fixed: Focus > Zoom button can’t be re-selected
* Fixed: Debug Permissions displays overlap
* Fixed: Objects with no group tagging show group tags of previously clicked items
* Fixed: stop bundling libexpat with the linux viewer
* Fixed: World Map’s keyboard focus that jumps from Landmarks to Teleport is broken in 1.20
* Fixed: text results for Search > People is displayed as white text
* Partial Fix: Pasting multiline clipboard content into chat loses newlines. (This will be more fully fixed in an upcoming version of the RC.)

Localization Fixes:
* Fixed: VWR-7168: A typo in base (en-us) version of mime_types.xml
* Fixed: VWR-7153: An typo in en-us version of alerts.xml file makes an <ignore> text of unlocalizable
* Fixed: VWR-7087: Japanese “About Second Life…” file includes an invalid UTF-8 character

Additional localizations to German, Korean and Japanese for new UI strings in this viewer are coming in an upcoming version of the Release Candidate.

About Ramzi Linden

I am a Project Manager at Linden Lab; and also work on localizations in the Second Life viewer.
This entry was posted in Announcements & News, Bugs & Fixes, New Releases. Bookmark the permalink.

150 Responses to New Release Candidate Viewer: 1.20 RC7 Available

  1. Marcus Llewellyn says:

    When attempting to retrieve the update from the SL viewer via the link on the login screen, I’m getting what appears to be the linux version, although I’m on Windows. It’s a tar.gz file, anyway. The automatic download and install that happens when you try to login anyway is also failing, perhaps because the wrong fle is getting downloaded.

  2. Creem says:

    Good call on the new texture UUID constants.

    “Newly created avatars without a gender, or any avatar where “clothing is still downloading” are rendered as a cloud rather than naked/wrong body shape”

    RIP Ruth!

  3. Ramzi Linden says:

    Thanks Marcus, we caught that minor upload glitch right away too. The link to the Windows installer for should be correct now!

  4. Guys, you’ve changed the login page in such a way that it’s not possible to view the blog release notes. In addition – when you click the Read the Release Notes button it takes you to an outdated page that doesn’t even show the current release notes. This will make it nearly impossible for anyone who doesn’t already know how to find the blog to figure out what you did in the update.

  5. khorus magne says:

    Mac version crashes on launch.

  6. Qie says:

    Linux version exits immediately with “bin/do-not-directly-run-secondlife-bin: error while loading shared libraries: cannot open shared object file: No such file or directory” for me.

  7. Autumn Palen says:

    Mac version crashes on launch for me too.

  8. MCM Villiers says:

    @Khours are you sure its crashing? I am in on my Intel MacBook just fine. Just having issues buying land!. Hey thats a different problem in any case.

  9. Tony says:

    On Windows I get “Error openeing file for writing:

  10. Shawn_Ay says:


    Completely agreed. ^.^

  11. khorus magne says:

    I first got the auto update… after it installed it crashed out from the black screen. So I trashed that version, entirely manually cleared my cache and went to the website … manually DL’d the RC. same behavior… gets to the black screen, crashes out before it can load the beach scene and login.

  12. Slithy says:

    “Newly created avatars without a gender, or any avatar where “clothing is still downloading” are rendered as a cloud rather than naked/wrong body shape”

    So…. first login after the update Ruthed me…. Its a feature, right?

  13. Tek says:

    Crashing my iMac
    twice already

  14. Ok this is messed up guys, this is what my local chat looks like:

    QueBall Shan
    : Hola senior
    You: hiQueBall Shan
    : mr gw money bags lolQueBall Shan
    : thanks again for that
    You: ah it was nothing
    You: would give you more but I”m still not sure if I”ll play again in the future when more updates come out
    You: lolQueBall Shan
    : lol its all good im happy with what cha tossed meQueBall Shan
    : so was it like i saidQueBall Shan
    : 3 or more sales by the time i logged inQueBall Shan
    : crapQueBall Shan
    : hold that thought

    Seriously, that is unedited and copied directly from local chat window.

  15. Lee Ponzu says:

    Good bye Ruth, dearest. We will all remember you forever.

  16. Jan Horsforth says:

    This RC doesn’t seem to allow me to log on 😦

  17. Argos Hawks says:

    You just said that the Places search has changed to HTML, but didn’t give any specifics. Is it still sorted on traffic, or is it just giving the same results as the All search now?

  18. Max Kleiber says:

    Clicking on resident names in a Group IM will open an individual IM?
    no, it opens their profile.

  19. Felicity Coronet says:

    Program quits before fully booting. Sent report to Apple. Had this same problem two versions ago. Corrected with Problem returned with this newest RC version.

  20. Summer Haas says:

    /me says in a soft and frightened voice… “I see cloud people”

  21. Cotytto Bonetto says:

    Look for RC 8 tomorrow 😀

    No mountable file systems when I try to install on the mac.

  22. Noisey Lane says:

    Mesh skirts still invisible (sometimes).

  23. Lodi McMillan says:

    Having avatar names in chat and IM be in different color than the actual typed chat/IM is extremely annoying and difficult to read. It also ruins the value of emoting since it visually breaks up the avatar name from the text. I get what you are trying to do, and the new feature is great, but I would prefer the name and text to match in color.

  24. I am Cloud says:

    Woot ruth is dead all hair the cloud people!

  25. Lodi McMillan says:

    OK, so I erred…it’s just in regular chat, not emotes too. My bad 🙂

  26. Lodi McMillan says:

    um, well, OK, so I’m a lousy tester….it DOES do it in emotes too, just not my own….

  27. Cotytto Bonetto says:

    re-downloaded and it works now to go test it out

  28. Ramzi Linden says:

    @18 Max- Thanks for catching that… My mistake in an old piece of text in these notes. I will update.

    @23 Lodi- could you add your feedback to the Issue at VWR-4204?

  29. Cotytto Bonetto says:

    I think it is great that you are moving to a web based search. However…I am raising VWR-6000 to showstopper status now. I can no longer use the search in SL and without the search SL is pretty much nothing.

  30. Balpien Hammerer says:

    JIRA bug VWR-6948, Flexi prims rendered differently – breaks products, is still not fixed. It has been broken since RC5: 1.20.4 (85828) Apr 24 2008 14:59:50.

  31. QueenKellee Kuu says:

    Crashing right after launch on the Mac here (ppc)

  32. Angsty Rossini says:

    “A new thread monitor (also referred to as a Watchdog) will detect when the viewer application freezes for a period greater than 10 seconds and will force a crash with detailed logs ”

    Greater than 10 seconds freeze will “force” a crash?? You mean it will crash my client and I will have to relog??

    Cos, that happens a LOT now after being online for about 1 hour onwards and I’m not looking forward to constant crashing and relogging. Generally after the 2nd crash I don’t bother coming back to SL.

    Then again, its a good thing I’m boycotting all things “Dazzle” so I won’t have to deal with this freeze -> crash logging RC7 experience.

  33. Hu says:

    feature request: make the Search window resizable – the content is almost always too big for it, making you have to scroll left/right. It also seems to me that once you have transitioned to all-HTML search that you can do away with the numerous tabs and just use a dropdown or html-based tabs which as different filters.

    awesome on the no-ruthiness on login

  34. pulseburst flow says:

    RC is a big step backwards.

    RC now crashes on launch. Yeah!

    OS X 10.5.2, Dual G5

    I’m back on for a while I guess.

  35. Ewan Mureaux says:

    New viewer fantastic but sometimes when you turn around like whole buildings dissapear. Thought it was just me but it isnt!

  36. I look forward to testing the new RC and hope it is more stable than the previous. Nearly each session resulted in a crash, even when logging out normally. For some of last night an most of today I took a break and used the standard release. The double-tap to run feature but welcomed the older GUI. It is much easier on the eyes in terms of long-term use and just much snappier for those of us with limited vision issues. The “Dazzle” color scheme is pretty at first glance but does not provide sufficient contrast in many windows. I still hope for the ability to easily edit the colours so that I can easily see the buttons and menus. Changing what I can through the Debug feature doesn’t stick between sessions.

  37. Dante Tucker says:

    Showstopper is a classification for bugs that stop a large majority of users from using SL. Seeing as You can log in, navigate, sell your land etc. I don’t think that is appropriate.

  38. Blot Brickworks says:

    automatic download after long wait unavailable at this time message.tried twice same.I logged in ok with regular viewer. i will try again later

  39. Sumiko Yokosuka says:

    What you did with the places tab in search just sucks! The old way of listing it in that tab was much more transparent and readable and the results you get now are oddly sparse compared to the previous manner of listing. You majorly screwed that up. Change it back!

    Also, can you please change the color scheme on the inventory tab? It is still hard to read. Or are you just so intent on making your graphics look like AOL jr. that you are going to leave it that way?

    On the positive side, I really liked the thorough way you described the fises in the new version of the RC. Really well done there. But you guys overreached on the search and toolbar graphics. They seem to have been change for change’s sake and not as an improvement.

  40. Buckaroo Mu says:

    Hmm. Crashing on login, P4-3Ghz WinXP SP3. Cleared cache manually, no difference. Not a good sign. This is the first RC in this series that’s /ever/ crashed on me. At all. Hmm.

  41. Jan Horsforth says:

    Serious mess here folks. This RC won’t log in for me – ever. The official release logs in fine. Unfortunately the official release makes my start button and task bar disappear so that I can’t do anything else with my computer.
    Read my lips:
    * Official release logs in fine
    * This RC won’t log in – ever
    * Previous RC worked fine

  42. coventina dalgleish says:

    Will someone please give us the skinning option )) the inventory background is well, urrrrpy to say the least I do not care what others want in a contrasting background but robins egg blue, or is it blur, is not my favorite color when doing an in depth search of the miscellaneous crap I seem to accumulate.

    Thank you

  43. Damien says:

    LOVE the new lip syncing feature!

  44. New RC goes away on startup (doesn’t seem to be a crash, just never gets past (sometimes) putting a blank window on the screen.

    first attempt: instant failure. No indication that it started except a bit of disk activity;
    Second attempt: flashed a window then went away

    Subsequent attempts sometimes flash the window and sometimes don’t.

    Very odd.

    MacOS X 10.5.2, dual g5 plenty of ram, decent video card.

  45. Jessicka Graves says:

    1. It’s still the horrendous colour UI, that is still incredibly painful to look at for more then a few minutes.

    2. The name-colour change looks horrible first off (I play in roleplay sims, and it REALLY breaks up the flow too), and as a feature to link to someone’s profile is so utterly useless, it makes me laugh and die a little inside.

    3. Old bugs are still NOT being looked at.
    -Group chat errors
    -Asset server issues STILL
    -Rezzing issues, many many other bugs that have been going on for years now with no fix, no patch, no attempt at changing at all.

    4. “Watchdog” shouldn’t even exist. A lot of players have computers that do tend to freeze up, and knowing how well the features usually turn out, if the client freezes for a few seconds, it will auto-crash. Which of course, rather then fixing the client so it doesn’t crash, you just make it so it does more.

    5. Directly interacting with a muted resident, should not unmute them. Muting someone should be permanent until they manually click around and undo it themselves, yet another useless feature that doesn’t draw out attention away from the blatant bugs.

    6. In total, there shouldn’t be ANY known issues at this day and age, if you’re going to make a client, make it right. Of course, that would be too much work, so pump out something half-baked just for kicks and giggles?

    7. And finally, stop adding features, and changing things that aren’t broken, because you’ll end up breaking them later on.

    Who cares if this is beta, you all aren’t fixing a freaking thing that needs to be fixed. Oh, except skirts, was it? Partial fix. Excuse me.

  46. Janet Rossini says:

    I’m running Nicholaz Eye Candy. I was getting lockups on spinning around, especially in Kuula, in the released version. Eye Candy does not do it.

    This makes me wonder … do you folks look at his fixes … or should you?

    Thanks for working to make things better.

  47. Stop being so dramatic people. The viewer doesn’t work for SOME people, but that’s precisely why this is a release candidate. Don’t complain about it here, report your issues on the JIRA (search for reports similar to your first though and add in your experiences). The development teams don’t read blogs to figure out what’s wrong, they don’t have time to sift through every “it doesn’t work, fix it” for meaningful information.

    As for the whole buildings disappearing, is that when you’re looking at them? Or when they’re out of view and you turn around and they’re gone for a bit? Because if they reappear when you turn to look at them, that’s occlusion culling at work. They’re suppose to disappear like that so they don’t get drawn when they aren’t suppose to.

  48. SpikeTheCat Zapedzki says:

    Keeps… Crashing when I try to log in. I’ll…. redownload it

  49. Buckaroo Mu says:

    Well, uninstalled, removed all old settings files, removed cache folder, reinstalled – still crashing on login for me (XP32, P4-3Ghz, 1.5gb memory). Back to the normal client for me, sigh.

  50. Oh wow… wait, is it just me, or this version has much sharper images??

    If so, fantastic work!

    If not, I just went insane, and please ignore me!

    In any case, it looks like an astonishing amount of work was done on this version!

  51. The user interface is terrible. Force feeding us Dazzle without (an easy and quick) choice option is insane even after the massive amounts of votes on JIRA.

  52. Cotytto Bonetto says:

    @37 Please look up the official definition and not try to impose your own…

    Showstopper “severe, *confirmed* issues which demand immediate attention from Linden Lab. For example, inability for many Residents to login.”

    Believe me…this does demand the immediate attention of LL. When this goes live the search is going to be unavailable to a large number of residents. This is a confirmed issue with a solid repro that disables major functionality. The only reason it hasn’t gotten much attention so far is that the vast majority still don’t know there is an inworld browser…they will now.

  53. Oh, the jira for the crash-on-login for Mac OS X is:

  54. AnneMarie Alcott says:

    I can’t resize the search window and I can’t get to anyplace from the search tab! In order to tp from the search tab I have to run sl in full window, which is no good. Please fix and let me resize!

  55. Unable to buy any land. The buy land window just wants me to go to the website. will not load data. Normal client will load data.

    Remember Hover Tips? Well if they are enabled and you point to land for sale… the price is L$? or some other ascii char.

    I have filed a Jira

  56. Marinedalek Tomorrow says:

    Repeated “Unable to connect to Second Life” using RC7 on main PC (XP SP2), very intermittent login on laptop (Vista home premium), Main viewer logs in straight away.

    Try again

  57. Cotytto Bonetto says:

    @37 again…look at 55…unable to buy land because the inworld browser daoesn’t work. What was that you said about being able to sell my land?

  58. Mech Gears says:

    login==Crash is not a good thing however the watchdog thread was sorely needed Kudos there now those that have had the most issues can have thier info seen by those that need to see it

  59. Dante Tucker says:

    I did not make up my own. I was referring to the definition as of the last time I looked at it. It seems it has been change due to popular demand.
    That’s good though, as I didn’t quite agree with the previous definition either.
    Thanks for bringing the new definition to my attention.

  60. Jarnz Dench says:

    RC7 black screen crashes on log in every time. Cleared cache, uninstalled and reinstalled, no help, back to normal viewer for now and try later.

    AMD FX-60, Vista SP1, 2GB RAM, ATI 3870X2

  61. Dante Tucker says:

    No need to be so hostile. If you really want to help out around here there’s no need to get angry at others. Just nicely point out my mistake and move on.

  62. Cotytto Bonetto says:

    not Angry Dante 😀

    Just trying to point out the severity of the problem. We need to make sure the web browser works before we make it our only choice

  63. Noisey Lane says:

    Can we have some info on lip sync please. I searched the knowledge base to no avail. Thanks in advance.

  64. Jan Horsforth says:

    @56 experience correlates VERY highly to mine – except I can NEVER get past “Unable to connect…”
    I’ve reinstalled the SW twice, same behavior.

  65. Kris Ritter says:

    Since this latest RC and the new policy of forcing a crash every time I freeze.. which is a lot, to put it mildly, I’ve crashed more than ever before… and that’s really saying something.

    I was happy freezing for 20 seconds. I am not happy having crashes every two minutes, then wait 5 to log back in because ‘region logout has begun’, then having to reboot every 3 restarts because of memory leaks in the client.

    If you don’t allow us to override this ‘feature’ in the client, then I guess I won’t be logging in a whole lot any more.

    And before anyone starts preaching about ‘RC’s are optional’… not in this case they’re not… the latest main client does not work for me at all.

  66. Mech Gears says:

    About Dazzle, yeah its ugly, yeah it looks like a kids program BUT, it opens the door to skinning. What better way I ask you to intice ppl into creativity than to present them with a Hidious default? (please note irony and slight sarchasm)

  67. Zena Juran says:

    Well, you have 2 of my crash reports. Unfortunately they are from trying to log in the first 2 and only 2 times with the RC. Tried to change graphics preference before logging in but the UI window kept minimizing when I tried to “Apply”. I’ll sit this one out. 😦

  68. Jahar Aabye says:

    I had trouble connecting, viewer kept crashing, until I logged in with SL set to run in a window. I think the new “freeze detector” is being a bit overzealous, and reading login delays as a lockup and forcing a crash.

    I wish there were a way to disable it without having to use a command line addition (which is a bit clunky) or disabling crash reporting altogether (I really do want to report crashes so bugs get fixed).

    I think this was a good idea, but you need a MUCH longer time there, maybe 30 seconds or so.

  69. Dilbert Dilweg says:

    Any Idea when this candidate will hit final release ?

  70. Masha Eilde says:

    Chalk me up as another person who crashes JUST after login. I’m on Windows XP Pro, SP2. After the crash, it takes a few times to “log out” then tries, and crashes again. Rinse, repeat.

  71. Satori Taringa says:

    Can’t run multiple windows, after starting the 1st, the 2nd will always
    crash and then kill the first one.

  72. Xio Jester says:

    Voice Lipsync…well I just might have ta get a headset after all, sounds good. Too bad this RC crashed on loading for me. Good thing I still have Nicholaz Edition to fall back on. I really do like the RCs though…figures.

  73. Arianna Wrigglesworth says:


    I have the same problem with “local Chat window”


    : GigglesLayla Sammet
    : Yes loveLayla Sammet
    : Buzz stage is for women only
    Ealena Iwish is OfflineLayla Sammet
    : VIP or the Cave
    You: mmmmmmmm womenLayla Sammet
    : U can be a camper upstairs Buzz
    Ealena Iwish is OnlineLayla Sammet
    : for 12l an hr

    I have talked to someone about this and started a Bug Report


  74. Jahar Aabye says:

    Oh, and the direct interaction unmuting people….define “direct interaction”

    If I mute someone, and then I edit one of their objects to get its name for the purposes of an abuse report (and I think it’s not unreasonable to assume that if you’ve muted someone, you’re likely to want to file an AR too), is this going to unmute the person? It’s not so much that I’m worried about abusive language or something, but one major reason for muting someone is that it stops your viewer from rendering their particles and sound-emitting objects. Thus if you are in a sandbox, and someone starts spamming massive numbers of particles, muting them will stop the particle spam.

    Unmuting them, of course, just starts the particles coming again.

    If one resident mutes another resident, it’s probably for good cause (although it does happen accidentally). Muting is a very useful function for residents to stop griefing and keep SL a happy and fun environment. Nerfing it is just ridiculous.

  75. Masha Eilde says:

    Sure enough, I was able to get in if I run in a window, THEN change to toggle back to without.

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  77. truthseeker says:

    LMAO guys. Crashes me on startup, too.

    *sigh* at least it doesn’t lock up my ENTIRE machine the way the last RC did.


    As long as we can still run 1.19 for a good while…

    Power PC g5
    dual 2ghz
    7 gb ram
    ATI x800 XT Mac edition
    OS X (10.4.11)

  78. Youri Ashton says:

    WTH, out of memory???? I have 4GB RAM!!!!!!!!!!!! what kind of sick joke is this???? A brand new pc and i just get kicked out!

  79. Arianna Wrigglesworth says:


    it may not be the game but mostly it could be do or did you have other things running at the time?

  80. Chance Unknown says:

    How many times are we going to re-release the release candidate? I personally liked the version numbers formated like 1.19.4 over 1.20RC7…

  81. MarkByron Falta says:

    Running on Linux and hoped for an improvement from RC6 to 7. Unfortunately I’m crashing (immediate program termination) more often.

  82. Karl Dorance says:

    The so called “Watchdog” forces the viewer to crash when login in if the wait time is longer than 10 seconds to log in. Bad idea LL. Trash the Watchdog and let us log in without a forced crash.

  83. Natsumi Yue says:

    It crashes when I try to start it.

    I have a Mac with a G5 processor.

  84. Kris Ritter says:

    re: previous comment. ah, good. at least there’s a way round the watchdog I see… shame that you’ll never receive a crash report from me again tho, since I’m like your biggest contributor 😉

  85. Kamachi says:

    I expect that many people will use this release candidate because the prim skirt bug is very annoying… That bug should really never have made it to the official release.

  86. Torian says:

    10 seconds for the watchdog is way to short. My viewer often pauses for 10 or more seconds but doesn’t crash. Forcing it to crash will just make things worse not better. Whoever heard of forcing a crash as an improvement.

  87. Balthazar Fouroux says:

    Hello… seems to be a lot of Macs crashing, including mine. Has there been any sort of response from LL???? Did they even bother to test it??

  88. Cloud says:

    My name is cloud, I have a sword..

  89. unable to connect to SL says:

    Well, unable to connect to SL despite numerous attempts, an uninstall, reinstall…..

    Nice. Again. naturally this is also the day my vendors kack and everyone wants product…..

    Anyone have a buddy key for Age of Conan? =D

    On the bright side, i bet if i could get in, i could see my skirt 😦

  90. Treb says:

    A bunch of files dont install. then it doesnt let me send to server the bug report. fix it now!

  91. Treb says:

    Heres my comp stats

    AMD 64+
    4 gigs ram
    dual Nivida Geforce 8600GTS

    It should run fun.

  92. Karl Dorance says:

    Vote for VWR-7326 –>

    Kill the WatchDog

  93. Ruth is now “Nimbus” Mmmn… oh well solong Ruth we will miss your brown hair greatly.

    Mmmn getting there. A request from some of my friends who have older systems that don’t quite handle Windlight. How about a command line switch to disable it entirely. Like -nowindlight or -nodazzle even to force it to load the “classic” skin. Just a thought.

  94. Cotytto Bonetto says:

    If you are crashing a lot on the Mac try running full screen instead of windowed…the knowledge base has that backwards. Macs are usually much more stable in full screen mode.

  95. Evola says:

    It was 2+ hours after downloading before I could even log in with it, now that I managed to get inworld I can’t teleport anywhere. I’d use the regular SL client tonight but I can’t switch groups with it, which is a major aggrivation with the land I own & rent

  96. Tycho Beresford says:

    It’s unfathomable how any window could not be re-sizable, much less the Search results window.

  97. Fnordian Link says:

    After the auto-download and install, this version worked fine for a few hours and then crashed. Every subsequent attempt to login results in an immediate crash even after rebooting. The standard viewer is working fine still.

    This is the *first* viewer version (standard or RC) that has crashed me every time I try to log in (barring the very first time) and I’ve been using the RC viewers for awhile now–none of the previous ones in this series did that.

    I’m using a Windows XP platform and an older graphics card (Nvidea GeForce3, 64MB).

  98. Lainie Caballero says:

    Erm. I cant even get the SL to open up. says unable to connect , but i am able to connect with sl with old viewer and I use Window Vista..

  99. Fnordian Link says:

    I agree with some of the others that the watchdog time of 10 seconds is way too short. Perhaps 30 seconds would be okay, but 10 seconds will just result in a lot of annoying crashes.

    If viewer freezing issues were fixed so that it *doesn’t* often freeze for periods of 2-20 seconds, then it could be useful. 🙂

  100. Cocoanut Koala says:

    The “All” and the “Showcase” do NOT scroll down for me, AND the “All” (new All”) will not scroll down for me in the regular viewer either.

    So what . . . is there a website page I can go to for these, or am I just shut out of them forevermore?


  101. RichD says:

    Windows XP Crash Jira. Be ready to give full system description and attach C:\Documents and Settings\Rich\Application Data\SecondLife\logs\SecondLifeCrashReport.log to the report

  102. 7Thor Himmel says:

    to add to the current problems lindenlabs have been quite unhelpful in making it so i have NO inventory thank you very much
    i have been trying to work out why i had no problems before 11march but even after upgrading my video $108 i shouldnt have had to spend and sent myself broke. no joy yet i get my full shape in linux which has no support for my new card let alone the old one.
    this has got to stop we have to have some continuity if we are to use SL as a clientel it has to be sorted because waiting an hour for my body to rez is redilculous its about time they stoped playing and started making the one that works stable or tell ppl how to circumvent the update check so they can use an older version of the shell because this is beyond the joke


  103. Trautman says:

    Crashing my Mac (Power Mac G5 Dual-core).
    Home/My Account/Library/Application Support/SecondLife
    It was the same result though this was saved.

  104. Edward Griffith says:


    DO NOT INSTALL THIS – it crashes instantly every time on load – before the login is even available. You can’t get to preferences – it crashes too soon.

    100% reproducible on 2 different machines.

  105. I’m not happy with this client. I’m not going to re-iterate anything that’s already been said in the above posts but instead I’m going to ask you (the Lindens) to consider a new approach to the update system.

    Lately each new release has included more bug fixes / features and changes than the last. The advancement of Second Life is gaining momentum so fast that it has become apparent the developers themselves are not given enough time to thoroughly review and test the code before it is released. The consequences of this approach can be seen grid wide. Every week we read about updates with fixes that fix bugs introduced by previous updates which in turn were caused by the previous set of updates and so on. We need to break this vicious cycle of re-breaking things that clearly worked at some point in the past.

    What I would like you to consider, is a system that allows for micro updates. Let me explain what I mean. In the current system everything is compiled into one client and released as a package. In doing this however you are breaking one of the cardinal rules of debugging code: Test and Change One Thing At a Time.

    The new micro update system I would like you to design and build (because you Linden Labs are the experts in this field) would allow your developers to produce updates that fixed only a single thing and nothing else. It would then be presented to the user as a checked list of updates that the user could manage and decide which updates they wanted to test.

    If this update behaviour is adopted there would be no more arguements over dazzle, voice or any of the other named features that get complained about frequently. There would also be an opportunity to test single features / fixes without the complications involved in finding bugs in a large list of changes.

  106. coventina dalgleish says:

    Just another note on non functional items. Inventory search does not seem to be working well as it freezes or gets lost looking for things.

  107. FireFox Bancroft says:

    Oh wow, after reading all these comments and I’m afraid of what will happen if I too crash and the viewer just dies. Sounds like when the viewer crashes it takes a critical file or two with it to the recycle bin. Or the data becomes corrupted, Have you guys tried clearing your Temp folder in appdata/local?

  108. Danball Tureaud says:

    10 seconds might not be long enough. Sometimes the client freezes for a little more than 10 seconds while logging in (it has always done this), so it made the client crash three times before I actually managed to log in.

  109. Danball Tureaud says:

    My suggestion would be to allow us to edit the length in the debug settings, default would be 30 seconds, or the time that is long enough, but short enough that keeps us from getting disconnected from a sim

  110. Feldspar Millgrove says:

    Crashes instantly on launch, OS X 10.4.11 on Powerbook G4.

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  112. Adamas Carter says:

    Linux viewer does not come up, but the ps entries “do-not-directly” and “secondlife” appear in the list.

    I guess this is an rc to skip. Bummer.

  113. 3d2 says:

    Candidate crashes Mac OSX on launch. Every time.

  114. Net Antwerp says:
    – Full Snapshots Not Complete

    (Distortion/Parts of images missing while taking Hi-res snapshots)

    This bug REALLY needs to get fixed before 1.20 becomes mainstream. I’m very much surprised that it isn’t mentioned in the “Known Issues” section of the blog post.

  115. Buckaroo Mu says:

    OK, adding “–set WatchdogEnabled 0” to the command line seems to let the client start on XP – might try it on the Mac boxen, folks.

  116. Piscean Dazy says:

    I cannot log in at all with the client. I was on earlier today, had no problem, and then the next time I logged in, I was prompted to DL the new client, which I did. The file said it was “corrupted” and couldn’t install, so I went to the website and DL’d the client there. Now I cannot log in at all.

  117. Marianne McCann says:

    Seeing the Mac crash on load on one with 10.4.11 – will hit the JIRA. This seems ot be affecitng a lot of Mac users

  118. Martin Magpie says:

    # Search > Popular Places is replaced by a Search > Showcase tab that points to the website Showcase
    # Search > Places, and Search > Groups use web-based search
    # Classified ads have a drop-down menu to indicate Mature or Not Mature content


    So showcase is a done deal.
    Web based; it’s gotta be better than the crap you had.
    Single drop down not multi; pg or mature.
    Well at least there is a choice.


    Sounds like it still needs work. No surprise there.

  119. BlackDahlia Rodenberger says:

    Unabble to log on to SL after the last update.

  120. Nahona Nakamori says:

    Before RC7, Language Set as Default system, was English now i have my client half localised with that option… Wonderfull but AAAAh! turned back to English *sigh* how can you think people WANT their viewer localised automatically? it is absolutly annoying when you speak english with people form all around to have the viewer in another Language! did you already try by yourself to think in 2 Languages at the same time? huh!

  121. Raul Crimson says:

    Crashes on launch at my Mac too. Filling a JIRA issue.

  122. Morgause Whiteberry says:

    It would be too much to ask to make that Places tab at Search to look the way it was?

  123. Durga Dryke says:

    Resident names are interactive in Chat/IM:

    * [EDITED 2008-05-21 18:41] Clicking on resident names in Local Chat or a Group IM will open their Profile page

    Thank you for this, much easier then having to copy their names in fast scrolling text and opening search paste their name just so i can give them a item or start a private message.

    Now can we get a [Teleport] button on private (single person ) chat window too? you know right next to the [profile] button? Thank you 🙂

  124. BigManu Greene says:

    I can’t manage to get in world with RC7 on my Mac (OS 10.5.2), the connect proceess is ok until it arrives to “connecting to region” and then it”s frozen…
    I had the same with RC6…

  125. Ramzi Linden says:

    Thanks for the continued feedback VWR-7329 on the Thread monitoring — which may be causing crashes from the normal delays in the login sequence, from comments this appears to occur more frequently on Macs. I will update the top post here with information about the issue and direct people to VWR-7329.

  126. blaze nielsen says:

    Mac g5 crashes on startup. previous release candidate was working fine for me.

  127. Ramzi Linden says:

    @63 Noisey- we are still producing documentation for basic lipsync in time for a final 1.20 viewer… in this viewer it will debut in a beta fashion from the Advanced menu. More immedately, you could check out in the issue tracker. This was an Open Source contribution and the author Mm Alder listed some wiki pages about the project as it developed.

  128. pantaiputih korobase says:

    Thread monitoring to catch freezes:

    A new thread monitor (also referred to as a Watchdog) will detect when the viewer application freezes for a period greater than 10 seconds and will force a crash with detailed logs
    Thread monitoring can be disabled by choosing to never report crashes, or with a command line setting:
    –set WatchdogEnabled 0

    So, do I understand right? If we don’t want to be kicked out each time we freeze > 10 secs, you want us to disable sending crash reports? How does that affect your crash statistics? Well, ok, all those who do not disable sending crash reports may add a load of crashes to the statistics, so it may average up 🙂

    what about thinking before executing, lol

    and: I love SL

  129. pantaiputih korobase says:

    and I have to change the language of the viewer after installing it in English, it is in local language, why that??? If I want my local language, I would have installed the viewer in my local language.

  130. I am very pleased that you address this ‘freeze’ problem with the new watchdog thread now. It drives me mad and I was unable to use the RC viewer the last time. So I used the regular viewer again although I usually prefer the RC…

    Now I will be using the RC again – at least for sending in the crash reports for each freeze… Even if it is not (yet) fixed at least it is sensible now to use the RC for again 🙂

    Let’s nail this bug down, yeah! 🙂

  131. Ann Otoole says:

    So when do residents begin having some form of control over which merchants are on the showcase? Instead of gamed by bots now we have gamed by favoritism. Nice. Totally unaware of what ethics are eh? Who do we bribe?

  132. Ramzi Linden says:

    Yes! Let’s nail down this bug!

    One last note is that even if the crash reporter sometimes fails to connect/send crash reports (a la VWR-7105), keep in mind that the viewer, upon your next login, will report briefly that the last usage ended abnormally. This means we won’t discount your crash in the crash statistics, even if you could not/choose not to send information about it. But as always, keep the crash reports coming 🙂

  133. FireFox Bancroft says:

    Either use the command line switch or disable it in preferences by setting the crash logging to “None”.

    Also it looks like I’m unable to buy land with this RC. Either that or something happened server side that prevents me from doing so.

  134. Porsupah Ree says:

    Immediate, reliable crash on launch, as others have reported – the blank, black viewer window appears, but before anything appears within it, the app’s died and launched the crash reporter.

    OS X 10.5.2, final rev 17″ PBG4, 2GB memory.

  135. Eeks! Looks like I am back to main viewer for a while. T_T Can’t log in.

    /me waits for fixes…

  136. Jessicka Graves says:

    Another major thing I’m going to create a JIRA about – is that it’s increasingly harder to rez avatars. The name/group tag will rez, and any text that they have, but the avatar itself doesn’t load for extensive amounts of time, in just about any sim.

  137. Adamas Carter says:

    I actually got it to run with information from VWR-7329, but ten minutes later it crashed. (Crash-O-Matic?)

    I’m just gonna go back to the regular until rc8 comes out. (sigh)

  138. pantaiputih korobase says:

    you need to look at the sky, jessicka, the clouds, LOL

  139. NickCa Dittmann says:

    Yes, please let’s see some skin alternatives real fast. I feel like my eyesight has really gone downhill over the past few weeks … but then I go into another app and can see again.

    Agree with 30 sec default for WatchDog. I often hang for nearly that, but don’t crash. I suggest a fast RC8 to address this or you are not going to get the crash info you want. Most users will use the disable command line feature (if they know how to do Properties on a shortcut) but will not proceed to lengthen the crash time to 30 sec and then re-enable Watchdog.

    Before a lot of people get on in the morning would be good 🙂

  140. MikeTom Carter says:

    so far no problems for me other than crashing once on my desktop. think the new search is better, don’t have to ignore the first 30 results now to find something that’s not full of campers and bots.

  141. Wynochee LeShelle says:

    Unable to log in. Region handshake fails constant.

  142. U M says:

    Wow look at al these remakes already! scaried to try it!

  143. NickCa Dittmann says:

    One other thing, with the official viewer and all the recent RCs – the cache files (esp texture cache files) get fragmented like crazy.

    I keep my cache on an SD card, and defrag it after every SL use or every 4 hours, whichever comes first. Sometimes data frag is over 20%, depending on how much moving around I have been doing.

    That is NOT helpful re: loading times … we are talking hundreds or thousands of fragments in the main texture cache file.

    Clearing the cache is a fix for some problems, but for me defragging without clearing is the way to go. LOTS of defragging (I use the product from

  144. Evangeline Biedermann says:

    A BIG THANK YOU! for this latest RC update..i’ve downloaded, installed, started..and all seems fine 🙂 as a BIG bonus..i now have my system skirts back YAY!!!!

    To those who are still moaning about the new look of the UI… get used to it and stop complaining.. i was at first unhappy with the new UI.. thought ‘uh, uh! this will induce a migraine’ and point blank refused to use ‘these horrid bright colours.. staying on the old look viewer for about 2 weeks.. but curiosity made me try again..the migraines didn’t happen (at least not in connection with the new UI) and the rest is now history.. i actually do like the colours now..went back to the old UI last week for a few minutes and found it rather drab.. it really is just a matter of getting used to it.. let’s be honest.. if anyone of you kicking and screaming about the new colours had found them when you started SL.. would you have applied the same attitude and not be here now?

    I have always loved Second Life.. moaned when things went wrong like everyone else..but i give LL credit for their efforts to make things better.. no doubt there will be times again when i rant with fury about LL not being on top of all the things that can and will go wrong but for now i’m here and i have no intention of quitting..this is by far the best platform for 3D virtuality..i have had a look at a few competitors..they’re no match!!!

  145. NickCa Dittmann says:

    @145 … yeah, if only it were possible to READ what is on the screen.

    I bet you are younger than 40 🙂

  146. la le lu says:

    so many more bugs to get 1.21…..

  147. Cocoanut Koala says:

    Classifieds you have to choose EITHER mature or PG? That will mean hoping everyone searches twice for everything!

    That isn’t good at all!


  148. Zinbaco Kattun says:

    has the old search gone now . I was just saying the other day I never use the new one ??

  149. les says:

    btw…hitting the blog link on all pages cept this leads to the land info page.

    hide and seek!

    and on topic. fire the dude who thought dazzle looked good.

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