[RESOLVED] Rolling Restarts Thursday Jan 31st at 11:00 AM

[Update 12:40 AM PST] RESOLVED. All regions have now been restarted. – Matthew

[Update 11:42 PM PST] 95% of the regions have been restarted. – Frontier

[Update 10:32 PM PST] 80% of the regions have been restarted.

[Update 9:32 PM PST] 70% of the regions have been restarted.

[Update 9:08 PM PST] Rolling Restarts are 50% completed.

[Update 8:34 PM PST] Rolling Restarts are 40% completed.

[Update 7:34 PM] One-third of the regions have been restarted. Progress reports will be provided here.

[Update 5:57 PM] The rolling restarts will now commence with the fixed version of 1.19.0.

[Update 5:38 PM] The decision has been made to go forward. Since a fix was made to 1.19.0, we are restarting from the beginning again. We will commence within the hour and progress will be posted here.

[Update 5:17 PM] The restarts are stopped for approximately 30 minutes. We have encountered a similar issue which caused us to rollback to 1.18.6 yesterday. Our engineers are working on this and will decide if we go forward with rolling restarts for 1.19.0, or rollback again.

[Progress Update 4:56 PM] Restarts are 30% completed.

[Progress Update: 1/31/08 @ 2:47 PM PST] The Rolling Restart has begun and should continue until later this evening. Thank you for your patience.

Second Life will be commencing a Rolling Restart across all regions at 11:00 AM on Thursday, January 31st. As posted previously, a Rolling Restart was commenced yesterday which had several issues and was halted. Today we will start the Rolling Restart again as stated at 11:00 AM and continue for the rest of the day finishing at sometime this evening.

We will update you here when we have further information and provide progress updates. Thank you for your patience and we are sorry for the inconvenience.

This entry was posted in -Miscellaneous, Bugs & Fixes, Community, Operations, Resident Experience. Bookmark the permalink.

31 Responses to [RESOLVED] Rolling Restarts Thursday Jan 31st at 11:00 AM

  1. Pingback: Massively

  2. Pingback: SLOG

  3. Second Life Offline for Database Maintenance or Update

    In our continuing effort to improve your Second Life experience, we have taken Second Life temporarily offline for maintenance. This may also effect portions of our website. We are working to re-open our doors as quickly as possible and we appreciate your continued patience. For more details and further information on current system status, please visit our official blog at blog.secondlife.com.

  4. CG Linden says:

    Well, considering that just a few months ago, we had 4-6h of downtime on every upgrade and still ran into trouble when starting back up, 20 minutes of troubled time seem like an improvement to me.

    If you are interested in learning more about the details of our release procedures, you are invited to visit me during my office hours at http://slurl.com/secondlife/Longfellow/198/59/25, Tuedays and Fridays 8-9am

  5. UNHAPPY says:

    Whats happening with second life, it keep saying it is still having work done on it.

  6. Service degradation for the last week has been quite concerning, I think I’d be interested in knowing exactly what the engineers have been doing to cause all this cause whatever it is…it hasn’t helped. And everything thats being said publicly doesn’t really indicate any reason for it.

    Whats more, Concierge isn’t even really in the loop. And if Concierge isn’t in the loop…then the estate owners of Second Life aren’t in the loop and thusly we have a lack of communication that is quite unprofessional.

    Someone in engineering needs to start talking to someone that deals with users. Plain and simple.

  7. amilie anatine says:

    grid is really slow right now, but im glad you dont take the whole thing offline like you used to. thanks for caring for our lives

  8. shockwave yareach says:

    When Cory was shown the door, I said to my group that either he was the one holding things together and they’d fall apart, or he was the one keeping it busted and it would finally get fixed. The past few weeks makes me believe Cory was holding things together…

  9. Hi. I am guessing the rolling restart has actually started? An update here would be great 🙂

    Not sure if I should report my 2 down sims or is that part of the restart?

    Communications needed here

  10. hugsalot says:

    Everyone here seems to have really short memories. SL has always had problems with network performance and stability for YEARS. It’s been the same crap everyday for the past 4 years at least. There’s been problems long before this Linden blog page existed.

  11. disgruntled says:

    What is up with trying to log in? I logged out and have had at least 50 automatic crashes before the login screen actually appears.

  12. Demeter Slade says:

    Well seems so, one of our 4 Sims went down and still is missing but well not suprisingly, btw Profiles are in Snarl Tempo…

  13. Dale Lomas says:

    All I wanted to do was sign up T_T
    Ahh well, will just wait

  14. CG Linden says:

    Considering that just a few months ago, we had 4-6h of downtime on every upgrade and still ran into trouble when starting back up, 20 minutes of troubled time seem like an improvement to me.

    If you are interested in learning more about the details of our release procedures, you are invited to visit me during my office hours at http://slurl.com/secondlife/Longfellow/198/59/25, Tuedays and Fridays 8-9am

  15. Justflame Away says:

    The real fact is that more is being done to improve the service all the time. There will always be those that will never be satisfied. Most of them seem to like to post here. I for one just want to thank ALL the folks in SL and LL for making it a wonderful place to be. Yes even the ones who whine about how awful it is,…it is kinda funny how it keeps growing,…I mean if it is as awful as they say, why do so many stay and so mant more join? I would much rather have change than stagnation!!

  16. Winky Wobbit says:

    As we all have, I have had many problems with Sl behavior. But come on people Linden Labs and given us magnificent places to meet, create, learn and do business from people all over the world. They have pioneered a new frontier and are constantly trying to make it a better place for us to live. Instead of being grateful for this tool, I mainly hear complaints and whining. Give them a break they are doing the best they can and growing just like we are. Some things take time, Rome couldn’t be built in a day and neither can Second Life. Give thanks for what they have done and be patient

  17. RichD Tomsen says:

    Ever since the last round of updates and rolling restarts life in SL has gone from almost tolerable to downright frustrating. Contently crashing, Flying or walking into oblivion at every sim crossing, scripts faltering with unexplainable lag, TP’s failing, regions unavailable, arriving in regions all ruth’ed, with missing or misplaced attachments. And most importantly failure of even the simplest of purchases with transaction timeouts and stale transfer requests. I think its time that SL support stop burring its head in the sand and acknowledge these problems and stop the constant push for “New Features” until we get what’s in place working. And I don’t mean support saying “Its Working” I mean real in-world testing buy the residents and land holders in real SL situations.

  18. Reese says:

    This is a tad bit frustrating. I’ve been having problems logging in for the past two days. I’ve also been missing some folders in my inventory…

  19. Ravanne Sullivan says:

    The 503 error problem is still unresolved even though it was posted as resolved long ago. This is effecting the webs site, forums and in-world searches and who knows what else behind the scenes. Somehow doing a rolling restart with an unstable network infrastructure does not seem wise.

  20. Winky and Justflame: – are you two related?

    To Lindens?

  21. Doris Haller says:

    oh.. I guess there are many like me who left…. or at least take a break from SL because they are so disappointed that the problems grow or stagnate.

  22. Alyx Sands says:

    #18: They’re my cousins, I’m sure.
    😉

  23. Winky Wobbit says:

    RE:Winky and Justflame: – are you two related? To Lindens?

    No we aren’t 🙂 but glad I am not the only one with any sense,

  24. Demeter Slade says:

    Well I’m actually not amused about the Fact that you state here i’m never satisfied, matter of fact is the People in the Sim got a Blue Click box arround 2:21pm and the sim went down after it.

    Looked it up

    [2008/01/30 14:21] Second Life: Region restarting for maintenance in a few minutes… we apologize for the inconvenience.

    A Few Minutes, well i call half an hour without previous Warning not a Few Minutes

  25. Rachel Darling says:

    I don’t mean to beat a dead horse here — but your customers are completely beyond surprise that every single update — either server, client or “other,” — causes severe functionality and/or performance degradation. It’s not even a joke anymore. LL announces an upgrade, and I immediately know that I will suffer from 3-5 days of slow or non-existant sales, and wasted time and effort in whatever projects I have going at the time.
    Forget that we are customers paying for a subscription, or even for stable server hosting, in the case of island/land owners…Can you not get it through your heads that this is not a game for a good portion of your “residents?” It is a BUSINESS, and when performance suffers, WE LOSE MONEY.
    It’s great that you’re finally trying to focus on stabilizing the software and making improvements, but when is LL going to hire someone who understands proper QA and Release procedures, and give them some power to actually do their job?
    Hearing “aw, shucks, we’re sorry; it wasn’t supposed to do that!” just doesn’t cut it anymore. It’s not enough to simply admit your mistakes, it’s time someone steps up to the plate and actually does something to correct them.
    Shucks…real sorry if I hurt anyone’s feelings, there.

  26. Justflame Away says:

    No….LOL…But it is good to see your interested enough to ask!? Winky,…dude,..Cheers!

  27. Bokrug says:

    #5 says: “Service degradation for the last week has been quite concerning, I think I’d be interested in knowing exactly what the engineers have been doing to cause all this cause whatever it is…it hasn’t helped.”

    You must be new here. Service has degraded for the last week? Try the last THREE YEARS! What is so surprising about anything this week? As long as I can remember, SL has had WEEKLY outages and service interuptions. THESE CLOWNS CAN’T EVEN KEEP A WEB SERVER UP!
    Screw it, I’m tired of it. Not sinking another penny into this farce.

  28. Pingback: Sucks Comments Weekly Wrap-Up | Second Life Sucks

  29. Pingback: Massively

  30. Pingback: The Grid Live » Second Life News for January 31, 2008

  31. Pingback: The Lost Pixel » Blog Archive » Back To The Drawing Board For 1.19.0 Server Release

Comments are closed.