Announcing our New CEO!

I said a month ago that I was looking for a new CEO to lead Linden Lab, and we’ve found one! His name is Mark Kingdon, and his Second Life name is “M Linden”.

As you might imagine in a new leader of Linden Lab, there are lots of great things I could say about him, but let me just pick a few and then encourage you to meet him in-world. He is a person with the rare and unusual combination of business leadership, creativity, and passion for Second Life that we were looking for. In terms of history, he has a background in art, economics, and business. He has been in successful and highly regarded leadership roles at two companies that are bigger than Linden Lab: PricewaterhouseCoopers and Organic. He is a well-loved people leader who is fearless and can weather challenges and change.

He is going to start on May 15th. Like I said when we started looking, I am not going anywhere, and will be working with Mark to help lead Linden and Second Life onward. I am really looking forward to working with him, as he has so many skills and capabilities that will help us and that I can also learn from – here are a few: He will have an intense focus on improving the in-world experience and stability and reliability of Second Life. He has extensive hands-on experience with user experience design, which will be critical in making Second Life an easier and better experience for more people. Finally, he has a ton of experience leading companies and products with global reach, which is now essential given that the great majority of Second Life usage is international and Linden Lab will continue to grow as an international company with offices in many locations.

I have to say I am also really happy at how we found Mark. We decided to talk in public about searching for a new CEO because we thought it was the right thing to do, but of course we were concerned that it was unusual for a company to talk about such a change before finding the right person. Generally, recruiting executive people involves lots of work in creating lists of potential candidates and calling out to them.

But I always also hoped that with our public message out there, maybe the right person would actually just come to us. The intersection of people who would hear that news, have the right skills, and also be passionate enough about Second Life to pick up the phone and call me and ask for the job – well that is a very small list. But I thought maybe it would happen and turn out to be the perfect person. It was!

We will schedule a series of inworld meetings in the coming weeks where folks can get a chance to meet and talk to him and me together.

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150 Responses to Announcing our New CEO!

  1. Shannara Snowdrop says:

    Welcome M. Linden ๐Ÿ™‚ Good luck

  2. Novis Dyrssen says:

    “M” Linden? Are we going Bond now…? Let’s hope he’ll get done what is best for SL.

  3. Darien Caldwell says:

    M? Where’s 007? ๐Ÿ˜›

    But seriously, welcome, from what I have read he sounds like the right person for the job. ๐Ÿ™‚

  4. Sling Trebuchet says:

    Thy Kingdom come

  5. Zi Ree says:

    Welcome, M! I hope you will have a smooth start at the Lab and I’m curious of what kind of changes we’re going to see over time ๐Ÿ™‚

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  7. Kate Trgovac says:

    Wow .. fantastic news! I know Mark via his Organic work. I think he will bring a great perspective to LL as well as be a strong advocate for community building with residents. Well done!

  8. Second Lifer says:

    Sounds line LL is taking things to the next level!

    Will there be M Linden office hours? ๐Ÿ˜‰

  9. Anji Mars says:

    Well, he sounds perfect, I’ll be looking forward to seeing what he will do with SL. Welcome to our world!

  10. Ciaran Laval says:

    I’m interested to see what he brings with him, hopefully he’s somewhere where the weather isn’t too great hey Philip ๐Ÿ˜‰

  11. Alf Lednev says:

    Congratulations to Mark. The wonderful vision of Philip’s has been lost in a sluggish, elitest, arrogant (non comunication) organisation that has to many geeks and not enough focus on listening and responding to paying customers.

    When the competition comes, SL has a real risk of returning to its early days, a tiny world for the inbreeding geeks. The paying customers will simply walk.

    Fix it or becoming history. Another brillant vision lost in the morass of bad business practices. Hint get a decent problem reporting system that the general paying public can understand and use. Staff it adequately and start acting.

    Grid Stability is the catch cry, but the “proof of the pudding is in the eating”, and the Grid is NOT stable, and not just the Havoc project, thats one side of the coin, the whole Grid is abysmal. Fix it. Everything else is just moving the deckchairs on the Titanic.

    Goodluck Mark, paying customers will vote by taking their real money out of your virtual world as soon as a viable alternative arrives.

  12. Sovery says:

    Yeah welcome? and good luck ‘M’ you are going to need it.
    I agree with 2 !

  13. Shai Khalifa says:

    Welcome M. ๐Ÿ™‚

    Do you use a Mac? and will we finally see some improvement in things for Mac users? hope so.

    Look forward to seeing the vision and strategy plans for LL structure, development and growth.

    Congrats!

  14. Patou Dumont says:

    Welcome M. Linden, or as we say in Brasil “Seja Bem vindo”. ๐Ÿ˜€

  15. M Bison says:

    I’m filing papers for gimmick infringement.

  16. Josh Panther says:

    Welcome M Linden, the new lamb thrown to us wolves ^.=

  17. Sarah Nerd says:

    I hope he has a true understanding and compassion for our community and culture and sees it as much more than just a business. Congrats M, hope to meet you in world.

  18. Brenda Archer says:

    Welcome Mark! It sounds like you will be great for this community and I wish you the best.

  19. csven says:

    M? Like in the movie?

  20. Emiley Tomsen says:

    Talk is cheap and meaningless most times, I’ll judge by his actions, lets see what he can do the current lindens can’t.

  21. Ishtar Writer says:

    So the head of a digital advertising agency will be the head of Linden Labs. Banner ads, targeted search, clickstream analysis, sl traffic analysis, are these coming to our sl world soon? (Cookies are already here unless you know to turn them off) Are my avatar’s behavior patterns going to be sold to Coke or Proctor and Gamble? Hmmmmmm……. Very interesting….

  22. Schizm Neutra says:

    Welcome aboard! Best wishes and prayers go with this greeting…you will need them, LOL!

  23. Electronics Aeon says:

    Congrats M and good luck..all the best Executive Team ๐Ÿ˜‰

  24. Deltango Vale says:

    How much time has Mark spent in Second Life? What was his original avatar name? I would like to read his profile.

  25. Isa Beck says:

    Congratulations Mark!
    (- Hey Phil – Does he need a secretary or an sl gf?
    I’m free for the moment and I like smart rich men – lol)

  26. Nikkita Bonde says:

    I would just like to say welcome M Linden , I hope all your wishes and dreams come true

  27. Suhana says:

    Well, I would really like to Welcome Mark, but at the same time Wish him the best..

    You are walking into a huge mess, and there is a great deal of expectations residents have of their new CEO.. I just hope that your zest, fervor and committment to success remain.. Its not hard to get sucked into the Linden Tao of “Really, who gives a sh!t” …

    Good Luck.

  28. Congratulations to M Linden on his new, daunting task at Linden Lab. ๐Ÿ™‚ It won’t be easy, but with Mark’s background at PWC, dealing with 13.5 million angry customers (and a few happy ones!) should be a breeze ๐Ÿ˜‰

    As to you, Philip, I sincerely wish you happiness and joy on your new role, and hopefully that also means a bit more time to spend with us residents.

  29. Joker Opus says:

    Welcome to the Company Mark!
    I hope that you lead the company to greater hights, and I look forward to your changes and innovations you provide Second Life

  30. McCabe Maxsted says:

    I really hope the meetings will be of a serious technical nature, and not a meet-and-greet or press-release style. Havok4 has reduced crashes, but lag is on the rise everywhere, and asset server problems abound with alarming frequency. It’s nice to see someone from a user experience background taking the head. I hope he brings improvements.

  31. Judi Newall says:

    W00T! Sounds like great things ahead. Congrats to Mark and a difficult job to do.

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  33. Tasrill Sieyes says:

    I must say good luck to your Mr. Kingdon. I hope you all the luck in the world because well we need it. There is much work needed to be done to reorganize and reshape Linden Lab into a better organization.

    Oh and hopefully Philip won’t undermine your authority and work to keep steering the wheel form his seat as the chairman of the board.

    Sincerely a oppressed person with no money and bad weather

  34. Porsupah Ree says:

    Well, it sounds like he knows what he’s letting himself in for.. =:)

    Seriously, that does sound like quite a rare combination in a background. Here’s hoping he’ll be able to safely steer the Good Ship Linden over the coming years, where we’ll hopefully see the “grid” as a platform bloom across servers of all varieties.

    And I vote Pathfinder for “Q”.

  35. Vittorio Beerbaum says:

    I’m sure they have chosen him because of his last name. ๐Ÿ˜€

  36. Galt Hax says:

    This is good news. Its one thing to create something from nothing. Its quite another to take it global and scale while improving stability and the user experience at the same time.

    Hats off to you for recognizing that and for the open approach to finding a skipper who knows these waters!

  37. Erbo Evans says:

    Well, “M” could either be interpreted as 007’s boss, or as the guy that sang, “New York, London, Paris, Munich, everybody talk about pop muzik!” back in the early 80’s. ๐Ÿ™‚

    Congratulations Mark/M on your new post. May we all find your efforts in that post to be mutually beneficial.

  38. Linda Brynner says:

    My personal welcome and congratulational words to you Mark.
    Your references and competences is an exact match for you, LL and the Team, so it looks.
    PricewaterhouseCoopers and Organic, very good !
    I would like to wish you and the whole SL team all the best

  39. Best of luck to you Mark!

    ~Maddy

  40. Hewitt Huet says:

    Well, I guess I can reveal it now – I am actually the evil “N Linden” in SL. I had all the wrong skills, sent a fax instead of calling, and can’t stand SL.

    XD

    LMAO – M, Welcome Aboard, all the best to you !!!

  41. nika talaj says:

    Congratulations, Mr. Kingdon, a great opportunity for both you and Linden Lab. May you enjoy a success as great as that which you and your team created at Organic.

    And, again, Philip, thank you so much for SL, and for your continued technical leadership and drive.

    p.s. Looking at Organic’s website, I’m taking bets: Flash coming soon to prims near us? ๐Ÿ™‚

  42. Welcome Mark!

    I’m liking the “focus on improving the in-world experience and stability and reliability of Second Life.” I hope one of the top priorities in that is “Faster and Consistent Asset Delivery”!

    (And for the new-feature junkies like me, please don’t forget to to throw in some evolution and radical innovation from time to time on the road to guaranteeing reliable dial-tone service! =)

  43. BlueWawll says:

    Congratulations to Mark! You get to take over all the crazy stuff so Philip can come out to play with all us wonks in the sandboxes and work the tech end of things ๐Ÿ™‚ Best wishes to all the SL team!

  44. alexia cournoyer says:

    and hipihi has just gone public.. let the race begin ๐Ÿ™‚

  45. Walentine Andersson says:

    Hey welcome M, and please fix this NOW!

  46. Rene Erlanger says:

    I worked for Organic Inc when Mark Kingdon became CEO there at the SF head office. Wasn’t long after that when most of the satellite offices got shut down…with our London Office (the one i worked in) being one of the last.

    Hmmh…oh well.

  47. Emiley Tomsen says:

    As much as I’m pissed at LL right now, I do wish him good luck and hope he really can lead this company to its potential. It would be nice if he started with tech support, I’m so tired of getting responses that tell me to clear my cache after I pain stakingly wrote the steps I already tried including clearing my cache.

  48. la le lu says:

    oh jeh, a hedge fund manager….

    i’m not sure if he is the right front man to lead a community driven environment into the right direction. but ok, let’s see how many beans he will count and what will be the left overs…

    don’t cut any creative tools and methods used by the community! we still like to build our own environment in-world. and you, the LL people, should give us the best technical and PR environment to do so.

    all the best…

  49. flux bashly says:

    congrats – we are a step closer to the real deal now if we can get a mayor and acting mayor we’d be all set for
    SL

  50. Skyler Goode says:

    Hey! This is great! Best wishes Mark (M).

  51. Jeb Gibb says:

    Congratulation Mark and I’ll be looking forward to working with you in the near future and I’m also happy to see what kind of things you’ll be bring to SecondLife.

  52. Welcome M! I’m really encouraged by Philip’s enthusiasm. I can”t wait to see where things go and to (hopefully) be involved in the next phase of SL’s evolution ๐Ÿ™‚

  53. wuvme karuna says:

    Lets just hope he gets the grid stable and cleans up after philip’s bad decisions with where second life is going.

    GET IT STABLE and stop putting new things until we can actually PLAY!

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  55. Carl Metropolitan says:

    This bit from the Reuters article on the new LL CEO is promising, “Kingdon described himself as an occasional Second Life user who created the avatar Marcus Voom in January, 2007.”

    I wish him luck.

  56. Elvis Orbit says:

    Welcome Mark. Look forward to seeing what how you will guide the company.

  57. Mapchisto Angelus says:

    Feels like the end of an era.
    Here’s to the next chapter.

    Welcome M to the fray. ๐Ÿ™‚
    Thanks Philip for your past service.

  58. Wyald Woolley says:

    “…which is now essential given that the great majority of Second Life usage is international…”

    Apparently Phil has been drinking the Koolade and Playing with Windlight because he hasn’t noticed the exhodist of Europeans which filed out when they woke up one morning and found that LL had taken more money out of their accounts than was authorized and called it VAT.

    Best wishes Mยฎ, tell security that Phil is not allowed on the executive floor and you’ll have a better chance of making changes that are sorely needed.

  59. Pointside Sunbelter says:

    ๐Ÿ™‚

    **********
    I sure hope the “M” isn’t short for “Mission-Impossible”
    **********

    ๐Ÿ™‚

  60. Monkey Canning says:

    Behold, I send you out as sheep amidst the wolves!

    Welcome M to the wonderful world that is SL… yes folks it is a wonderful world, sure sometimes it sucks like a 200yr old woman trying to eat a boiled sweet.. but doesnt everything?

    In my book, they need to fix the image of SL and the Lindies, they need to focus on customer care and support. Support tickets are a joke, AR report… LOL PMSL.. I mean really, whats the point of it all?

    To me and many others, i would guess, LL give the image of not really giving a damn, making sweeping changes with no regard for the implications, not doing things in the right way or giving any warning… its things like this that make people feel under valued and give a company a bad image….

    Can one man really make a difference? yes, but only if that man is in a position to do so, and has the will to do it….

    We now have change at the top, the man with the power to make a difference… question is… does he have the will and the metal to do so?

    Time will surely tell.

    Q

  61. Elliott Eldrich says:

    Interesting choice. An article written by Mr. Kingdon in December 2006 titled “Facebook Listened; You should, too.” referred to three major points that marketing companies and social networks needed to learn. They were:

    Listen carefully (to your customers).

    Be ready to act.

    Respect the community.

    His essays on this and other subjects are rather compelling. He appears to have a good grasp not only of the potential pitfalls, but also the possibilities of new (interactive) media and social networks. He brings a breadth of vision to the table that should prove to be very beneficial to Second Life.

    Phillip Linden has the vision and the technical ability to have made Second Life exist in the first place, and to make it what it is today, both good and bad. Mr. Kingdon looks like a very good pick to lead Linden Labs forward from here.

    Ultimately, it is going to be up to him as to whether Linden Labs ends up being a Netscape or a Google in the future of the 3-D internet. It will either end up being remembered as a failed yet influential pioneer or will end up becoming a well-established giant with a dominant market lead.

    I wish him the best of luck in his new role as CEO of Linden Labs.

  62. Destiny Niles says:

    Welcome to the insanity M.

  63. Michael Fairplay says:

    Let’s hope He has what it takes to rehabilitate Second Life. First thing in my opinion that needs to be done is to roll back the arbitary rules that were put in place. No need for them at all the only thing they do is slow the Lindens down when they should be focusing on grid stability and actual griefers. Secondly I hope he has the good sense to focus on stability instead of flashy new features that are useless if nothing works anyway. I hope this is a good experience, I am cautiously optomistic. I hope he doesn’t tread the same broken incoherent path of the past.

  64. Johnny Rambler says:

    Turn the page…

  65. Durga Dryke says:

    Why does the name Marcus Voom ,which according to Reuters was M Linden’s name before now, sound familiar, has this person done some work in SL or something?His name sounds familiar but i cant manage to remember where from.

  66. Penny Patton says:

    With a name like “M Linden”, his avatar better look like either an evil, shadowing mastermind, or a dapper, elderly member of MI5. These are the issues facing SL right now.

  67. jane says:

    Then welcome and have fun! It sounds good that LL has hired a skilled Perosn which has experience in adjusting of company’s inner structures and procedures.

  68. Jazzman says:

    Congrats, and good luck. It’ll be just a little like herding cats.

  69. Bobo Decosta says:

    SL can’t be fixed! It’s ruined! Even trying to leave SL doesn’t seem possible. SL starts to look like that cult called the church of scientology.

  70. Broccoli Curryยฎ says:

    Welcome to the TEAM

    M M M M M M M M M M

    THERE IS A M IN TEAM

    THERE IS A M IN CEO CHAIR

    GO CEO

    GO TEAM!

  71. Tary Allen says:

    Welcome aboard M,

    from all of us SL users living in โ€œBad weather, oppressive regimes, poor economic conditions.โ€ and that despite all the problems SL has, stick with it, pay premium accounts and land fess , best wishes for you.

    And actually we are expecting some results here ๐Ÿ™‚

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  73. topmate says:

    It can only be hoped that behind his double leather faced doors, our new M has more respect for the customers than you have shown, Philip.

    “Asked to explain the appeal of Second Life โ€” which has no game-like aspects such as points-scoring, winners or losers โ€” Rosedale said: โ€œThe only thing that SL users have in common is that they have a lot of time.โ€

    Users in big cities such as New York or Los Angeles were least likely to spend time in Second Life, not only because they were busy but because they had less need to escape to an alternative, anonymous world, he said.

    โ€œBad weather, oppressive regimes, poor economic conditions โ€” thatโ€™s what makes an SL user.โ€ ”

    Any comment on those opinions of your customers, Philip?

  74. Maggie says:

    Congratulations!!!

  75. Tary Allen says:

    Of course I meant land fees ๐Ÿ˜€

  76. Markopolis Balhaus says:

    ๐Ÿ™‚

  77. Solomon Devoix says:

    Philip Linden (above): “But I always also hoped that with our public message out there…”

    Philip Linden (Reuters): โ€œBad weather, oppressive regimes, poor economic conditions โ€” thatโ€™s what makes an SL user.โ€

    Yup. Good ol’ Phil knows ALL ABOUT getting the ‘public message’ out there.

  78. elisha Zamin says:

    Yes welcome Mark to one big mess! Hope you can sort it and make us all happy again. I would like to bet that charges go up!! Lets wait and see.

  79. Tasrill Sieyes says:

    Kingdon added that he plans to โ€œmagnify the very bestโ€ of Linden Labโ€™s quirky corporate culture, which currently allows employees to choose which projects they want to work on.

    โ€œBut, I also believe that in highly creative, innovative cultures, that people have to be voluntarily aligned with a direction. As much as possible itโ€™s essential that they choose their focus,โ€ he said.

    So he is keeping the tao of linden. *sighs* I had hope…

  80. Dorra Debs says:

    Welcome M!

    *wonders what size Philips shoes are and if M can fill them* ๐Ÿ˜‰

  81. Welcome Mr. M. Looking forward to seeing you inworld::))

  82. K says:

    Welcome M! Maybe you can start by chopping a few heads in accounts dept. For months I’ve been trying to pay my $19.90 for 2 alt avatars, but they don’t want to accept my perfectly good and verified Paypal and never explain why. My support tickets get closed without answer, on the phone the only thing I get is BS and “to find some other method of payment”. Nope, I’ll never upgrade if LL keeps that attitude. Well! I wouldn’t say that in a place like this if I wasn’t totally addicted to SL ๐Ÿ˜‰ Hope you guys keep up the great work!

  83. Carrie Grant says:

    Well, I don’t think many of us here have much hope left that there will be any Lindens who listen to us and actually act upon the issues, rather than sweeping it all under the carpet and pretending it isn’t there but please..prove us all wrong. Overall SL has a great community, and one that has the potential to bring you in a lot of revenue – its just become ugly over time because of anger, frustration and a great deal of stress on our end. If you keep in touch with your user base rather than hiding away in that ivory tower all the other Lindens have run away to then..welcome, good luck and I very much hope you can give this place the kick up the backside it needs with action not just meaningless platitudes.

  84. cosa nostra says:

    Ok M …… lets give you a chance !

    step 1 – a plan how the operational issues will be solved + timeframe
    step 2 – how is the ‘trust’ going to be regained/repaired (no trust=no customers)
    step 3 – what is the longterm strategy for lindenlabs (transparant strategy) when points 1 & 2 are answered

    cosa

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  86. Amiryu Hosoi says:

    Welcome Mark.
    Together we can take Second Life to the next level.
    Good luck!

    @11 Alf Lednev
    I am a nice person but what you write here… makes you look like a real prick in my eyes. There are so much people out there working there ass of to bring the very best to YOU! But. you just don’t see it and keep on complaining. Please leave SL. We all would be much beter of without whiners like you.

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  88. Rascal Ratelle says:

    Welcome to LL Mark, hope it goes well.

  89. Cat Cotton says:

    Welcome M Linden, I am curious about what skill set you bring to Linden Lab; prior employer in particular.

    Thanks and Good Luck to you ๐Ÿ™‚

    Cat

    PS; Don’t break my toy.

  90. Welcome Mark and best of luck in your new position. You couldnt ask for a more creative and challenging enviroment than Second life and im sure your readying yoursdelf for the hugely diverse opinions that it will bring :))))

  91. Cat Cotton says:

    NVM ๐Ÿ™‚ found it.

    “Kingdon comes equipped with an MBA from the University of Pennsylvania’s Wharton School of Business, as well as more than a half decade’s worth of experience running digital-ad agency Organic.”

  92. Vivienne says:

    Mark Kingdon quote:

    “The takeaways for marketers:

    Listen carefully. If you target connected customers, have a mechanism in place to collect feedback before taking major actions (product changes, new product launches, etc.). Don’t act in a vacuum. Use social media to engage customers and solicit their feedback. Then, make their input an important part of your strategy.

    Be ready to act. Social networks and many Web 2.0 tools make it very easy for people to assemble around a cause. Major brands should have a rapid action plan in place to identify and address these situations before they get out of hand. In the old world, this was called public relations or crisis communications. In a new, networked world, it’s good community relations.

    Respect the community. What I wrote in an earlier column about five best practices for marketers who venture into social networking still applies: “Respect the Community. It’s a club and you don’t really belong. Most social networks aren’t about advertising or commerce per se… As an advertiser you’re a guest in the club. Understand the environment and respect the unwritten rules: don’t intrude on conversations or connections in a way that irritates members; don’t divert users from the network to other sites; and don’t disguise yourself in a dishonest way.”

    Well, I am REALLY looking forward to your reign, Mr. K. Please donยดt shrink.

  93. Solomon Devoix says:

    You know, I think the adfarmers may be about to get their revenge on the rest of us who loathed their tactics and finally got LL to do something about them. Check this out:

    “April 22, 2008
    Organic’s Mark Kingdon Flies to Linden Labs

    News just dropped that Organic Chief Mark Kingdon has flown the coop to join Second Life developer Linden Lab as CEO. Congrats to Mark, a longtime friend of ClickZ. Here’s hoping he can help marketers wrap their brains around the virtual world — something that hasn’t exactly panned out so far.

    Posted by Zachary Rodgers at April 22, 2008 6:17 PM”

  94. Lupercaleb Walcher says:

    YAAAAY!

  95. Buck says:

    M, welcome! Remember, like a head of state, you can’t please all the people all the time. Especially around here. ๐Ÿ™‚

    Especially heartening that Mark is passionate enough about SL to choose to come to a smaller company when he could certainly have his pick of bigger, more lucrative ones.

    Good luck to M and many thanks to Phil.

  96. CBL says:

    Welcome.

    An interest comment about inworld creativity. I do hope you recognize the important of creation of inworld verification and protection of IP rights within this community.

    To underpin that and other elements, the key to obtaining residents buy in and return of morale would be transparency in terms of a roadmap for the strategy but also engagement and open communication. We create your content. however we are not afforded your protection.

    Rampant IP theft inworld (RL brands and SL brands) and and lack of community communication/engagement in the definition stage of your policy changes/or platform delivery are some major areas that require your expertise/focus.

    I hope to see the most needed improvements for this platform to move forward.

  97. Sean Connery says:

    Appears the venture capitalists have decided to bring in a troubleshooter. About time…

    Good luck M

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  99. Reverend LeShelle says:

    Does this mean that an ethics discussion will come into play during the discussion of dividends? Or will LL go the way of Enron… and the way that Exxon is going?

    See # 11

  100. Toy LaFollette says:

    Im a firm believer in show me, dont tell me ๐Ÿ™‚

  101. UNHAPPY OWNER says:

    Giggles his old av is the owner of blackhouse and blackhouse2,Marcus Voom

  102. Simon Kline says:

    Welcome M! Congrats on getting the job!!

    A big thanks to Philip for all his hard work to get SL where it is today! (and also for sticking around in some capacity)

    I can’t wait for the in world meetings, see you all there!

  103. Tanner says:

    Let’s not overlook the most important question…..ARE YOU HOT?!?!?!?
    *Waits for publicity shots…… ๐Ÿ˜‰

  104. Marianne McCann says:

    Best of luck, M! You might need it ๐Ÿ˜‰

  105. Captain Noarlunga says:

    Good Luck….. can we please start telling the truth now and talking to residents about what is wrong and how it is going to be fixed…and when?

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  107. Socatra says:

    Wow. I guess it’s time for more shock therapy. I’m having a half-price sale. Maybe that will also stop global warming.

  108. Scott Hifeng says:

    Great news, very exciting. Congratulations, Philip and welcome, Mark.

  109. Hulk Ah says:

    Welcome Mark,

    Would be good to see a leader that would step up and help it’s residents with the growing amount of theft in secondlife. It would be great if actual steps would be taken or at least questions asked by residents (like: why are stolen texture UUIDS not deleted) would be answered. Blue Linden did not even deny it when i asked him if he was told not to answer , when i repeatidly asked him why texture UUIDS were not deleted. He couldn’t stop telling me how sorry he was though – like this is gonna help anyone (imagine being ropped and going the police is not gonna do anything, but will just tell you they are so sorry for you ) . Neither was he willing to make LauraP linden talk to me about IP rights (the IP-rights linden – who never answers questions – even in her own blogposts – and neither has any office hours in SL).

    Alot of residents who have been the victhem of theft have seen their IP rights spread all over the grid as freebie, have never gotten a honest answer why the stolen re-uploaded textures by theives were not deleted from the asset server. It would be great if this new CEO would actually show transparency when it came to IP rights. We want honest answers. We’ve had enough blogposts with empty promises about solutions the lindens would be working on ( http://blog.secondlife.com/2006/02/14/opengl-copying-and-stealing/ and http://blog.secondlife.com/2006/11/13/copyrights-and-content-creation-in-second-life/ ). None of the mentioned – “we are working on-” -plans posted in 2006 been implemented yet. Why not?

    Why no transparency?

  110. Jack Abraham says:

    Welcome, M. Linden. I hope this bodes well for Second Life; I’m a new resident, and loving all that has been done so far. Here’s to the next era.

  111. Rebecca Proudhon says:

    I have every hope the new CEO puts an end to the Laissez-Failure, non-involvement attitude of the past that has allowed scammers and crooks to cheat residents in Second Life, with virtually no consequences.

    Is SL going to become just another commercialized online jungle, ruled by chaos and scammers, or will LL become responsible?

  112. janeforyou Barbara says:

    Welcome as New CEO M Linden.
    My hopes as land and mall and shop owner are : get ridd of camping get ridd of ” fake” bots avatars, award the real traffick places where member get together and meet ๐Ÿ™‚

  113. Lukas Mensing says:

    So, M. Philip you coming back inworld?
    You are so welcome and many interesting people would like to talk (positively) with you about our future in SecondLife.
    Welcome to the new CEO.

  114. zap zhong says:

    well I was rooting for Torley to be the next CEO, but we will give you a shot, M!

  115. Petalwing Ember says:

    Hello M. Linden and welcome to sl , I hope to see extraordinary things from you , and fun as well.
    Good Luck in your jouney of SL.
    Petal:)

  116. LucyRust says:

    He is a member of the YPO (Young Presidents Organization) Which is like the skull and bones society for Wall Street businesses. I am sure He and Philip shared secret handshakes and inked deals behind closed doors as each one of them bides their time until their CFR pledge is approved. All-in-all good news for us short term. LL and Second Life will improve as this tool is sharpened for global world domination.

    And I’m OK with that.

  117. Welcome M! My congratulations and best wishes!

    Will we see LL accepting foreign paypal accounts and more other payment options now that we see an experienced economist on board? ๐Ÿ˜‰

  118. Snowflake Fairymeadow says:

    Welcome Mark!

    I understand you are big on customer service. I certainly think there is definite room for improvement in that area, and I look forward to seeing what you are able to accomplish!

  119. Prove it! says:

    None of us will believe any of this unless he fires 30 people in the first two weeks. If you have any experience at all running any kind of organization then you know what I mean. If reliability is it, then get rid of the slackers now.

  120. Christos Atlantis says:

    Welcome Mark, I wish you the best in your new position and hope to meet you soon. BTW Don’t let the bad coments scare you, SL is a strange place, but I’m sure you will get to love the good and bad.

  121. Becky Pippen says:

    Welcome, M! You’ve inherited some awesomely great people and some very tough challenges. All the best wishes!

  122. Norma Desmond, junior says:

    Question- Here to make SL better for us, the residents and creatives and visitors or will he be here to see how to make things more profitable for the owners and future shareholders? Obviously doing the first will pan out for the second but if our platform doesn’t get stable you will be placing ads that there will be no one to see. Look forward to cookie cutters newbies that appear with pre-made complete outfits to allow newbies to get off the ground running in a short time frame–just don’t cut back on what we,the existing population, can do—-

  123. Alani Paine says:

    Welcome M Linden … I wish you the best of luck, im happy to hear we have someone who is into art and bussiness…..the best of what sl has to offer……..Good luck , Alani

  124. Ourasi Ferraris says:

    Welcome to SL M Linden ๐Ÿ™‚

  125. Tree Kyomoon says:

    Welcome Mark! I look forward to meeting you in world! Its sometimes a jaded community as Im sure you are aware, but all of us really believe in the vision Philip started, and so you have a lot of people on your side, even if they dont always sound like they are!

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  127. Nando Rau says:

    Yeah please respect the copyrights. We need some inprovements on that

  128. I googled M Kingdon, and I think he’s a GREAT choice. BRAVO Linden Lab. Welcome!!

  129. Pingback: Welcome to Linden Lab, M Linden « The Social Networking Girl

  130. @49, wrong Mark Kingdon lol

    M. Mmmmm. Is that short for Missing Linden, like our inventory? Still, a bean counter, and closer of offices, should be good at wielding all those pink slips to get in people who know what they are doing ๐Ÿ™‚

    Or maybe not:

    Kingdon wrote a widely-read column in August, 2006 touting Second Life as an attractive opportunity for marketers. In the months after his piece was published, numerous blue-chip real-world companies entered Second Life. However, a subsequent backlash led many of them to pull back. He said that bringing back big brands was not a priority.

    โ€œMaybe it was the right place but definitely the wrong time for most big brands,โ€ Kingdon said.

    Ah, he’s already been wrong once…

    Kingdon added that he plans to โ€œmagnify the very bestโ€ of Linden Labโ€™s quirky corporate culture, which currently allows employees to choose which projects they want to work on.

    โ€œBut, I also believe that in highly creative, innovative cultures, that people have to be voluntarily aligned with a direction. As much as possible itโ€™s essential that they choose their focus,โ€ he said.

    Oh dear, maybe no change then ๐Ÿ˜ฆ

    โ€œI would call myself a very balanced general manager. While I donโ€™t come from a technology background Iโ€™ve been working with technology for my entire career,โ€ Kingdon said in a joint phone interview with Rosedale.

    Mmmm, hope that doesn’t mean you’re easily led by the shiny brigade and fan boys…

    Still I know SL moves fast but this, on April 21st:
    Philip Rosedale also said he was close to finding a new chief executive for Linden Lab: โ€œWe may have some news in the next few weeks.โ€
    http://secondlife.reuters.com/stories/2008/04/21/new-linden-ceo-could-be-named-within-weeks/

    And this the next day:
    http://secondlife.reuters.com/stories/2008/04/22/linden-lab-picks-online-marketing-executive-as-ceo/

    I think AdWeek had it best though:

    At Linden, Kingdon will inherit a company that is trying to deliver on its initial promise of creating a virtual world for the masses that could change how people interact. After a spate of initial enthusiasm among marketers for five-year-old Second Life, it has come to be seen by many as over-hyped, because it has failed to move beyond the early adopter crowd. Second Life boasts 13 million “residents,” although only a fraction visit regularly. According to Linden, 414,000 were logged on over the past week

    http://www.adweek.com/aw/content_display/news/agency/e3if5450e441e34c4b3d791bc1f038635f1

    Well, welcome M, lets hope it will be M for Magnificent, and not M for Manky ๐Ÿ˜‰

    My tip as a first task: read the Open Letter from a year ago, and address those issues first.

    http://www.projectopenletter.com/Letter.aspx

    Second Tip: If Windlimp and Havok 4 are still being borky by May 15th, roll them back and lets get some stability back in the house.

    Basically, consolidate what we have before we rush out more bug and bork laden shinies that require buying a new computer.

  131. Doreen Garrigus says:

    Well, congratulations, Mark. Take a deep breath. You are about to undertake a monumental task. People will make a lot of noise at you, no matter what you do, and it might feel like you can’t do anything right. Please don’t get discouraged. That noise they are making—it is a good thing. It means they care what happens to Second Life. They are invested in its future. They want you to succeed. We all do. Welcome.

  132. Steve Steed says:

    Welcome Mark!! ๐Ÿ™‚

  133. Praetor Janus says:

    Be Very Welcomed M. Best Luck

  134. Wynochee LeShelle says:

    Good. Welcome from here (europe) too, “M”. I, personally, hope on three things: comfort, pleasure, taste. May that new head-team hold some and create some new overview about the whole idea. Biz things have two sides. Since products wich are not necessary for the basic life-needs are able to switch minds in two directions, the pursuit of happiness and also the happiness (or stress) of pursuit…, we all are somehow hyperstimulated and stressed by products of any sorts. Even this platform creates this additional. And even when kind of comfort is reached, we see a phenomen: comfort gained, plaeasure lost. The art of biz-acting will be, to increase comfort, but with enough room for pleasure. Thing is, that we actualy pay much for not so much comfort and for pleasure breaking issues, wich has something to do with expierences that we feel somehow like milk-cows and labor-rats wich are paying much, nerves and money, for a thing wich has somehow the idea of being a platform for “emotional design”, but fails often enough on the tech side. Much we can do by ourselfs, to bring some creativity and pleasure into this thing. But should be a joyride on a stable base of comfort (means: less technical issues) and enough room for pleasure/creativity. Also it is able to move people into “deep play”, wich can bring the worst or the best out of people. The worst things we do not need (example: ad-farms and other eye-burning trash, griefing and so on). So, pls make your part, to move the developement in directions of: comfort, pleasure and taste. These 3 main components. This is in result good for the company and for customers. And because we talk about biz: depending on quality is a more reasonable charging welcome. Actualy we see a disproportion between quality and charging. Have all this in mind and feel welcome ๐Ÿ™‚

  135. Leather Chaffe says:

    Looking forward to seeing what you do for us, the in-world Residents, M. Though I wonder if you’re really to be congratulated or pitied as Second Life heads into an economic Depression brought about by Linden Lab’s repeated failures to correct problems with the Second Life platform.

    I’ll say this, “I’ll believe the commitment to greater stability when I actually see it.”

    Good luck, M. You’re gonna need it!

  136. Ann Otoole says:

    Welcome Mr. Kingdon.

    No shortage of opportunities to make a lot of people happy here.

  137. Yrrek says:

    “M”, I would prefer “Q” under the circumstances.

  138. Shyan Graves says:

    Welcome to the grid, M.

    Good luck fo rthe job and a smooth start!

  139. sirhc deSantis says:

    A big happy (lol) community welcome to M Linden – good luck ๐Ÿ™‚

  140. Tiny Mind says:

    Interesting. Will “M” have what it takes, to be of Tiny Mind?

    The world will soon know…

    Tiny.

  141. Dekka Raymaker says:

    welcome to the world that never lets you go!

  142. Tater Todd says:

    Welcome M — Best regards

  143. So they hired somebody with no experience keeping large, complicated networks with tens of thousands of concurrent users up and running? Great, he’ll fit right in.

  144. Uber Stein says:

    Welcome, M, to your new job in Our World! hehe. I wish you good luck and hope that you will find your way through the convoluted miasma that is Second Life. *big hug*

  145. Emily Darrow says:

    So…. Made you CEO huh?
    What did you do to deserve this kind of inhuman punishment Mark. Did you piss off the judge in a case and this was the worst he could sentence you to? *grins*

  146. catherinelinden says:

    hey everyone, thanks for all the good wishes, we’re all really excited about Mark’s energy and experience. Philip is in Europe and will be back next week and at that point, both he and Mark (our new “M”) ) will reach out and talk more broadly about the initiatives they’ll be working on.

  147. elise sands says:

    Have High Hopes that the incessant ADD-INs will stop and the work will FOCUS on stabilizing WHAT WE HAD!!

    We all signed into a better viewr that become MORE cumbersome by the day …were you trying to have the “Vista Effect” of slowing down our faster machines?

    Get the ban lines down,
    put LIVE people who KNOW stuff INWORLD 24/7,
    STOP insulating yourselves from the inworld lives of all these people out here that bring YOU your PAY!!!
    Listen to US, NOT the office cronies!!! and
    hey, have some fun will ya?

    DON’T pull a “Phillip Rosedale” and ignore the stuff past your nose… WE DO COUNT!!!!!!

  148. Gemma Cleanslate says:

    My best wishes to the new CEO and hope for the future for all of us!!
    And my thanks to Philip. If it was not for him we would not be here at all!!!Complaints or not!!!

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