Tip of the Week #13 – How to show your stuff in our new Search

The list of things-to-do never ends here at Linden Lab. Oftentimes, I find myself maintaining a dynamic balance of “Communicating about work vs. doing work”, and my video tutorials have been at the forefront of my list โ€” thanx for watching! ๐Ÿ™‚

I am ultra-excited about a lot of longtime features & fixes, hopes & dreams which are now coming to fruition โ€” amongst them our new Search which is included in today’s 1.18.5 update after hotly exiting Release Candidate status.

Thus, this Tip of the Week โ€” a continuation of “How to use the new Search” with Jeska’s great encouragement โ€” is how to show your stuff in our new Search:

  • Get objects for sale listed (and freebies too!)
  • Show your profile details
  • Show your group details

Tree of Second LifeRemember, to enjoy new Search, you need to be using our Second Life 1.18.5 viewer, and we’re making changes daily, so don’t be surprised if things keep getting better. Second Life is, after all, ALIVE.

Hoping you’ll find what you’re looking for,

Fun with my autograph after vectorizing it (small)

Torley Linden is a Product Manager & more who regularly contributes to the Official Linden Blog. He loves answering your questions, and has a FAQ. See more Tips of the Week!

About Torley

Who am I? See http://torley.com/
This entry was posted in Community, Creativity & Ideas, Resident Experience, Tips & Tricks. Bookmark the permalink.

42 Responses to Tip of the Week #13 – How to show your stuff in our new Search

  1. Blinders Off says:

    Thanks again Torley, for more great tips! : )

  2. Ann Otoole says:

    so can parcel and/or sim owners running blatant (sleek)bot farms to game the traffic metric be abuse reported and LL take action against them for falsely inflating traffic numbers?

  3. mimi says:

    Thanks for the search tips! You truly have the talent to explain things in a simple and understandable way… after seeing the tips I still wonder.. is there a way to make my profile show up in the search, but not on the web.. or is that impossible? i’d love people to be able to read it since I write about customer service there.. (and explain about the so annoying lost sales bug)

  4. Brenda Maculate says:

    Any predictions on how long before Windlight makes it into the standard viewer?

    I’ve been using the Windlight viewer for a while now, and I think there’s something in it– I feel like it’s ADDICTING! ๐Ÿ˜€

  5. Eren Padar says:

    Torley, this feature seems great in concept, but as feedback (and I’ll send this to the feedback email… thanks!)…

    The only way this works for merchant items is if merchants sell individual boxes, using the default purchase system.

    Most professional merchants don’t do this. Why? Because the default system does not allow them to track sales (what items sold where and for how much and to whom). All the default system does is say we sold an “object” for X amount of L$. Not very helpful.

    So, most merchants use vending systems. And even though the search allows them to list say, a vending box, it wont’ show the item is for sale, even though it is.

    And since most merchants use multivendors to save prims, this feature will be useless to the majority of the merchants on the grid.

    I can also see this feature being abused by griefers who will take no end in delight of putting up bogus “sales prims”… unless Linden Lab makes doing so a reportable offense with enforced consequences.

    I also wonder about items that are listed, but disappear from a parcel. Is the system automatically going to scan parcels on a regular basis to update the database? (hope so).

    SUGGESTION: Allow merchants to set up a search NOTECARD or some other such thing on their parcel, specificially designed to be read by the search database. If such a notecard exists on the parcel, the search database will read it and add the items to the search engine. That would be a nice addition that would take care of the multi-vendor situation. ๐Ÿ™‚

    All in all, the new search is a step in the right direction. Applause for that. Also applause for having a feedback email line. But considering that now griefers will email the blazes out of that line, Linden Lab might want to consider using the standard concept of a bot-protected email page… not just for search feedback but for all kinds of feedback. Customer feedback is one of your strongest assets.

  6. Dirk Felix says:

    #4 Brenda Maculate
    Windlight will never be a standard viewer, all versions are ALPHA’s, not BETA or GA. Each version has enough bugs and can never really be considered standard. Ooops, that’s all SL creates, sorry, it’s coming soon… hehe ๐Ÿ˜‰

  7. Berry Steinhoff says:

    Thank you for another great tutorial Torley.

    Just to append on setting items for sale. Be sure to set your mod/copy/transfer permissions correctly, otherwise some unsavoury character could come along, buy up your hard work and then resell your own work at a discounted price.

  8. Lazarus Luan says:

    We were promised that the new search would not be implemented until the problems were fixed with established high-traffic businesses with expensive classified ads not showing up anywhere in the new search. Unfortunately, we are paying L$50000 for a classified ad that places Kayliwulf Kingdom at number 3 under the original classified search and nowhere on the new one that was just released as the main viewer today. We have been sending feedback on this problem since they first put out the release candidate with the new search, but nothing changed on the subsequent releases of the release candidate and the problem still persists. Since businesses still seem to show up correctly under Places and Classified, why not allow users to preselect the type of search they want to do with the new search field in the upper right corner of the interface to allow users to use Places or Classified by default?

  9. Worth saying. To buy an object you own: Right click it and on the Pie use More> then Buy..

    You will find that Take is in the position you expect Buy to be in ๐Ÿ˜‰

  10. Ron Crimson says:

    Torley, Torley…. what happened to your 5-minute limit, you quietly sneaked a new 7:30 limit on us sometime in the past, didn’t you ๐Ÿ˜‰

    and ROTFL @ the sucky hippo LOL ๐Ÿ˜€

  11. ralph doctorow says:

    This has a real problem for places like Caledon where you TP to a hub, not the store found in the search. In the previous search there was an option to show the location on the map and if you TP’d somewhere and didn’t wind up at the store, there was a beacon.

    Both of these features have been lost which makes it pretty difficult.

  12. Krug Lancaster says:

    @6 Heh SL has bugs, yes. But thing is… after nearing a year in sl ive yet to leave because despite all its bugs, it has lots of charm. What would help is if half the “read the manual to fix this” problems that they get reports about, if those people would CAREFULLY read EVERYTHING lindens show to them, and listen. When you use huge prims, when griefers crash sims, when you file bad abuse, lag, or so forth reports. Lindens end up having to take time from bug fixing to cater to you. Id be surprised if linden labs had even 100 people operating its main server grid area, so the best way to fix bugs is read the instructions, (not saying you, saying it to the general populous) and learn about sl and listen to lindens advice (IE dont use huge prims, etc) so they can stop wasting time with silly bug reports and keep track on bug fixing. But eh, SL uses morrowinds engine (play morrowing, use its editor, and you’ll see what i mean) some of the custom sounds are from elder scrolls 3 also, and that game crashed every 2 seconds, but even today still has a powerful fanbase (mainly saying the last part to ask if anyone else has realized this)

  13. Kula Anatine says:

    where can i get 1 of thouse sculptures torley kool thanks can we search for region’s yet or will that be just in maps O’well

  14. Cenji Neutra says:

    Given that 99.9% of sales in SL are via vendor devices, rather than via directly for-sale objects, won’t the new search showing for-sale object give a fairly skewed view of what’s out there to residents? New residents who don’t know that will likely get a grim picture of SL commerce from the for-sale results.

    Some of the 3rd-party databases that list the same information through ‘spidering’ the grid with bots also include special scripts for vendor owners that get queried by the bots so that vendor content can be listed also.
    Does LL have any plans for how vendor hosted content for sale can also be included in the new search results? If not, what about the possibility of allowing the user to choose alternative search providers in the viewer instead of locking it to LL’s database?
    (reminds me of the case against Microsoft for search engines in IE).

  15. Max Minnelli says:

    Linden’s motto: Promises, Promises, Promises

    The only thing we can be sure of is problems, problems, problems.

  16. Kyder Ling says:

    Dang, already beaten. I was going to post that very point Garth.

    This is a real handy feature though that is being implimented. It is a bit bare, personally. Who knows, maybe one day we can shop for stuff from the SL web page which is linked to SL’s Main grid. Wouldn’t that be fun? ^^

  17. Broccoli Curry says:

    I still prefer the old search. All you had to do was add a – feature to exclude certain keywords, ie search mall -camping to save you having to tp elsewhere after discovering it was a lagfest, and it would have been just dandy.

    Dump traffic ratings from being included in search, and that stops most of the camping problem, and the grid is much better off for every real SL user.

    You might lose a bit of online concurrency… big deal… campers aren’t really “there” anyway so its a bit of a lie.

    Broccoli

  18. Ron Crimson says:

    I don’t get why so many of you criticize the new search when all the other search tabs that have always been there are still around. So you get both the old and the new search. Everyone should be happy, right?

    No, didn’t think so either. *rolleyes*

  19. Nanci Barthelmess says:

    Great tip as usual, but alas the new Search All tab is blank in the new release. It does show up in the last RC though. Go figure. ๐Ÿ™‚

  20. I love that at the bottom of the new searches you get a URL now to a world.secondlife.com webpage with the same information available externally on the web. Great if your SL business has a RL website for example. Profiles, groups and parcels all show up. Nice one! ๐Ÿ˜€

  21. Brenda Maculate says:

    #6 (Dirk Felix): I know about the difference between alpha, beta, and GR versions of software, but thanks for pointing that out.

    Why do people have to be so pessimistic about things? Are they not truly happy unless they have something to gripe about?

    I think there are several points that could use “fixing”, but there are only so many hours in a day, and though the symptoms for a problem may be glaring you in the face, the *cause* of the problem may not be so clear, and *that* is why some bugs take longer to fix than others.

    /me dons her cheerleader outfit
    I think things are going nicely. I’m looking forward to seeing things progress. ๐Ÿ™‚ Keep up the good work!

    Yaaaay, TEAM! ๐Ÿ˜€

  22. Janie Matahari says:

    i love your tips of the week!!!!!!!! well worth the time torley! thanks!

    you forgot to mention that when you set something for sale, you dont want mod, copy and trans all checked, or you are giving someone full free license to resell your stuff unlimited and put their own title on it.

    at first i really didnt like it, but now i really like the new search, at first i really didnt like it, but im concerned that when you feature the “highest paying ads” you are excluding some really good people, and also, how does one become featured? i just dont think thats fair. (just like i dont like the top 20 most popular – i wish it were everything sorted by traffic)

    my other concern is what are you basing “relevance” on. it seems like things i search for, i expect to come up on top, but there is a mish mashed order even if your keywords are exact. again this may cause some unfairness.

    i havent fully tested it, but i hope that you have fixed the problem with the fact that the words must be in a certain order and such. that occurs in the events search especially.

    thanks torley!

  23. Dirk Felix says:

    #12 Krug Lancaster
    If LL coded a decent product all of this would be moot and the only concern would be their awful customer service. This spaghetti code base would never fly within an enterprise world. Why should LL customers accept anything less than a BETA version, considering the amount of money that is made? So good for you with your anniversary, would it have been better to see LL actually deliver a quality product within this years time?

  24. Jessica Elytis says:

    One thing:

    The new SEARCH field in the upper right removed the PACKET LOSS and BANDWIDTH meters. While I know the LAG METER that was implemented last update does the same thing, the status bars were very very useful as an aid in knowing what was going on at a glance.

    Any chance of having these back?

    ~Jessy

  25. Sue Saintlouis says:

    Great video!
    I have a question: do the object descriptions show up in the new search?

  26. Montana Corleone says:

    It’s more a question of thinking things through properly, and actually being inworld and doing the things normal people do, and seeing it from a merchant’s point of view rather than a few land barons that they bother asking.

    Yes, search needs improving, and yes traffic needs to go. But you have to be careful about making changes of a major sort. What we really needed was multiple keywords and proper boolean search, that would have done. Instead we have the potential for yet more degradation of performance and quality of life.

    As mnay have pointed out, most merchants use vendor systems, so this new search will drive even more customers away and to the freebie resellers. Gaming this, and griefing it has huge potential. Unscupulous land owners, and there’s quite a few of them, might even use it as a new method of gaining traffic for free with bogus prims set for sale.

    To compete, merchants will have to raise prims, that means more stuff to draw,and many more textures to download. Most have auto change turned off to aid lag, so textures are only sent on demand when someone is browsing. If you replace a five panel 11 prim vendor with 50 or 100 primswith non-optimised textures, you can imagine what that will do to lag and performance on a sim, on top of the Windlight load.

    At the same time, you’ve taken away useful stuff like the indicator bars. WTG again guys. Still, I’m sure the last laugh will be on the premiums and land owners. With a search like this, why need more than one shop? Prim count alone will make it more expensive to do so. So people will cut back to one store,single prims, listed for search. More mpty plots, more falling land prices, more empty world. Still, those empty plots might look a little prettier…

    Now I understand why they call themselves monkeys: monkeys don’t think things through in an analytical way…

  27. Montana Corleone says:

    Oh, and I forgot to add, that many secondary shops are rented, not owned. Many are in malls. They are not usually parcelled, so a tenant has no control or ability to set Places in search, and ditto for the group ownership, so in those cases, they may not be able to list their items in search anyway. Thus even less reason to use malls, which I think we will see die off, meaning yet more empty land… Ho hum.

  28. Jeska Linden says:

    @ ralph – you should still be able to use the beacon to track to landmarks which are located on parcels with landing points and/or telehubs. If this is not the case, it is a bug and should be reported in the Issue Tracker and be sure to set โ€œAffects Version/sโ€ to โ€œ1.18.5โ€œ.

    @ Cenji and others – we are aware of the vendor issue and are hoping to work together with content creators to solve it. Currently vendors are treated as any other object, so in the meantime, one possible work around is to list what is inside of the vendor in it’s name and description field so that it is included in the list of objects on searchable land.

  29. Ralph Doctorow says:

    @28 – I reported it as bug, unfortunately, Jira doesn’t allow selecting any version after 1.18.3. You might want to consider updating Jira when you release new versions.

    I’m concerned that this new search is going to hurt the overall SL economy, perhaps significantly, by making search a much less effective advertising medium than the previous version. The lack of a beacon is one example, if people can’t find the store, they probably won’t buy anything there.

    Changing from a scrolling list to a paged list will greatly discourage people from browsing beyond the first couple of pages. Since the order is no longer affected by paid ads this means that successful business won’t be able to advertise to keep selling. The only people who will sell will be those who for some reason wind up on the first couple of pages.

    The individual entries in the search results are multiple lines which means there are very few entries per pages. Worse, the entries show almost no descriptive information, it’s all system related text more suitable for debugging. People tend to browse for products and events based on descriptions more than where the store is located or if it’s a paid ad.

    Clicking on an entry now brings up a new window after a delay as opposed to the rapid display of the descriptive information and image in the old search. This change also discourages browsing even within the first couple of pages by introducing a delay for each entry looked at.

    Previous occasions when search has gone down have shown how vital search is for sales volume, degrading that tool seems to me to be very questionable.

  30. Montana Corleone says:

    Typical Linden mess up. When I rez stuff, at least on Mac, Search is ON by default, the opposite to Torley’s video, the shop is rented, not set to show in Places, and yet the stuff all shows up.

    Nice to see that using the new viewer, 1.18.5, my very first tp failed. Nice to know after 3 weeks away nothing has changed, except the whole thing laggier than ever full of shinies I don’t want that don’t even work as advertised…

  31. Netsah Kurosawa says:

    … I hate that new search system.. the reason? Because to pay for ads change nothing. I mean before in search engine my shop was in top 10 of searchlists for most of my keywords. And now noone can find it except if they know the name of the shop. What I see in that new search system is people who are the richest will become more rich and all the others will have to make more ads everywhere even if they don’t have the money for that… I find that stupid. The old search engine was more logic.. The old search was giving same chance to everyone…
    If I write that today it’s cause I talked of that with lot of people in SL, owners of shops or not, and they all think the same.

  32. Brett Finsbury says:

    I know what you meen Netsah. Even knowing the name of the store isnt a sure thing. I typed the name of a store. Typed the exact name in search. One would think that the store I was looking for would be right on top. 5 pages later I gave up and dug out an old landmark.

  33. bettinatizzy says:

    Thanks for your always excellent tutorials, Torley.

    Meanwhile, DrenBoy Opus and Felix Wakmann, two ultra knowledgable Search experts, provided some excellent tools for customizing your search here: http://npirl.blogspot.com/2007/11/you-dont-need-to-be-nerd-to-rev-up.html.

  34. Mameha Brown says:

    you rock torley ๐Ÿ˜›
    woot woot

  35. Sorry, but the new Search has been damaging business in SL severly.
    Why? With the old search things were searched quick and easy.
    The new search is window dressing. Very nice looking, but very
    unpractical and updating takes a whole day.
    I can’t imagines that we asked for it.
    Google as a benchmark is wrongly chosen. Google serves likely
    a majority of the world population and billions of web pages.
    This is only Second Life with far less pages and people.
    Keep it stupid simple ( and effective ) please.
    The old search worked fine.
    The new search may kill business.

  36. Cat Mimistrobell says:

    Well I love Torley’s videos and Torley’s character – but the new search engine seems to have failed me completely.

    As another poster said, on the old system, certain product searches listed just a few shops, and mine was in the list. Brilliant. The same search on the new engine lists about four pages, and my shop is nowhere to be seen. I’ve also noticed that other merchants on my patch are showing up in the left hand pane when the name of the plaza is typed in, and my shop doesn’t show up at all. I don’t understand the logic of this, as the name of the plaza is in my classified ad and the name of my shop is listed under ‘about land’. Simply can’t see what other merchants have done that I haven’t.

    For three weeks prior to the arrival of the new engine, sales were rocketing far beyond anything I’d seen over the last year – but since the new engine was implemented, they’ve dropped massively. Coincidence? Seems unlikely.

    I would really appreciate a detailed (idiot-proof) explanation of how to best list items in order to be discovered by the new engine. I am at a loss (in more ways than one…)

  37. Edde Edman says:

    I hated this new search.
    Is good only for the big companies with the top 8 PAID ADs.
    New people on the SL is the biggest commerce there and they will go only for this 8 top big ads.
    The SL will loose a lot of users becouse a lot of business will broken. Very bad this Ideia of the pictures of the 8 top paid ads.

  38. Edde Edman says:

    this man said all I want to say:

    ” Netsah Kurosawa Says:

    December 2nd, 2007 at 3:09 AM PST
    โ€ฆ I hate that new search system.. the reason? Because to pay for ads change nothing. I mean before in search engine my shop was in top 10 of searchlists for most of my keywords. And now noone can find it except if they know the name of the shop. What I see in that new search system is people who are the richest will become more rich and all the others will have to make more ads everywhere even if they donโ€™t have the money for thatโ€ฆ I find that stupid. The old search engine was more logic.. The old search was giving same chance to everyoneโ€ฆ
    If I write that today itโ€™s cause I talked of that with lot of people in SL, owners of shops or not, and they all think the same.
    “”
    The new SEACH WILL DESTROY the small bunisess

  39. Pingback: Search Changes Tomorrow « Official Linden Blog

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  41. Brisus says:

    “Brenda Maculate Says:
    November 29th, 2007 at 5:15 PM
    Any predictions on how long before Windlight makes it into the standard viewer?
    Iโ€™ve been using the Windlight viewer for a while now, and I think thereโ€™s something in itโ€“ I feel like itโ€™s ADDICTING! ”

    Thats not windlight…windlights long gone…it’s called RC (release canidate)
    We’re currently on RC8

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