[RESOLVED] Second Life forums temporarily disabled

[Update: 3:05PT SLT – The forums are open]

Hi everyone,The servers hosting the Second Life forums are literally being moved today, meaning the Second Life forums will be unavailable from 1:30-3:30pm SLT. It’s very likely the move will take less then two hours so we’ll keep you updated. Thanks for your patience!

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63 Responses to [RESOLVED] Second Life forums temporarily disabled

  1. WarKirby says:

    can you re-enable bbcode while you’re at it please ?

  2. Krasker says:

    Why do I keep getting a message about the whole site being down?

  3. Sindy Tsure says:

    I’m getting the grid status page on grid logins now.. Seen the grid is down one, the grid is up one and the file not found one in the last 10 minutes..


  4. Marianne McCann says:

    Wow – Um, it mighta been a good idea to have someting on the forums about the outage, before the fact. I assume you knew this was comin’?

  5. Qie says:

    @Sindy: Aha! We knew the forums were critical to SL–now we have evidence! 😉

  6. Alicia Sautereau says:

    uhh stupid question, why was it just yanked offline with not a day or 2 notice in advance that the forums and website would be taken offline?

    or just do it wednesday when the entire grid is down?

  7. I agree with Alicia! Also, though it says the website is open, that this the only page you can get.

  8. Travis Lambert says:

    Why were we notified at 1:36 about scheduled downtime beginning @ 1:30?

    I realize what’s done is done – but its somewhat frustrating. Is there some sort of reason you guys couldn’t have given us a generic heads up, even like an hour before or something?

  9. Ciaran Laval says:

    I’m not sure what you think you’re disabling, but it’s not the forums so far!

    I’m having a bit of trouble with other pages though, like my account page displaying nothing at all!

  10. Chez Nabob says:

    And why can we now not log in to the web site? As others have mentioned, trying to get to http://www.secondlife.com yields the grid status page.

  11. Void Singer says:

    that’s great guys, but did you have to forward all the default secondlife.com addresses to the status page?

    tried to hit my friends page and got nothing, backed up to the domain name and smack, landed on the status page….

    A little notice on the forums (like was done for the wiki) would’ve been nice =/

  12. Spinderella says:

    Excuse me. But I cant help but laugh. And before anyone tell me to shut up and deal, follow your own advice. I will have my peace.

    Ever since the last client update. I have been experiecing new bugs. I opened a support ticket as was told since I am using Windlight, I must deal since its a test viewer. Of course when I mention that these problems are also being experieced on the main viewer, I have gotten no response and my ticked was closed.

    Lindens and residents both need to communicate better. I saw this coming but the Lindens pretty much blew me off because it seemed like such a small thing at the time.

  13. Alicia Sautereau says:

    and it`s back… wth is going on there?

  14. Void Singer says:

    site and forums back up, so either it was pretty quick changeover (kudos if so) or they realized they’d borked the main site and reenabled it real quick…in which case it’ll be daown again in a bit.

    I love the attempted open corporate policy, but I’ve gotta say users expect planned downtime notices in the areas that will be down (a blog notice is fine for the grid, not so good for webside portals, like forums, site and wiki) maybe it was just an oversight (rather than no thought to bother).

    anyways, I hope this means the forums/wiki/site will start to load more consistantly, with less ‘no response’ type message. thanks for the (hopeful) improvments.

  15. Darien Caldwell says:

    Damn, and I was winning all my threads. ;P

  16. Youri Ashton says:

    I have all day problems now (trying to work in SL for about 12 hours) and it just gets worse and worse. from around 9 pm (GTM +1) i could hardly move and had problems with removing thigns and placing things, an hour ago i could not logg-in and now still nothing! I just recieved control over 1/2 of a sim and need to place my things so i can sell it, but this aint working at all since SL is borked ones again! How long do these problems continue? for a month? it has been a full week now! Come on lindens, please fix it! I have a lot of work to do like many others! And why not do the maintenance directly now you are moving things anywayz? It just makes problems less obvious and might help fix the current mess SL is in!

  17. Alyx Sands says:

    I go have a bath and while I’m soaking they move the forums? WAY to go….

  18. alpha Klata says:

    hey! im not one to moan about the state of things, cos i love my SL…but jeez, how much stuff can go wrong at the moment!!! its crazy – from forums to logins, asset servers and voice, map and wiki! LOL is there anything else? bits of my inventory have also dissapeared and i swear im doing my best to stay on top of it. Hell, even my tier payments broke this week. On top of this, someone drove into my car and my kettle broke! its me isnt it? its all against me . They Are out To Get Me. LOL…theres gremlins i tell ya, GREMLINS!!! see, im laughing about it, but its a nervous laugh see…its nervous cos i keep telling my RL clients they need to be in SL…but it keeps buggerin up at the mo! HELP i really wanna get em interested so i can work on here full time…anyway…..i digress. Happy New Year. I love you All.

  19. Youri Ashton says:

    LMFAOOOOO, resolved???? dream on lindens! I can’t even startup the program without mega lagg, and I can not even logg-in! Screen stays black when I use teh executable (should popup the login screen etc, but that doesnt show at all!). I’m off to bed, im tired of waiting and these problems.

  20. Zi Ree says:

    This is about the Forums, not Second Life itself. Please read first, post later. Thanks.

  21. Rex Cronon says:

    Hmm, the forums. They are not that useful as only a small percentage of the user can access them. I might understand if those that are a few days old wouldn’t be allowed to post, so that it wouldn’t be so easy to spam them, but not being able to even read them? Isn’t that too much? What is the reason that the majority of users are not allowed to even read them? And, why those that have been in sl for a while, can’t have full access?

  22. alpha Klata says:

    err Zi – thanks for the advice. Thanks lol

  23. Ric Mollor says:

    Xbox Live suffers service interruptions and Microsoft gives users a free game download.

    Second Life suffers nearly continuous service interruptions and Linden Labs repeats their tired mantra of “Thank you for your patience.”

    Is it any wonder that number of ‘active residents’ has been in freefall for a long time??

  24. kelley says:

    Ok i need some help. I try to log on and have been for the last hour, maybe more. It looks like i am connecting . and since i get IM’s in email .. it looks like i am logging in to my friends .. they somehow know ia m having a hrd time ….. then all of a sudden the whole window crashes. Only thing i get is a chance to send in a error report.

    I can’t find any updates .. didn’t see any chatter about it on teh forums . looks liek over 50,000 people are online even a lot of people on my friends list.

    Any suggestions?

  25. nomoresecrets says:

    Dont use the words of LL for us, we arent only Residents, we are customers!!

  26. kelley says:

    oops..sorry .. i guess my post was in the wrong place ..figures ,..*L*

    ok i will keep looking around for the right place


  27. Ricky Lucero says:

    llLudicrousness(“WOW! What advance notice you have given!!! You guys are ON TOP OF IT AS USUAL!”);

  28. U M says:

    so thats waht all the mess been about resently……………

  29. vincentnacon says:

    We don’t even need the forum, do we?

  30. Linda Brynner says:

    Again this is off topic, but finding an entry to express some feeling about sl is quiet a challenge we might say.
    Hmm Land in sl is such a mess I really do want to express.
    It is such a shame that the dream has come to where it is now.
    On Islands you don’t own land, but lease it, there is no water around
    to be used. Building and expression is restricted due to covenants.
    Most are terribly laggy. Building almost everywhere is a total crap.
    What a darn shame…. It could have been so nice.
    But crap it is for 95% :(((
    What a pity

  31. ONE PO'd RESIDENT says:

    geez can u guys screw up anything more!! my gawd already DONT TOUCH ANYTHING u just screw it all up worse every day

  32. Slash Anthony says:

    IS it just me and a few people I know, or did everyone get rolled back? Even edits I made were reversed. Tell me LL, what problems are you REALLY having? Or will we find out after your next ‘RESOLVED’ farce?

  33. Cherry Czervik says:

    Thanks for the notice guys. Can you put in something to give electric shocks to the whiners and drama merchants while you’re at it, LOL. Might make it less whinging.

  34. Storyof Oh says:

    Well to all the lucky ones that can actually get into SL losing the forums for a bit isn’t a drama….today the new release wouldnt work, the old login did then they fixed the release now the old one wont work now the new release wont work again…DNS cant verify the host name……are we having fun yet??

  35. Stacey Sugar says:

    Asset server still has problems, maybe you should fix that before fiddling with the forums.

  36. Matt says:

    Wouldn’t proper product versioning and actual product testing come in handy about now?

    PLEASE. DON’T. RELEASE. UNTESTED. SOFTWARE. (It just makes you look stupid)

  37. Lao-Tzu says:

    No complaints here 🙂 Keep up the hard work. I am content.

  38. Alicia Sautereau says:

    you guys might want to run a diagnosis on the internal dns/routing servers

  39. Youri Ashton says:

    @35 I had the same problems for past few days.

    @36 Yeah would be handy, specially with the current problems it’s best to test first before releasing.

  40. WarKirby says:

    Matt. Your comment makes no sense in this context. Please read the actual blog post before whining. This is about a hardware change.

  41. Tegg B says:

    Lol perhaps the forums are geting too hot for them with all the posts about the Mass botting and Adfarming of Secondlife.

    Welcome to BotLife people, over 1/3 of those online are money farming Bots for people whose idea of residency is checking their accounts page to transfer money out to RL 😛

  42. Kareem Gopheiier says:

    i can not conected , i don not know why ??

  43. U M says:

    Wonder how many items got lost in the transfer

  44. Montana Corleone says:

    Woo, whatever you guys did at the weekend, or snuck in Friday afternoon, it’s appalling: mega lag everywhere, asset borks, now New Search is down returning a 500 error…

    Is the six hour downtime tomorrow hedging your bets on the asset server “upgrade” that was a spectacular farce last time? (4 hours scheduled, another 4 hours to revert it all back because it didn’t work).

    Who cares about Voice and all the other unwanted shinies. Just fix what you already have that doesn’t work first. How many times do we have to tell you this? Or are you really trying to sink the whole thing? If this was going to be Web 3, you dropped the ball…

  45. Vivienne says:

    The database is down on its knees, begging for maintainance. Let´s hope Thursday downtime will help that.

  46. Fellatione Aabye says:

    Hehe .. January 8th … and already approx 38hrs (1 full day and night + 14 hrs) downtime (see calendar) … and will be very kind not to count the UNWATED …

    Just pls FIX first all the known Issues … before adding shinies and unwanted things like voice and windlight .. (Never read a demand of the Resident about that )

    What i have read as demands from the RESDIENTS are

    2. A SMOOTH RUNNING SECOND LIFE without a lot of recuring BUGGS ….

  47. Vivienne says:

    From an earlier blog:

    Q Linden Says:
    January 4th, 2008 at 11:48 AM PST

    This is one of those rare blog entries that hasn’t filled up, so I get to think about responses a little longer.

    There’s a belief I see frequently — often in software developers — that goes something like this: “if you test all the pieces of something individually, the whole thing should work”. It shows up often in its inverse form of “why didn’t you test it before you deployed it?”

    I do a lot of bicycle riding, and I work on my own bikes. Last summer, I reassembled a mountain bike. I had carefully cleaned and lubed the derailleur, the chain, and the shifters, and reassembled it all, and it looked great and appeared to work. But it was terrible at shifting and kept slipping out of gear and dropping the chain on bumpy roads. Why? Because I had an extra link in the chain.

    All the pieces were almost completely right, but put together into a working system, they had a subtle flaw.

    The same kind of thing happens to our systems, except instead of tens of moving parts there are literally thousands. Whenever we perturb the system, we might provoke a failure, sometimes even if we didn’t change the component.

    In the case of SL, we’re undergoing constant growth, and that growth sometimes drives failures. As just one example, the systems we buy from third parties are often being used in ways that no other customer of that vendor does. Consequently, we’ve been known to drive failure modes in hardware that other platforms don’t.

    In a prior role in the game development industry, I used to see bugs in video hardware that no other software would encounter. The thing I had to recognize is that everyone else in the industry had the same problem. If you’re not driving bugs in video drivers, it’s because you’re not doing anything interesting.

    Again, there’s those moving parts. My software worked on most systems. Those drivers worked on most software. But the combination together caused a problem.

    Now with all of that said, I completely recognize that in the end, I had to shorten the chain, and fix the video problems. And certainly we at Linden should strive for minimal disruption and a stable platform.

    But it’s necessarily dynamic stability, if only because of growth. It makes no sense to “stop and fix all the bugs first” because by the time we did, changes in the operating environment (new versions of operating systems, new hardware and drivers, growth in our user base, etc) would generate whole new sets of issues.

    The best thing we can do is what we’re trying very hard to do, which is make sure our architecture and systems support an agile, reactive environment so that we can add new stuff and fix problems in a timely fashion. If you ask what

  48. Vivienne says:

    Same here:

    Q Linden Says:
    January 3rd, 2008 at 11:38 AM PST

    Hi, folks. As a developer at Linden Lab, I’d like to comment on a couple of points.

    First, we’re actually actively working toward moving our viewer development to an external repository so that the open source community will have access to the head of our development trunk. But there are several roadblocks we have to get out of the way first.

    Second, everyone, including us, wants SL to be reliable and stable. Part of the reason that changes take a long time to propagate is that we’ve instituted better systems to make sure that we’ve properly tested things before we release them. We are also trying to improve those systems to make our release process faster, but making the releases better is the first priority. Speed will come as we learn.

    Finally, sometimes people get frustrated because they don’t see us taking action on an issue that seems like it should be easy and obvious, especially if you have a background in software engineering. The underlying issue, however, is almost always one of priorities. We’re putting most of our development effort right now into architectural issues that we believe will, in the long run, make it easier, faster, and safer to extend SL in new directions, and to expand our ability to grow. We’re really not idiots — I’m constantly amazed by the caliber of the people I work with here.

    With the help of people like Torley, we really do listen to what the residents are saying. We then have to balance that and make smart decisions about what to work on. You can help by continuing to participate here, and in JIRA.

    I’m still listening, and learning. And meanwhile, I’m going back to writing code.

  49. Pingback: thelulz.net » Yesterday in Second Life, Monday 7 January, 2008

  50. Nick Sumbula says:

    @47 Vivienne- Absolutly right on the mark. Genius. Thx. Keep on it LL I am here all the way for you. I just get frustrated along the way.
    🙂 🙂

  51. Dick Erde says:

    Q linden says…..

    pfft, that’s all white washing. ramming new features into a program that is junk in the first place like windlight or voice chat is just begging for problems.

    all you are doing is adding more links into the chain, not taking any out until it gets so big and clunky, you can’t fathom spending hours looking through the chain to find a rusted and broken link.

    give me a break, is that what passes for corporate white washing nowadays? “secondlife – the enron of video games”

  52. Dick Erde says:

    to add more to that…

    if I have a engine that has collapsing cylinders, smokes alot, drinks gallons of oil every 10 miles, holes in the side of the block, would I get the bright idea to force a supercharger, high performance fuel injectors, and a turbo on it? “the people at the track want to see more of my hot fast car, and I can’t let them down! I have to keep improving on my cars race times!”

    you do that, and you neglect that the engine is a tired piece of crap that needs to be torn out and thrown away, but hey, why not slap high performance stuff on it!

    i’d like to extend a warm thanks to Linden Labs for telling me the proper way to win a race, just keep on ignoring the plumes of smoke, fire, and serious issues while tacking new features on! w00t!

  53. DanielRavenNest says:

    @51 Dick Erde and others that think Windlight is just “shiny”

    It IS in fact a new engine for second life, specifically a new graphics engine for the client. For me at least it crashes on the client side (the PC on my desk) a lot less than the pre-windlight versions. If the HAVOK 4 upgrades on the server side do as well, then the overall SL experience will be improved a lot.

  54. Alyx Sands says:

    Cherry: Yay, this time YOU said it….normally this would have been my comment… 😉

    And anyone who doesn’t even know what Windlight is or what it does (well, read up on it, boys!) should please stop complaining. It’s like those people buying a DVD+R and shoving it into a DVD-R writer without having read a word of the instructions and then tell everyone that the writer is crap, it doesn’t work…

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  56. Karyn says:

    As for comment #21, I would like to see the forums opened up for all members, even if it’s read only for those without payment status.

  57. nomoresecrets says:

    “”DanielRavenNest Says:
    January 8th, 2008 at 8:29 AM PST
    It IS in fact a new engine for second life,”””

    and a bigger hole in the security…. please stop me laughing…. give a security-hole to the open source and hope they close it, u will receive a vulvano like the one at yellow stone if you dont controll it …. minors program for minors a visual world only for +18… never laughed more…. puretans programmed the devil….. hahahahaha

  58. Cat Gisel says:

    Since they are disabled, do not read this post because it really isn’t here, ok?

  59. Storyof Oh says:

    #50/51 Dick…..excellent best laugh i have had all day….anyone know how to kill the flying sound off my machine after getting stuck flying vertically and relogging? I was tempted to see how far the counter would go but even the map gave up at outer space…..

  60. Void Singer says:

    despite the lack of notice, the forums were down a very short time (although the main site was borked while it happened) but today the forums are running much smoother w/o the constant “no response” that was occuring before. Thanks LL, for reducing load on the web portal… next stop, those poor assest server =)

  61. Hey,

    Yes you read it right !
    DELL is giving away Free Laptops to the first few early birds.



    The process is very quick.
    Within 4 working days I got my DELL XPS


    Keep this information only to forum members.


  62. Pingback: The Grid Live » Second Life News for January 8, 2008

  63. Who cares about my name? says:

    I know that I shouldn’t talk about it here, but I am banned and thats why I’m saying it here.
    I was Ejected from a land but then the owner(or at least an admin of the land)said I was Ejected for trapping players and beating them up, I talked a little, then he Banned my account for no reason.
    It’s temporary, but why?
    I can take Ejection, but a no reasoned Ban?

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