[DONE] Rolling Restart for Patched 1.20 Server Deploy, April 17-19

[Update 2008-04-19 08:30] The rolling restart that will deploy 1.20.1 to the second half of the grid is finished.

[Update 2008-04-18 11:10] The rolling restart to the first half of the grid is complete. Half of the regions are on server version 1.20.1; half are still on the previous server version, 1.20.0. The server deploy will be completed tomorrow on the schedule below.

[Update 2008-04-17 22:30] We have deployed server version 1.20.1 to 1827 regions.

After a few unsuccessful attempts to deploy server version 1.21, we’ve decided to split this into two separate deploys. First, we will deploy a patched version of Server version 1.20. This will include security and performance fixes, including the much-desired reduction memory usage by the physics engine in openspace regions. The plan for this deploy is:

  • Thursday 04/17, starting very soon : deploy the 1.20 patches to about 100 regions. Assuming all is well, deploy the 1.20 patches to about 1500 regions.
  • Friday morning 04/18, 5-9AM: deploy 1.20 patches to half of Second Life
  • Saturday morning 04/18, 5-9AM: deploy 1.20 patches to the rest of Second Life

We are dividing the main deploy into two halves as a result of a variety of constraints. If we do a rolling restart beginning in the morning, we need to stop it well before peak concurrency to avoid overloading the database with additional load provided by the rolling restart. Thus, the Friday morning rolling restart will only cover half the grid so we will have a wide safety margin before the routine load on the database gets too high.

Next week, we will deploy server version 1.21 to the grid. This includes changes in the way regions are assigned to hosts, changes that will allow us to reduce the stress on the central database. More information about the scheduling of that deploy will be posted as it becomes available (probably not until next Monday).

Note: all the versions referenced in this post are server versions, not viewer versions. You will not need to update your Second Life viewer application as a result of this rolling restart.

Update : From Sidewinder at this post, we have a list of the changes in these patches:

Note that items starting with “DEV” were entered internally, and items starting with “SVC” were reported on the public jira.

DEV-13002: Improved physical representation of some thin shapes (As originally reported, this appeared to be a problem with a prim floor becoming phantom after conversion. It turned out to an inaccurate physical representation that left “holes” in the floor in some areas)

SVC-1531: Physical representation of dimpled, hollowed spheres improved

DEV-12725: Camera position is no longer affected by phantom objects or avatars (resolution of this bug removed a cause of rapid shifts in camera position for reasons not obvious from the scene in view)

DEV-12841: Removed a simulator crash mode

DEV-13080: Reduced tendency of avatar’s feet to fold up to waist climbing stairs

SVC-1989: Avatar no longer becomes phantom when sitting

Improved performance of openspace regions

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152 Responses to [DONE] Rolling Restart for Patched 1.20 Server Deploy, April 17-19

  1. Blinders Off says:

    Sounds good. Myself, I can handle a rolling restart if it means patches. Much improvement over the old-days 1/2 day offline to do so. No complaints. 🙂

  2. Shin says:

    Sounds good to me too. It’s what some of us in openspace sims asked for…a special rollout that address’s our problems, without having to wait another week for the .21 stuff to be fixed….so you shouldn’t hear much backtalk from us…..

  3. Thanks for the info! 🙂

  4. U M says:

    Well I suport this ………………good luck! and Thank You

  5. Ann Otoole says:

    I hope this agony results in a success and we can call a halt to any changes for at least a month.

    What transaction manager are you using for L$ transactions to ensure recovery on failure? BEA Tuxedo®? BEA WebLogic®? Surely your not trying to home roll something this critical. And you must be doing something because such a system as SL has a solid commercial transaction manager platform as a critical core requirement.

  6. Great, glad to hear the problems will be fixed. I downloaded the 1.20 but had to go back to 1.19.1 so good luck. I would like to use 1.20. Also thank you for taking care of the openspace reqests also.

  7. PKB Rules says:

    Keep up the fantastic job LL! Second Life is improving all the time and I really appreciate the amount of work you guys do to make it a fun and enjoyable experience for all of us 🙂

    I LOVE SECOND LIFE!!!!!

  8. Sidewinder Linden says:

    @5 Ann:
    “call a halt to any changes for at least a month”

    I have bad news for you… The Havok4 team is, as promised, continuing to work on open bugs, and already has another version on deck that resolves twelve or thirteen *more* physics-related issues (not sure if they’ll all pass QA testing, so the exact number may float a little by the time we deploy it). We have every intent of releasing these changes as soon as we can, to resolve as many open issues as we can, which will hopefully be next week 😉

    Best regards,

    Sidewinder

  9. Sidewinder Linden says:

    26 Casandra: This is a server-side update. The simulators run at the Linden Lab data centers and are not the same part of the system as the viewer software that you download to your computer. I do understand that this can be somewhat confusing since the version numbers are often pretty similar on the simulator (server) and viewer (desktop or notebook computer) side of the system. /Sidewinder

  10. Lee Marvin says:

    “SVC-1989: Avatar no longer becomes phantom when sitting”

    That sounds really, really bad. Maybe I’m misunderstanding how this worked, but could that not destroy the functionality of sitting as a poor man’s shield?

  11. Phoenix Haight says:

    Does this upgrade have anything to do with my inability to teleport to certain places, and my group list showing as ‘none’ yet the rolls for my groups, still in my profile, show both me as a member and the option to join?

  12. Michel says:

    Question:

    Are you EVER going to solve the “groups not loaded = failed teleports” issue?

    75% of my teleports and SIM-crossing end in me being booted, and that’s in a good day! The situation has gone to a stage where I dread (yes! DREAD!) teleporting or SIM-crossing…

    It is tiresome to keep on trying and being booted over and over again for at least half and hour (if I’m lucky) so for me to just be able to teleport somewhere to chat with friends… What’s the use of a community if you’re being held HOSTAGE in a single SIM???

  13. Ric Mollor says:

    The rumor on the virtual street is that Anonymous is now targeting the asset servers through some sort of inworld scripting exploit.

    Anyone in the know care to offer a comment or clarification on this? It is possible? Probable? Could the Second Life experience be worse then it is already?

    There has to be some excuse for the daily asset server problems. Surely Linden Labs hasn’t made such a mess of things without outside help.

  14. Michel says:

    BTW, just wondering, is it possible to send people back home or to where they were INSTEAD of kicking them out when a failed teleport occurs? I’m really annoyed by the whole “failed teleport – clicking close – restarting SL – wait for all to load” thing…

    And sometimes I get this message telling me I can’t go where I’m trying to login and that I should teleport home… The irony is that it ALWAYS happens when I trying to login straight to my Home… !!!!

    Ò.ô

  15. Prospero Linden says:

    @13 Ric : I haven’t heard that rumor. To my knowledge, there is no targeting of the asset server nor any asset server scripting exploits. (I will add the caveat that I don’t know everything that’s going on at the Lab; there are too many Lindens for any one of us to know that right now.) There _is_ a scripting exploit that can crash sims that is being addressed by the 1.20.1 server being rolled out right now.

    The daily problems we have aren’t asset server problem so much as central database problems. When the central database is having issues, everything else will tend to struggle along behind it. As I’ve mentioned above and elsewhere, we have a number of things i progress to alleviate load on the central database. One of the biggest sources of gratuitous load right now is our spare machines asking the database over and over again for regions to run. Even though they do this only every few minutes, it adds up. The server version 1.21 includes a new way of assigning hosts to regions that will eliminate this load to the database. Meanwhile, we have new and beefier database hardware being shipped to us, which will buy us some more time. Longer term, the architecture that you can learn about in the AWG office hours hosted by Zero Linden (pieces and early forms of which are already going in to the production grid) will further reduce our dependence on a single central database.

  16. Prospero Linden says:

    Michael : which client are you using? The vast majority of failed teleports I’ve seen involve me being stuck back at where I’ve started. Sometimes it fails partway through and as things are right now you get kicked out, but that’s the exception rather than the rule in my experience.

  17. PKB Rules says:

    @13

    Its highly probably Ric, there are alot of jealous people out there and because they feel so small that they are not able to make something out of their lives, they feel that they have to ruin everyone elses lives to make themselves feel a bit more in control. There are people who fail and pick themselves up from the dirt, and there are those who fail and keep falling with everything they do… those are the real losers in life.

  18. Tasrill Sieyes says:

    If it was any /b/ tard or other such group they wouldn’t be quiet about it. And also simply put this has been building for a long time. I’lll post the list of the last few months that Guru Dreamscape first posted.

    Second Life In-World Service Issues
    Thursday, April 17th, 2008 at 9:31 AM by: rheyalinden

    [Resolved] In-world Issues
    Wednesday, April 16th, 2008 at 7:50 PM by: rikalinden

    [Completed] Services and Logins will be down for ~30 minutes
    Tuesday, April 15th, 2008 at 11:49 AM by: Kate Linden

    [Resolved] Temporary interruption of services
    Monday, April 14th, 2008 at 5:03 PM by: Kate Linden

    [RESOLVED] Database struggles, interruption of several inworld services
    Sunday, April 13th, 2008 at 8:20 AM by: Lotte Linden

    [RESOLVED] More Database Unpleasantness
    Friday, April 11th, 2008 at 11:43 PM by: Twilight Linden

    [RESOLVED] Failed Teleports and Region Crossings
    Friday, April 11th, 2008 at 11:17 PM by: Twilight Linden

    [BUMPED] Object to object emails failing in-world
    Friday, April 11th, 2008 at 6:54 PM by: Matthew Linden

    [CLOSED] Re-enabling Services
    Friday, April 11th, 2008 at 3:04 PM by: Teeple Linden

    [CLOSED] Login issues and some In World Features not available.
    Friday, April 11th, 2008 at 7:14 AM by: Chiyo Linden

    [RESOLVED] Two Gremlins Bite the Dust
    Thursday, April 10th, 2008 at 11:00 PM by: Teeple Linden

    [RESOLVED] ~700 Regions Offline
    Thursday, April 10th, 2008 at 11:43 AM by: Twilight Linden

    RESOLVED – Upgrading Central Database System Wednesday, April 9th 7:00 a.m. – 8:00 a.m.
    Wednesday, April 9th, 2008 at 7:00 AM by: Kate Linden
    **This didn’t seem to help much**

    [RESOLVED] Regions Down
    Tuesday, April 8th, 2008 at 7:41 AM by: sejonglinden

    [Resolved] Grey Profiles Reported
    Monday, April 7th, 2008 at 5:21 PM by: Kate Linden

    [RESOLVED] Logins & Transactions Working Intermittently/Peak Hours Info
    Monday, April 7th, 2008 at 2:44 PM by: Kate Linden

    (Completed) Profile and Group Services Temporarily Unavailable
    Monday, April 7th, 2008 at 1:05 PM by: Teeple Linden

    [Completed] Profile and Group Temporary Changes 1:00 PM PST
    Sunday, April 6th, 2008 at 9:40 AM by: Kate Linden

    [RESOLVED] Intermittent inventory and login issues
    Sunday, April 6th, 2008 at 3:40 AM by: Lotte Linden

    [RESOLVED] Intermittent Region Issues
    Sunday, April 6th, 2008 at 12:06 AM by: Elle Linden

    [RESOLVED] Second Life is currently down – logins are disabled
    Saturday, April 5th, 2008 at 12:55 PM by: Teeple Linden

    [MERGED] Various Inworld Issues
    Saturday, April 5th, 2008 at 5:25 AM by: sejonglinden

    Logins Disabled until Further Notice
    Friday, April 4th, 2008 at 10:22 PM by: Teeple Linden

    [UPDATED] Various Inworld Issues
    Friday, April 4th, 2008 at 7:33 PM by: sejonglinden

    [Resolved] Various Issues
    Wednesday, April 2nd, 2008 at 12:03 PM by: Joppa Linden

    [Resolved] Various Inworld Issues
    Tuesday, April 1st, 2008 at 12:05 PM by: rikalinden

    [ALL-CLEAR] Second Life Phone Support Issues
    Tuesday, April 1st, 2008 at 10:51 AM by: rikalinden

    [Resolved] Second Life In-World Service Issues
    Monday, March 31st, 2008 at 2:33 PM by: rheyalinden

    [Resolved] Live Chat Temporarily Unavailable
    Monday, March 31st, 2008 at 1:32 PM by: rheyalinden

    [Resolved] In World Services Down/Website and Support
    Sunday, March 30th, 2008 at 2:05 PM by: Kate Linden

    [All Clear] Transactions Timing Out
    Sunday, March 30th, 2008 at 9:39 AM by: Kate Linden

    [Resolved] Support Phone Lines Unavailable
    Sunday, March 30th, 2008 at 9:23 AM by: Kate Linden

    [RESOLVED] Inworld Money Transactions Problematic at the Moment
    Saturday, March 29th, 2008 at 2:30 PM by: Chiyo Linden

    [RESOLVED] Asset Server Issues
    Friday, March 28th, 2008 at 3:45 PM by: Elle Linden

    [All Clear] Inworld Issue Affecting Transactions
    Thursday, March 27th, 2008 at 1:13 PM by: Twilight Linden

    [ALL CLEAR] In World Service Disruptions Under Investigation
    Tuesday, March 25th, 2008 at 11:37 AM by: Teeple Linden

    [RESOLVED] Disruption in inworld services
    Monday, March 24th, 2008 at 9:30 AM by: Lotte Linden

    [RESOLVED] Loading Issues
    Saturday, March 22nd, 2008 at 12:16 PM by: Joppa Linden

    Some Regions Currently Unavailable
    Saturday, March 22nd, 2008 at 5:37 AM by: Chiyo Linden

    [RESOLVED] Multiple Known Issues
    Friday, March 21st, 2008 at 12:49 PM by: Joppa Linden

    Region Data Corruption / Loss Problem
    Wednesday, March 19th, 2008 at 5:49 PM by: Kate Linden

    I see gray people… and they walk around like they don’t know they are gray.
    Wednesday, March 19th, 2008 at 3:00 PM by: Chiyo Linden

    [RESOLVED] – Some Regions Not Reachable
    Wednesday, March 19th, 2008 at 12:27 AM by: Matthew Linden

    [Resolved]Unable to Login
    Tuesday, March 18th, 2008 at 4:28 PM by: Kate Linden

    [STABILIZED] Reports of Stale Transactions
    Monday, March 17th, 2008 at 7:22 PM by: Kate Linden

    [Resolved] Inworld Services Interrupted
    Monday, March 17th, 2008 at 2:30 PM by: Kate Linden

    [Resolved] Login problems
    Monday, March 17th, 2008 at 7:05 AM by: Chiyo Linden

    [Resolved] Interrupted In World Services
    Thursday, March 13th, 2008 at 4:14 PM by: Kate Linden

    [RESOLVED] Account Detail Reports Lagging by Roughly Five Hours
    Monday, March 10th, 2008 at 10:13 AM by: Teeple Linden

    [RESOLVED] A number of regions currently unreachable
    Monday, March 10th, 2008 at 7:00 AM by: Matthew Linden

    [RESOLVED] Events page not allowing residents to add new events
    Monday, March 10th, 2008 at 2:49 AM by: Matthew Linden

    [Resolved] In world services interrupted
    Sunday, March 9th, 2008 at 11:44 AM by: Kate Linden

    [Resolved] Service Interruptions -L$ Transactions
    Sunday, March 2nd, 2008 at 3:30 PM by: rikalinden

    [Resolved] Support portal unavailable
    Saturday, March 1st, 2008 at 3:47 PM by: Kate Linden

    [RESOLVED] Database issues – Transaction Histories not available.
    Friday, February 29th, 2008 at 10:52 AM by: Joppa Linden

    [Resolved] Billing Issues
    Thursday, February 28th, 2008 at 8:41 AM by: Data Linden

    [Resolved] In-world issues being addressed.
    Wednesday, February 27th, 2008 at 3:22 PM by: Joppa Linden

    [Resolved] Region Data Corruption / Loss Problem
    Saturday, February 23rd, 2008 at 2:10 PM by: Lotte Linden

    [ALL CLEAR] Rollback on Multiple Regions at 7pm PST Tonight
    Wednesday, February 20th, 2008 at 8:40 PM by: Teeple Linden

    [Resolved] Network Issues Affecting ~450 regions
    Wednesday, February 20th, 2008 at 6:59 PM by: Joppa Linden

    [Resolved] General network related issues
    Monday, February 18th, 2008 at 5:36 PM by: Kate Linden

    [RESOLVED] Inworld Services slowdown
    Monday, February 18th, 2008 at 1:28 PM by: Lotte Linden

    [RESOLVED] More DNS Woes
    Tuesday, February 12th, 2008 at 5:05 PM by: Teeple Linden

    [Resolved] Support Unavailable
    Tuesday, February 12th, 2008 at 4:15 PM by: Kate Linden

    Intermittent Issues with In World Voice
    Tuesday, February 12th, 2008 at 3:09 PM by: Teeple Linden

    [CLEARED] Some Residents Experiencing DNS Failures on Login
    Tuesday, February 12th, 2008 at 10:31 AM by: Teeple Linden

    [Resolved] Logins Unavailable/TP
    Sunday, February 10th, 2008 at 2:00 PM by: Kate Linden

    [RESOLVED] Intermittent issues within Second Life and our website
    Saturday, February 9th, 2008 at 10:35 PM by: Frontier Linden

    [Resolved] Support Portal Outage
    Saturday, February 9th, 2008 at 5:27 PM by: Elle Linden

    [Resolved] Logins Unavailable
    Thursday, February 7th, 2008 at 5:06 PM by: Kate Linden

    [RESOLVED] More Intermittent Website Problems
    Thursday, February 7th, 2008 at 1:51 PM by: Teeple Linden

    [Resolved] Inventory Issues : Top Level folders from Library
    Wednesday, February 6th, 2008 at 2:41 PM by: Joppa Linden

    [RESOLVED] Stipends and group payouts late
    Tuesday, February 5th, 2008 at 10:29 AM by: Lotte Linden

    Region Data Corruption / Loss Problem Resolved
    Monday, February 4th, 2008 at 10:19 AM by: Hamilton Linden

    [RESOLVED] Land search and land sales not up to date – Rolling restart in progress.
    Friday, February 1st, 2008 at 6:30 PM by: Matthew Linden

    Map Search or Image May Not Be Available
    Thursday, January 31st, 2008 at 10:40 PM by: Kate Linden

    [Resolved] Inventory Database Unavailable For Some Residents
    Thursday, January 31st, 2008 at 4:39 PM by: Kate Linden

    Viewing Friends Online on Website Temporarily Disabled
    Wednesday, January 30th, 2008 at 8:09 AM by: rheyalinden

    [RESOLVED] Support Portal Unavailable
    Tuesday, January 29th, 2008 at 9:04 PM by: Kate Linden

    [RESOLVED] Intermittent website failures
    Sunday, January 27th, 2008 at 6:29 AM by: Lotte Linden

    [RESOLVED] Difficulties logging in to Second Life and connecting to secondlife.com
    Thursday, January 24th, 2008 at 2:54 AM by: Matthew Linden

    [Resolved] Logins
    Tuesday, January 8th, 2008 at 6:25 PM by: Kate Linden

    This is all from Linden Lab and we can’t put the blaim on someone else

  19. Netsah Kurosawa says:

    But what about fixing the ||TargetOmega script ???

  20. Locke Traveler says:

    As far as I’m aware, there is no large-scale /i/nvasion from /b/ or the Anonymous collective. As always, there may be small groups from /b/ performing unofficial raids and assaults against the grid through whatever vector they find. However, insofar as the /b/ name applies, they’re just griefers. Could just as easily be Goons or any other web-savvy group or individual.

    In unrelated news… LL, keep up the good work, keep those patches rolling… and once your two major projects (havok4/mono) are at a stable level, dedicate a project entirely to the central database. I know it’s boring, I’m a CS major who hopes to join you someday, but that thing is the cornerstone of your problems right now, with the asset server not far behind it. Don’t let newer projects (like Dazzle) get in the way of fixing your core functionality.

    Prospero, Sidewinder, and all other ‘commenting’ Lindens, keep up the feedback – it’s what we need right now, as people and not just users.

  21. Sidewinder Linden says:

    @19 Netsah: We have what we believe is a fix for most of the llTargetOmega issues in test now. The Havok4 physics team has a build with over a dozen fixes in it that is in the test process, and we hope to have that deployed next week.

    The difficulty of reproducing that problem on demand makes it so that we cannot be sure it will fix all cases, but we believe it should make a significant improvement, and based on the results we will see if there are other cases we need to work on.

    /Sidewinder

  22. sophia Yates says:

    bought lindens but didnt get them..its on my account but didnt recieve them. If I see the bank transactions tommorrow in RL and dont have them in my sl account tommorrow then thats a red flag I hope that isnt another blooper and at one point i couldnt report so if you can report what do you do? Serious…..
    thansk you :((

  23. cosa nostra says:

    Sidewinder or Prospero, can you REACT on point 18 ? or is this to factual for LINDENLABS ?

    cosa

  24. Amaterasu Cinquetti says:

    Will this address the bug that appeared a few weeks back where for unknown (to me anyway) reasons, an open platform skybox seems to shift position every 30 seconds or so making an avatar move (while standing) to compensate?

  25. Darien Caldwell says:

    so is 85162 this new version?

  26. What version number is the new server update?

  27. Zena Juran says:

    So it is going to be “weeks” before the grid is “possibly” stabilized?

  28. Reggie Eames says:

    Will all these new improvements fix the disappearing skirt bug? I’m sure merchants have been loosing money over this since those of us who wear skirts no longer dare to purchase them. I know Pastrami Linden said it was due to “package” loss and we should be on a high end wi-fi connection or broadband connection. I have a pc and am on the highest end broadband connection that can be bought and I still have disappearing skirts! Please do not say the issue is closed because I know I am not the only one out here with this problem. Yes a jira was filed. It was “closed” without being assigned!

  29. Cat Cotton says:

    “DEV-13002: Improved physical representation of some thin shapes (As originally reported, this appeared to be a problem with a prim floor becoming phantom after conversion. It turned out to an inaccurate physical representation that left “holes” in the floor in some areas)

    SVC-1531: Physical representation of dimpled, hollowed spheres improved

    DEV-12725: Camera position is no longer affected by phantom objects or avatars (resolution of this bug removed a cause of rapid shifts in camera position for reasons not obvious from the scene in view)

    DEV-12841: Removed a simulator crash mode

    DEV-13080: Reduced tendency of avatar’s feet to fold up to waist climbing stairs

    SVC-1989: Avatar no longer becomes phantom when sitting

    Improved performance of openspace regions”

    Glad to hear it.

  30. Mau Fratica says:

    OFFTOPIC:

    Second Life Viewer (updated) never shows the login/info screen but keeps using the CPU at 40-80% forever.

    I cannot login into the forum because the “Resident login” page doesn’t show up (“connection failed”).

    Even SLeek can not log in: “The request was aborted: The request was cancelled”

  31. Bato Brendel says:

    RE:#25 Well the sims were 1.20.0.83892 so if you are seeing 1.20.85162 then I would surmise that is the new version number thanks for posting it as well as I couldnt find atm a updated one.

  32. Dana Vanmoer says:

    I seem to have problems with voice in the 1.20 I don’t even have the option to activate it, it says Voice chat not available.
    Every log in means I have reset all prefs they do not save. Even just where to save chat logs has to be reset.
    Crash rates for me are very high also and I quite often end up with the viewer locked on my screen forcing a restart on my PC.
    So I wish you luck with the patches because if it doesn’t help these issues I shall have to go back to the regular veiwer.

    CPU: Intel Pentium 4 (Unknown model) (2994 MHz)
    Memory: 2046 MB
    OS Version: Microsoft Windows Vista (Build 6000)
    Graphics Card Vendor: NVIDIA Corporation
    Graphics Card: GeForce 7900 GS/PCI/SSE2
    OpenGL Version: 2.1.1

  33. Raven Primeau says:

    I know this is a good thing and we should all be weloming and thankful.

    But, right at the start of the weekend! I hope and pray it doesnt spell a weekend of strife and chaos ahead, thats becoming far to much the norm. I know you guys are working so hard to fix and maintain SL for us but I’m also sure you can understand and sympathise why so many *myself included winge moan and get the voodoo dolls out at times.

    Here’s to hoping that it all runs smooth and those lucky openspace peeps get their wishes, I just wish 4gig of ram were enough to sate SLs hunger and my skirt would stop vanishing, and alpha textures worked and and and and so forth.

    X R

  34. Atom Hykova says:

    It’s about a month SL is going very bad. Ok SL is a very complex and innovative platform but I think Linden Lab need to start to understand SL is not a game. We put money on it (personally I have invested about 4000 US$ in the last 2 months). So it’s clear Linden Labs is selling us “professional services” but in which way?
    Professional services have “services level agreements”, redundant connectivity (remember the last week end SL offline for a day?”, staging servers and so on.
    I’m wondering why I’m paying for fees and advertises for every minutes of the day when SL is working no good.
    Linden Lab takes care of their money so much but what about our transactions failed and the hours offline. What about my trouble tickets opened 10 days ago still without any answers?
    Now we will have at least another bad 10 days in-world and we all just know they won’t be the last. This is not the way to run this business.

  35. Someone who knows says:

    It’s over. Everyone cash out and let’s move on.

  36. carmichael says:

    I have suffered certain expensive objects,vehicles (apolon motors helicopters/planes have reportedly grid wide stop having abilities to fly up in certain sims and before all that his vehicles were top of the line so its not his fault,and autoretun results in object loss instead of back to the lost and found folder)in sl to stop working due to changes in sl so that would be the only compaint i would have but if it means all this leads to a better and better experience using the viewer etc etc,then you guys have my support
    I’m pretty excited to see in like 2 years from now or so where sl will be…i hope it will be spectacular!:)

  37. Thank you for pushing out this version with the open space performance problem fixed 🙂

  38. PKB Rules says:

    I think they are doing the best job they can and I believe that within a couple of years SL will be the most realistic and amazing virtual world that you have ever seen, it will go down in history as one of the major transformations in the evolution of mankind and our culture. Everyone will be on Second Life in the future – It will be THE virtual 3-D interactive platform.

    We should continue to support Linden Labs through the hard times and cheer them on to keep up their great work! Lets not forget how ground breaking SL is and don’t let these small obstacles in their progress undermine how big an undertaking this is.

    *stands up and raises a glass to Linden Labs*

  39. aSwede says:

    @23 cosa nostra

    What kind of reply do you expect? To sum up the headings and point at problems that are very obvious, to all, isn’t doing anything interesting.

    Prospero has, several times, talked about the problems and solutions, even in this thread, so, to me, they have already reacted.

    With an as active userbase as the one in SL, problems won’t go by unnoticed. And to me it seems obvious that LL employees read the blogs and react to them in ways that they can.

    Even if I’m just guessing a little, I’d say it’s not too unlikely that the LL employees have gotten strict instructions regarding what to write and how to write it, making the comments into what they are.

    To get a little on topic, I can only say that I’m looking forward to the upgrade and the future deployment of the new database architecture. I’ve done some work regarding database concurrency myself, and it’s easy to run into problems with a much smaller load than the one in SL if the design isn’t close to optimal for the application.

  40. sm thibaud says:

    Will Siggy Romulus’ Swimmer ever be fixed? I always felt if filled an unexplicable void in the default avatar behavior, and I still find it very hard to believe that AVs can wink (and wank) but, once in the water, they behave like boiled potatoes.

  41. william Fish says:

    thanks for the in world warning… what hapened to that? Just logged me right off saying sim going down.

  42. Bato Brendel says:

    RE: #32 Dan this is a server update not a client side viewer update. Your references about you having client problems and guessing you are using the RC since you said “I shall have to go back to the regular veiwer.” Is not what this notice was about this has to do with the sim server code update not what you download and install on the user end. and quote…

    Sidewinder Linden Post #9: This is a server-side update. The simulators run at the Linden Lab data centers and are not the same part of the system as the viewer software that you download to your computer. I do understand that this can be somewhat confusing since the version numbers are often pretty similar on the simulator (server) and viewer (desktop or notebook computer) side of the system. /Sidewinder

  43. linux23dragon says:

    mmmmmmmm

    I’m having really bad issues now (with the sever side) and I’m using the
    ./secondlife –channel “skipRC1” command to run SL as well.

  44. Chupacabra Decosta says:

    Hi there, since i install Second Life 1.20.1 (84760) Apr 15 2008 12:13:49 (Second Life Release Candidate), my sl crash using antialising, crash so badly after i login i have a imidiate crash, till i turn anti… off.
    Here is my machine all drivers up to date!
    CPU: Intel Core 2(quad) Series Processor (2400 MHz)
    Memory: 3583 MB
    OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
    Graphics Card Vendor: NVIDIA Corporation
    Graphics Card: GeForce 9600 GT/PCI/SSE2
    OpenGL Version: 2.1.2
    Don´t know if its a client issue or something you can fix in server updates! Keep up the good job Lindens!
    To all , Have a nice day.

  45. Raven Primeau says:

    Oh BTW on the skirt issue, I have found that the old rebake *ctl+alt+R* seems to work if you persist at it, or swapping skirts back and forth, though they can just suddenly vanish anytime ut seems,

    Well on my screen its sorted this way, I just have to wear grannies old bloomers under just incase though.

    Oh and I appreciate the fact Linden Labs have left comments open on some of the more frustrating blogs too, whether accidental or not , it’s better to whinge and spit vitriol where it should be directed and not at poor old Torley.

    *thinks I must be unwell, 2 posts and no whinging* heads off to the med cabinet!

  46. bobbyb30 zohari says:

    Avatar phantom on sit is not a glitch?!

  47. U M says:

    @ 46 well thats been happening for a few weeks now……….

  48. I really hope object rotation (llTargetOmega) gets fixed soon. I’m glad to hear the Havok4 team is working on it.

    I have noticed that early adopters of havok4 are not having any rotation issues. Just the rest of us. And I mean all of us. If the team is having trouble reproducing the bugs, just go to any sim that did not participate in early tests of havok4 and rez anything that uses llTargetOmega and it will not spin in *any* of the available viewers.

    This kinda thing makes it very frustrating for content creators as all our customers hound us (understandably,) at the same time trying to find out why their products are not working. Plus it kills sales for our stuff while the issue continues.

    I appreciate the work LL does very much and am not whining, but I wish this particular issue was addressed more clearly in a blog post so I have a place to refer my disgruntled customers.

    Also real quick, apparently we have two 04/18’s this month. (I tease because I love I swear.)

    # Friday morning 04/18, 5-9AM: deploy 1.20 patches to half of Second Life
    # Saturday morning 04/18, 5-9AM: deploy 1.20 patches to the rest of Second Life

  49. Prospero Linden says:

    Sidewinder or Prospero, can you REACT on point 18 ? or is this to factual for LINDENLABS ?

    It is just factual; what reaction do you want? Yes, we know that we’ve had repeated problems with service interruptions in the last several weeks. We are no more happy about this than anybody else. This is why we have various projects in progress to reduce load on the central database, which is the source of most of the problems listed. (Some of the problems listed are from other things, including external causes such as network issues.)

    Also, just a note: it’s “Linden Lab”. (No s on the Lab.)

  50. Prospero Linden says:

    Re; two 04/18’s… that’s just wishful thinking. Time flies too fast. I can’t keep up. I suppose I should update the blog post above to reflect reality. …sigh…

  51. Sean Heying says:

    @ 48 “I have noticed that early adopters of havok4 are not having any rotation issues. Just the rest of us.”

    That’s weird you know, because my pillow talk raft, which is a multiprim linked object with an llTargetOmega spins nicely in my early adopter region, but looking in the pillowtalk sim and a few others too that were not early adopters I see theirs are stationary.

    Anecdotal, but interesting.

  52. @51 I was just basing my assumption that early adopters weren’t having the rotation issue on the fact that two of my friend’s sims that were part of that program are not having rotation issues. I obviously have not checked all of the early adopters.

    I do remember though that there was an issue when the early adopter regions first got havok4 that things were not rotating. Until LL found and installed a fix. Feels like whatever research that was done then got lost and was not implemented before the rest of us got the new physics engine.

    Regardless, I’m sure it’ll be fixed soon and until then I can refer my customers to the JIRA report on this issue for more information and to Vote/Watch that topic: https://jira.secondlife.com/browse/SVC-1910

  53. Ellla says:

    #11 & #12 teleports failing https://jira.secondlife.com/browse/VWR-6265 Marked as critical and assigned.

    #11 groups not loading https://jira.secondlife.com/browse/VWR-2633 also critical and assigned

    #32 preferences not saving https://jira.secondlife.com/browse/VWR-6265 Fix pending

    #32 voice not able to be enabled https://jira.secondlife.com/browse/VWR-6286 Workaround

    #44 RC crashes https://jira.secondlife.com/browse/VWR-6343 Marked as a showstopper. This happens to me too, so I just go back to the Official Viewer, but, last night, I did find some updated drivers for my Nvidia 8600 so I am going to try again today. I will also post on JIRA 🙂

    I hope that all the people who are having these problems have or will vote for them on JIRA, adding details about their system, if relevant. Please, we all know that if something affects alot of people then it’s likely to be a bug and not a problem with our personal computer setup.

  54. Bato Brendel says:

    Prospero can you clarify what the server version should be as I read the blog again its saying 1.20.1 ???

    Quote: We have deployed server version 1.20.1 to 1827 regions.

    I thought we are staying at 1.20.x.x till the 2nd half of the splitted patch. Im seeing 1.20.1.85162 over at the mature sandbox. According to the next line we are going to be a patched 1.20 still so even though its 8am and 39 hours later without sleep 8) its even confusing me.

  55. Vic Beresford says:

    Voice still doesn’ work.

  56. Trin Bailey says:

    My Voice doesn’ work either…

  57. Lindal Kidd says:

    @Sidewinder and Prospero: Thanks for continuing to work the Havok 4 issues. I hope one of the fixes will address the “sinking while hovering” bug. Also, my teleports have been MUCH improved (no crashes, and no delayed tps) by using Nicholaz Beresford’s ED-e viewer patch. The WindLight team should look into this one!

  58. Lonny Miasma says:

    Well,

    I don’t like this attitude at all of LindenLabs. If you want to change something then notify in advance, and then keep your schedule.

    Somehow its impossible to predict anything anymore inworld. I am leading a club, and its somehow not possible to do anymore events, when anything changes alltime and alltime accidently. installing new software – it doesnt work – back to the old, then a new patch, then rolling restart again, no predictions about which of 1400 sims would be affected and so on…..

    The last two weeks already is a major backlash in inworld economy. At least what i heard from many others.

    Can’t you act at all like a normal company? Reliabilty, stability and predictability should be the first thing. Not the last.

    I am sorry for the inconvinience …..

  59. Gumby Roffo says:

    improvements look good ( fixes) I look forward to being able to login again soon. God speed team. Woot ZIm looking for happier SL days ( well perhaps not this weekend)

  60. Prospero Linden says:

    @53 : the version we’ve been trying to roll out is 1.21.0. *This* version, with the patches, is 1.20.1. The previous version is 1.20.0.

    It’s a bit confusing with all the 0’s and 1’s….

  61. Detox Watanabe says:

    @18: weekends usually mean highest load and thus highest chance of something being borked. take out the weekends, what stays isnt really enough data to say something reliable, other than problems seem to occur on a somewhat repeating pattern xD

  62. Mook says:

    cannot believe its going ahead, things are rezzing so slow for me and a friend right now

  63. Kimo Junot says:

    Sidewinder….If you want some really good examples of what the llTargetOmega scripts are up to just go to anyone of my stores in world.. I have tons of examples in them showing all different levels of what is going on..some work..some only work when you walk right up on them..some work when you re-rezz the objects and some just flat out wont work at all no matter what you do reset the scripts..re rezz etc…

  64. Those having voice problems in the Release Candidate see VWR-6286 for a possible fix (and vote 🙂

  65. Gerald Wylie says:

    I too believe that this could be a huge achievement, but during this painful learning curve which we share with the Lindens, it is costing us money in down time, but making them money because there is no compensation system … and we are talking megabucks here from what I understand.

    So come on, how about a really nice gesture Lindens, give us back a percentage of our tier based on the downtime we have experienced.

    Yes it would cost you, but think of the goodwill it would generate …

    and, yes, I have applied for a PR job with you! LOL

  66. Netsah Kurosawa says:

    @21
    Thanks for the answer.
    Because you see, like other friends of me inworld, I could see the ||TargetOmega working again on SL 1.19RC, after not seeing it working for months, and now it doesn’t work anymore again for me with the normal viewer 1.19.4 and also not working on 1.20RC…
    Thanks for your great work !!!

  67. Jacomo Beltran says:

    yay.. i think this is my first on topic post.. before and after the rolling restart, i get:

    [7:17] Can’t reposition — permission denied

    when i try to move my own (sculpted) prims and they snap back in their old postion! WTF *rubs eyes*

    i hope this is know, adressed and fixes asap,

    greetings, jaco

  68. Jacomo Beltran says:

    omg.. and sorry for spelling ^^

  69. Sidewinder Linden says:

    @62 Kimo: Thanks, but at the moment we do not need any more examples of llTargetOmega issues. We have a fix being tested internally, as mentioned before, and are working to get that deployed as soon as possible. Although various infrastructure issues held up this release, we have another build ready to go as soon as it passes testing. /Sidewinder

  70. Cube Republic says:

    Hey some of the fixes listed seem excellent. The folding leg-stairs thing sounds good, I’ve seen this happen a lot, its no biggy, just a question of aesthetics. The phantom floor, I’ve seen happen a lot

    @ Prospero, thanks for the sterling service, and taking the time out to reply to comments on the message board as well as upgrading the server patch (you must be busy)! Looking forward to the new kit arriving…..any chance of some nerdy equipment photos?

    Also I may be off topic, but could you confirm what the higher build height actually means to us ressys? My build tools still only reach 768m on the Z, will it eventually go up to 4096?

  71. Mystiphi Giha says:

    Some people can log in , some can’t. I can accept a TP but I cannot TP myself to any location since yesterday and I have latest client. I keep getting.. try again later… 24hrs later, no change.

    I run a business and yes, I have noticed business has been affected in all malls i rent from and at my main location.

  72. Tan260 Talon says:

    llMoveToTarget have the same issue that llTargetOmega, the 2 codes stop to work at the same time.

  73. Prospero Linden says:

    Re: the higher building limit, I think it will be 4096, yes, but it will also require a client upgrade so that it’s supported on both ends. I’m not sure when that change is slated to go into the client.

  74. Komafish says:

    Wow. Sidewinder , this looks like you’re not merely talking to us, but actually talking WITH us 🙂 WTG in getting back our confidence in u guys. Same goes for having comments open on the ‘trouble’ posts lately. There’s been venting in the comnents but no bash tirade broken pose as might have been expected. We are in this together and by communicating and connecting we wil soon have this rocky road behind us.

  75. Shin says:

    OMG!! I just logged on to the sim I spend most time in (Achilles Island), looked to see that we had recieved the update (1.20.1.85162), and….the problem is still there!!! Just as bad, if not worse, than before. Yes, this is an openspace sim.

    You can imagine how disappointed I am, after waiting 2 weeks for this deploy, and telling all my friends to just be patient and wait for the patch, the problem had been fixed, to logon and find out it hasn’t been fixed, or even, it seems, mitigated. So amazingly disappointed.

  76. Hewitt Huet says:

    Well, if anything, someone’s doing *something* to al least try to fic stuff :/

    Prospero and Sidewinder, it ain’t fun to be you guys, thanks for at least RESPONDING to these posts. Viz. yesterday’s debacle when there wer 150 posts and no replies….. and keep at it, I have seen the othere virtual worlds and SL is unique. Hope it sticks around…

  77. Sidewinder Linden says:

    @74 Shin: What problem are you talking about? Is the resolution listed above? I can’t tell what problem to address, because you have said nothing specific. /Sidewinder

  78. Aquarius Paravane says:

    @72 Prospero – the increased build limit is already working in the latest RC client 1.20.

  79. Prospero Linden says:

    Shih — I just checked the simulator node where your island is running. The memory use of all the processes *is* lower, and the machine is not thrashing due to being low on memory as openspace machines have been for the last two weeks. So, it’s not exactly the same problem. However, I do see that several of the regions on that machine do have a lower-than-expected frames per second.

    I’ll pass this on to Sidewinder and the rest of the Havok4 team. (It’s possible this is not a Havok4 issue too, but since they’ve already been chasing this it’s a good place to start.)

  80. Cube Republic says:

    I’ve noticed a slower rendering on spheres going round

  81. Jacomo Beltran says:

    update: it actually happens while trying to put the sime over a parcel-border, i have not found this mentioned on jira.. but i’m really not firm with jira, and i don’t want to mess things up unnecessarily.

    Can’t reposition — permission denied

    on trying to move a sculpted prim over a parcel-border, before and after the update today, if someone wants to check this.

  82. Zlad Voom says:

    just tried the new update 😦

    -Boats still not float
    -it you stand up it kick you still in a corner of the sim

  83. Mech Gears says:

    prim over a parcel border, Hmm sure you have object entrie rights in the parcel your trying to move the prim into?

  84. Enzo Jungsten says:

    I’m no great ‘techy’ and while using SL FOR 5 months I have been tempted to leave. I understand how complex the demands of the resident population must be, especially when taking into account the vast variations in IT skills and comprehension that must exist. These variables are interfacing the SL software second by second 24 hrs a day. As someone overjoyed when I first ran a dot matrix printer on a 4Mb Ram IBM Pc (way back when!) its hard to believe SL works at all! I share the excitement about the future and SL … so can’t envisage putting it down!

  85. Shin says:

    Thank you. A more detailed description has been posted in the JIRA for SVC-2005. The lag behavior looks exactly the same to me viewing the stats window as it has done for the last couple of weeks. If the server is running without the threshing, then maybe that was not all of my problem. Just similar enough to be covering it up. Any of you are quite welcome to drop in and take a look yourselves at what this means to, pardon the term…., gameplay.

  86. Jacomo Beltran says:

    @#82 yes, i am sure. the problem persisted the rolling restart and persists a relog with/without having the full rights enabled (right group activated).

  87. Mech Gears says:

    @85, ok thats just wierd, I cant seem to reproduce this though Hmm

  88. Sidewinder Linden says:

    @74 Shin: I just spent fifteen minutes on Achilles Island, and the simulator was running 90-100% of full speed the whole time, with the exception of one blip to slightly lower. I am not sure which problem you are referring to, and would be happy to take a look at it if we can reproduce the issue. /Sidewinder

  89. Ally says:

    Help the fix is out ..now we’re fixing the fix to fix the fix that jack built 🙂

  90. Sidewinder Linden says:

    @84 Shin: There are various things that can cause a simulator to occasionally “blip” in FPS. The hosts and simulators, as with any complex piece of code, do real work all day long. Sometimes this work is on non-obvious tasks. These performance blips existed before Havok4. The cyclic performance problem noted and resolved with this issue was far more severe and a consistent, obvious drag on movement – as opposed to something that you would notice primarily from watching simulator stats. /Sidewinder

  91. @89 Sidewinder: On Kikai Enkai (was heavily affected before) it looks lots smoother now. While before we had these performance hits every 2 or 3 minutes, and lasting for up to 10 seconds each time, we now have maybe one hit every 10 minutes, lasting only a second or less, not really noticable when not looking at the stastistic bars. Culprit still seems to be physics FPS.

  92. Comment reduction by purpose? says:

    While I do value the responses being keyed into (in all too few of) the blogposts, I can’t help noticing it reduces the possibilities for many customers.

    Isn’t there a way to disable the count function for responses from the Moderators and Manipulators to keep the count of 150 open for the customers only?

  93. Mech Gears says:

    @91, not really, thats a ‘feature’ of WordPress Mi’thinks

  94. Marc51 says:

    This last month has been a complete nightmare. I understand that Linden needs to keep improvements, latest and greatest and all that jazz. However, many of us have RL SL business going on, pay hefty prices to be here and have poured hours of time, the dollar amount associated with that is “priceless”. Let’s get stable shall we… Develop on the sidelines, test elsewhere until you get it… This reminds me of Microsoft everal years back rushing out the product full of bugs… There is a big difference here. If it aain’t broke don’t fix it… Heard that one before… YES we all want it better, faster, more robust but not in the order of this last month. We, me group are looking at this platform for RL business and at this point that is out of the question. There is no reliabilty to count on and RL business can not work that way. I would be out of business before I begin. This may sound a bit negative and critical however take it for what it is intended… Give us a little peace for a bit… Then let us know with more advance notice so that some of us who plan weeks out know when we are going to subject to the wrath of SL hick ups and plan around them… Thanks

  95. Shin says:

    Sidewinder, give me some credit here. I’m not an idiot. I understand that the stats can be read many ways. But…. before the H4 rollout the sim was stable. No lag. I watch this carefully, and several other residents commented on it. After H4 it went into the behavior you just saw yourself if you were watching, and if you had attempted to move during that time you would have seem the effect. The fact that after reading JIRA I assumed that this is what had been causing my problem is an obvious assumption. An openspace sim and cyclical fps problems fit the description in both the blogs I was reading and in the JIRA, and in fact, the ticket opened on the issue by Cliff Commons was closed as a duplicate and rolled into SVC-2005 (it was SVC-2012).

    This is not an “occasional blip”. Everything has an “occasional” blip. This is regular and consistent, with never more than 3 or 4 minutes going by without a period of heavy lag. Example…[8:07] MystiTool HUD: Achilles Island Stats Warning: Time Dilation = 0.26 (<0.40), Sim FPS = 11 (<20)
    [8:07] MystiTool HUD: Parcel Flags Warning: Damage Disabled
    [8:08] MystiTool HUD: Parcel Flags Warning: Damage Enabled
    [8:08] MystiTool HUD: Parcel Flags Warning: Damage Disabled
    [8:08] MystiTool HUD: Parcel Flags Warning: Damage Enabled
    [8:10] MystiTool HUD: Achilles Island Stats Warning: Time Dilation = 0.21 (<0.40), Sim FPS = 9 (<20)
    [8:11] MystiTool HUD: Achilles Island Stats Warning: Time Dilation = 0.33 (<0.40), Sim FPS = 17 (<20)
    [8:12] MystiTool HUD: Achilles Island Stats Warning: Time Dilation = 0.19 (<0.40), Sim FPS = 9 (<20)
    [8:13] MystiTool HUD: Achilles Island Stats Warning: Time Dilation = 0.21 (<0.40), Sim FPS = 9 (<20)
    [8:14] MystiTool HUD: Achilles Island Stats Warning: Time Dilation = 0.27 (<0.40), Sim FPS = 11 (<20)

    I used the mystitool to show that for ease of copy and paste. In the stats window during these times the behavior is lasts for up to 30 seconds or more….and fluctuates even more. Note that I am only picking up the above at less that 20 sim fps…which is already well into “laggy”. Please don’t dismiss me as a “performance blip”. I do know the difference. Jeez….

  96. kramer Snookums says:

    well it seems like you at LL could atleast let people know in advance when your shutting down regions and shutting down the web site instead of us logging and find out.if hope this new so called patch does something about the LAG and all the GREY GOO. going on since the last update.

  97. Sidewinder Linden says:

    @90 daniel: Thanks for that feedback… We have gotten feedback from many of the original reporters of the problem to suggest that the fix has worked – for the case it was intended to resolve.

    The reality is that calculating physics takes time, so you will still see physics impacts on the simulator – they’ve always been there, but perhaps this process has raised awareness and gotten more people to be “watching stats all the time” than they used to.

    With that said, there are things that hit Havok4 harder than Havok1, as noted in previous posts. In mosts cases we’ve found a single or a pair of “high impact things” on a region that account for a lot of the lag where there is systemic server-side lag (note that I am not talking about viewer or network lag – those are different animals).

    Scripters are also learning the new characteristics of the simulator, and several I’ve talked to have already released new lower-impact versions of their products tailore for the new simulator. I’d expect that trend to continue as people get more familiar with its behavior.

    /Sidewinder

  98. kramer Snookums says:

    seems like LL should reimburse every paying resident on this game for all the troubles weve had in the last month with log ins,transaction problems,grey goo,data server errors.REMEMBER LL if it wasnt for US there would be know secondlife

  99. Cocoanut Koala says:

    “It is just factual; what reaction do you want?”

    Since you asked, Prospero, I want a refund of one month’s tier.

    coco

  100. Chris Fall says:

    is this effecting logins for anyone else i was online crashed and now all i get is LOG IN FAILED

  101. Ishtara Rothschild says:

    The grid is behaving very strange atm (again). Teleports are failing, uploads won’t work, profiles don’t load, the usual stuff. Can you please look into this?

  102. Jamie David says:

    Ummmm NASA we have a problem………. On a premium account was just told that I am not allowed to log in between 0 am and 0 pm. Do I now need to get access time to access my sims? Eeeeeek….. Login Failed……. Guess the login server is down or confused.

  103. Chris Fall says:

    not just me with the log in failed then

  104. Scree Raymaker says:

    I’m also having trouble logging in. Had stuff failing to rez, relogged, came back Ruthed so logged out again, now can’t get in at all.

  105. Oh no, not again!

    Second Life Offline for Database Maintenance or Update

    In our continuing effort to improve your Second Life experience, we have taken Second Life temporarily offline for maintenance. This may also effect portions of our website. We are working to re-open our doors as quickly as possible and we appreciate your continued patience. For more details and further information on current system status, please visit our official blog at blog.secondlife.com.

  106. Helena Boler says:

    Well a very good rolling update. I cannot login again. Was that the aim of the rolling update???

  107. skull oyen says:

    @95 Sidewinder one you guys should change the server to alien ware much better suited for gaming and two why the hell cant i log in right now

  108. Same thing here…logged out and am getting LOGIN FAILED!

  109. @98: Yes i am having trouble logging in aswell. Getting the same error. Plain and simple “Login Failed”.

  110. skull oyen says:

    @106 Kevin same thing wth is going on

  111. Sammy Edelweiss says:

    Secondlife is offline – see blog … umm ok seeing blog! No info – surprise

  112. Angel says:

    Yeah me too get the same message for like half an hour. Login Failed
    Hope its ok soon……

  113. morgause McConnell says:

    Hm there supose to be a bloq today about Rausch too.
    Wel i can tel you what the Lindens did turning it into a sculptie mountain was dam bad.
    I meen the lag was always there because of combat and building but grrpp now its even more bad.
    Also if there is any Linden there with nolice about Rausch you know there is need of a save zone and the one now is to smalllll.
    How ever the non script in sz i do think thats good keep it in.

    BUT PLEASE TURN RAUSCH BACK THE OLD WAY

  114. Shin says:

    Again with the condescension Sidewinder. I am not “watching stats more closely”. I have always kept an eye on them, and I have them open all the time when the sim starts to behave in a way that draws my attention…ie..it takes me forever to walk 2 meters or fly a few feet. I know the difference between an occasional glitch and a serious problem, and I know how to ignore an occaional glitch. Note I am not talking about viewer problems, asset server problems, logon problems, missing inventory problems, nothing but a problem that was originally reported in SVC-2012, which you people, in your wisdom, decided was the same as SVC-2005. Don’t blame me for reporting it isn’t fixed. You decided which issue it was.

  115. Renee Faulds says:

    It all borked again – Phil where is your 2/3rd’s of my $54,000 per month tier payment??

    Renee Faulds

  116. Kit Idziak says:

    yeh, Logins arent working for me either 😦

  117. skull oyen says:

    @111 Morgause one hows it goin two i agree with you i still say they need to go with alienware servers

  118. Scree Raymaker says:

    skull oyen, Alienware don’t do servers as far as I can tell. And using an ordinary PC for the server won’t work for SL.

  119. Keira says:

    So I have tried to log in and keep getting ‘log on failed errors’
    There is nothing in the blog to say log ons will be stopped… please cam you advise. Thanx

  120. skull oyen says:

    @116 Scree actually alienware makes servers cause i own one and they much better suited for gaming

  121. U M says:

    Transaction and teleport and login failures occuring……………………

  122. Lonny Miasma says:

    Logins seem to fail too now.

    Maybe thats the solution just disable logins, then you guys dont need to bother anymore.

  123. Jr Breed says:

    Im always for improvments but disabling log ins and other game options without any notices is (censored).

  124. Stephie Benoir says:

    Hey what happened to the in world announcements like we used to get????

  125. Elwen Llewellyn says:

    WHERE IS MY NO COPY SCRIPT ?????

    i was editing an item and was close to slide that script inside than … *poofs* nothing and this message
    [9:22] Inventory creation on in-world object failed.

    GRRRRRRRR

  126. kramer Snookums says:

    yup and guess what LL says if you have problems and dont like the way things are going.”if you dont like it you dont have to play the game”now what kind of response is that from somebody working for LL

  127. Noelani says:

    No surprise, it’s the same as yesterday…ironically right before the last day of machinima lecture is suppose to begin. What is the point of having a “pretty”Second Life when it fails, daily, to function properly?

  128. Cazz Ayres says:

    Oh what a great restart… now i can’t log back in just get a message saying log in failed

  129. Myst says:

    yeahhhhh inwold issus agian was about time we didnt get that one this day already

  130. Skye Cardiff says:

    I’m getting the login failed message too, and this is VERY bad timing for me right now.

  131. skull oyen says:

    @125 Noelani I agree with you

  132. Kitten Vacano says:

    Hi, well i get login failed now at 12:30 pm EST ??? In world login issues?
    Anyone getting this besides me?

  133. Scree Raymaker says:

    skull oyen, you sure you’re not thinking of a tower case? I can’t see anything on Alienware’s site mentioning servers, only gaming PCs, laptops and peripherals.

  134. skull oyen says:

    @130 Kitten im getting the same thing

  135. Keira says:

    Well Im getting married inworld at 3pm so I hope it comes back up…. LL gonna refund me if I cant?

  136. mant says:

    oh joy i cant log in… groundhog day begins!!!!

  137. skull oyen says:

    @131 Scree im pretty sure unless they stopped making them

  138. nimi says:

    see? EVERY DAY. EVERY SINGLE DAY.

  139. Nad says:

    38000 online and when try “Login Failed”…………..

    Same as yesterday …

  140. Yanik says:

    I’m naked!
    Yanik wonders where SL will log her on!

  141. U M says:

    is is getting very old…….maybe its due to the new server deplyment its going to be a long night

  142. quadboy1 says:

    oh not again

  143. Marcel Flatley says:

    However I am rather optimistic in general, at the moment I am thinking that the best way to improve my Second Life experience, is selling my stuff, cash out, and have a good laugh every time I hear the words “Second Life”. Even the most optimistic can get kicked in the nuts too many times…
    What I wonder is how you manage to write 1250 from my balance each week for a classified that is useless for the last weeks.

  144. Guru Dreamscape says:

    OK is it just me or is there a pattern to this….

    [Update 2008-04-18 09:25] The server deploy of version 1.20.1 to half of the grid is 87% complete, but is currently on hold due to current central database problems.

    Second Life In-World Service Issues
    Thursday, April 17th, 2008 at 9:31 AM by: rheyalinden

    [Resolved] In-world Issues
    Wednesday, April 16th, 2008 at 7:50 PM by: rikalinden

    [Completed] Services and Logins will be down for ~30 minutes
    Tuesday, April 15th, 2008 at 11:49 AM by: Kate Linden

    [Resolved] Temporary interruption of services
    Monday, April 14th, 2008 at 5:03 PM by: Kate Linden

    [RESOLVED] Database struggles, interruption of several inworld services
    Sunday, April 13th, 2008 at 8:20 AM by: Lotte Linden

    [RESOLVED] More Database Unpleasantness
    Friday, April 11th, 2008 at 11:43 PM by: Twilight Linden

    [RESOLVED] Failed Teleports and Region Crossings
    Friday, April 11th, 2008 at 11:17 PM by: Twilight Linden

    [BUMPED] Object to object emails failing in-world
    Friday, April 11th, 2008 at 6:54 PM by: Matthew Linden

    [CLOSED] Re-enabling Services
    Friday, April 11th, 2008 at 3:04 PM by: Teeple Linden

    [CLOSED] Login issues and some In World Features not available.
    Friday, April 11th, 2008 at 7:14 AM by: Chiyo Linden

    [RESOLVED] Two Gremlins Bite the Dust
    Thursday, April 10th, 2008 at 11:00 PM by: Teeple Linden

    [RESOLVED] ~700 Regions Offline
    Thursday, April 10th, 2008 at 11:43 AM by: Twilight Linden

    RESOLVED – Upgrading Central Database System Wednesday, April 9th 7:00 a.m. – 8:00 a.m.
    Wednesday, April 9th, 2008 at 7:00 AM by: Kate Linden
    **This didn’t seem to help much**

    [RESOLVED] Regions Down
    Tuesday, April 8th, 2008 at 7:41 AM by: sejonglinden

    [Resolved] Grey Profiles Reported
    Monday, April 7th, 2008 at 5:21 PM by: Kate Linden

    [RESOLVED] Logins & Transactions Working Intermittently/Peak Hours Info
    Monday, April 7th, 2008 at 2:44 PM by: Kate Linden

    (Completed) Profile and Group Services Temporarily Unavailable
    Monday, April 7th, 2008 at 1:05 PM by: Teeple Linden

    [Completed] Profile and Group Temporary Changes 1:00 PM PST
    Sunday, April 6th, 2008 at 9:40 AM by: Kate Linden

    [RESOLVED] Intermittent inventory and login issues
    Sunday, April 6th, 2008 at 3:40 AM by: Lotte Linden

    [RESOLVED] Intermittent Region Issues
    Sunday, April 6th, 2008 at 12:06 AM by: Elle Linden

    [RESOLVED] Second Life is currently down – logins are disabled
    Saturday, April 5th, 2008 at 12:55 PM by: Teeple Linden

    [MERGED] Various Inworld Issues
    Saturday, April 5th, 2008 at 5:25 AM by: sejonglinden

    Logins Disabled until Further Notice
    Friday, April 4th, 2008 at 10:22 PM by: Teeple Linden

    [UPDATED] Various Inworld Issues
    Friday, April 4th, 2008 at 7:33 PM by: sejonglinden

    [Resolved] Various Issues
    Wednesday, April 2nd, 2008 at 12:03 PM by: Joppa Linden

    [Resolved] Various Inworld Issues
    Tuesday, April 1st, 2008 at 12:05 PM by: rikalinden

    [ALL-CLEAR] Second Life Phone Support Issues
    Tuesday, April 1st, 2008 at 10:51 AM by: rikalinden

    [Resolved] Second Life In-World Service Issues
    Monday, March 31st, 2008 at 2:33 PM by: rheyalinden

    [Resolved] Live Chat Temporarily Unavailable
    Monday, March 31st, 2008 at 1:32 PM by: rheyalinden

    [Resolved] In World Services Down/Website and Support
    Sunday, March 30th, 2008 at 2:05 PM by: Kate Linden

    [All Clear] Transactions Timing Out
    Sunday, March 30th, 2008 at 9:39 AM by: Kate Linden

    [Resolved] Support Phone Lines Unavailable
    Sunday, March 30th, 2008 at 9:23 AM by: Kate Linden

    [RESOLVED] Inworld Money Transactions Problematic at the Moment
    Saturday, March 29th, 2008 at 2:30 PM by: Chiyo Linden

    [RESOLVED] Asset Server Issues
    Friday, March 28th, 2008 at 3:45 PM by: Elle Linden

    [All Clear] Inworld Issue Affecting Transactions
    Thursday, March 27th, 2008 at 1:13 PM by: Twilight Linden

    [ALL CLEAR] In World Service Disruptions Under Investigation
    Tuesday, March 25th, 2008 at 11:37 AM by: Teeple Linden

    [RESOLVED] Disruption in inworld services
    Monday, March 24th, 2008 at 9:30 AM by: Lotte Linden

    [RESOLVED] Loading Issues
    Saturday, March 22nd, 2008 at 12:16 PM by: Joppa Linden

    Some Regions Currently Unavailable
    Saturday, March 22nd, 2008 at 5:37 AM by: Chiyo Linden

    [RESOLVED] Multiple Known Issues
    Friday, March 21st, 2008 at 12:49 PM by: Joppa Linden

    Region Data Corruption / Loss Problem
    Wednesday, March 19th, 2008 at 5:49 PM by: Kate Linden

    I see gray people… and they walk around like they don’t know they are gray.
    Wednesday, March 19th, 2008 at 3:00 PM by: Chiyo Linden

    [RESOLVED] – Some Regions Not Reachable
    Wednesday, March 19th, 2008 at 12:27 AM by: Matthew Linden

    [Resolved]Unable to Login
    Tuesday, March 18th, 2008 at 4:28 PM by: Kate Linden

    [STABILIZED] Reports of Stale Transactions
    Monday, March 17th, 2008 at 7:22 PM by: Kate Linden

    [Resolved] Inworld Services Interrupted
    Monday, March 17th, 2008 at 2:30 PM by: Kate Linden

    [Resolved] Login problems
    Monday, March 17th, 2008 at 7:05 AM by: Chiyo Linden

    [Resolved] Interrupted In World Services
    Thursday, March 13th, 2008 at 4:14 PM by: Kate Linden

    [RESOLVED] Account Detail Reports Lagging by Roughly Five Hours
    Monday, March 10th, 2008 at 10:13 AM by: Teeple Linden

    [RESOLVED] A number of regions currently unreachable
    Monday, March 10th, 2008 at 7:00 AM by: Matthew Linden

    [RESOLVED] Events page not allowing residents to add new events
    Monday, March 10th, 2008 at 2:49 AM by: Matthew Linden

    [Resolved] In world services interrupted
    Sunday, March 9th, 2008 at 11:44 AM by: Kate Linden

    [Resolved] Service Interruptions -L$ Transactions
    Sunday, March 2nd, 2008 at 3:30 PM by: rikalinden

    [Resolved] Support portal unavailable
    Saturday, March 1st, 2008 at 3:47 PM by: Kate Linden

    [RESOLVED] Database issues – Transaction Histories not available.
    Friday, February 29th, 2008 at 10:52 AM by: Joppa Linden

    [Resolved] Billing Issues
    Thursday, February 28th, 2008 at 8:41 AM by: Data Linden

    [Resolved] In-world issues being addressed.
    Wednesday, February 27th, 2008 at 3:22 PM by: Joppa Linden

    [Resolved] Region Data Corruption / Loss Problem
    Saturday, February 23rd, 2008 at 2:10 PM by: Lotte Linden

    [ALL CLEAR] Rollback on Multiple Regions at 7pm PST Tonight
    Wednesday, February 20th, 2008 at 8:40 PM by: Teeple Linden

    [Resolved] Network Issues Affecting ~450 regions
    Wednesday, February 20th, 2008 at 6:59 PM by: Joppa Linden

    [Resolved] General network related issues
    Monday, February 18th, 2008 at 5:36 PM by: Kate Linden

    [RESOLVED] Inworld Services slowdown
    Monday, February 18th, 2008 at 1:28 PM by: Lotte Linden

    [RESOLVED] More DNS Woes
    Tuesday, February 12th, 2008 at 5:05 PM by: Teeple Linden

    [Resolved] Support Unavailable
    Tuesday, February 12th, 2008 at 4:15 PM by: Kate Linden

    Intermittent Issues with In World Voice
    Tuesday, February 12th, 2008 at 3:09 PM by: Teeple Linden

    [CLEARED] Some Residents Experiencing DNS Failures on Login
    Tuesday, February 12th, 2008 at 10:31 AM by: Teeple Linden

    [Resolved] Logins Unavailable/TP
    Sunday, February 10th, 2008 at 2:00 PM by: Kate Linden

    [RESOLVED] Intermittent issues within Second Life and our website
    Saturday, February 9th, 2008 at 10:35 PM by: Frontier Linden

    [Resolved] Support Portal Outage
    Saturday, February 9th, 2008 at 5:27 PM by: Elle Linden

    [Resolved] Logins Unavailable
    Thursday, February 7th, 2008 at 5:06 PM by: Kate Linden

    [RESOLVED] More Intermittent Website Problems
    Thursday, February 7th, 2008 at 1:51 PM by: Teeple Linden

    [Resolved] Inventory Issues : Top Level folders from Library
    Wednesday, February 6th, 2008 at 2:41 PM by: Joppa Linden

    [RESOLVED] Stipends and group payouts late
    Tuesday, February 5th, 2008 at 10:29 AM by: Lotte Linden

    Region Data Corruption / Loss Problem Resolved
    Monday, February 4th, 2008 at 10:19 AM by: Hamilton Linden

    [RESOLVED] Land search and land sales not up to date – Rolling restart in progress.
    Friday, February 1st, 2008 at 6:30 PM by: Matthew Linden

    Map Search or Image May Not Be Available
    Thursday, January 31st, 2008 at 10:40 PM by: Kate Linden

    [Resolved] Inventory Database Unavailable For Some Residents
    Thursday, January 31st, 2008 at 4:39 PM by: Kate Linden

    Viewing Friends Online on Website Temporarily Disabled
    Wednesday, January 30th, 2008 at 8:09 AM by: rheyalinden

    [RESOLVED] Support Portal Unavailable
    Tuesday, January 29th, 2008 at 9:04 PM by: Kate Linden

    [RESOLVED] Intermittent website failures
    Sunday, January 27th, 2008 at 6:29 AM by: Lotte Linden

    [RESOLVED] Difficulties logging in to Second Life and connecting to secondlife.com
    Thursday, January 24th, 2008 at 2:54 AM by: Matthew Linden

    [Resolved] Logins
    Tuesday, January 8th, 2008 at 6:25 PM by: Kate Linden

    answers on a postcard please…

  145. Kitten Vacano says:

    Strike my last comment lol, …. i should have read more of the others responses first …..i see now i am not alone : )

  146. Anonymous says:

    Login Failed …. Login Failed …. It’s done this to me not only this morning but most of yesterday… what’s with this?

  147. Bitova Loon says:

    More on 53 & 59 post and “re what version seems to being rolled out ….”

    One of our sims is running 1.20.1.85162
    The rest are … unknown as I just crashed and now cant get logged back in .. LOL

  148. Foxxe Wilder says:

    I don’t suppose you Lindens have ANY plans at all to announce that tps, Logins, and rezzing (probably OTHER things as well) are ALL FAILING IN WORLD???????

  149. Plum Planer says:

    logins fail…… again … owwwwwww
    cries and goes back to play SIMS 2

  150. quadboy1 says:

    ll wont worn us inworld

  151. Keira says:

    YEY ITS BACK!!!!!

  152. Kiboe Munro says:

    @96: learn to spell and learn propper grammer before making another post

    you said their, there would be knowledge second life

    im sorry, but that bugs the crap otu of me, there is a difference bewteen NO and KNOW

    on topic: you guys need more asset server locations, badly, ever try getting servers over seas?, oh, wait, i have another idea, HIRE PEOPLE ON EMPLOYMENT TERMS, NOT BECASUE THEY ARE FREINDS!

    HIRE PEOPLE WHO ACTUALY KNOW WHAT THE F**K THEY ARE DOING!

    now that i think about it, i dont blame Mr. Rosedale for stepping down, i really dont, rumors going around that magellin linden LEFT sl, and went to explore that horrible excuse for a virtual world, IMVU

    if you want my advice, if you ever do sell out, DO NOT

    I REPEAT, DO
    NOT
    SELL
    TO
    ELECTRONIC ARTS!

Comments are closed.