Between November 21 and 25, we erroneously charged membership fees to a group of free, Basic accounts. Of course, Basic accounts are not subject to membership or VAT fees. If you received such a notification and had not taken the steps to upgrade to premium, your account will be restored to regular basic status, with no balance due, if it has not already. If a payment method on file was charged as a result of this error, a full refund has already been processed and will be crediting shortly. On behalf of Linden Lab, I would like to extend my sincerest regrets for this error.
If you have any other questions regarding your account, please contact our billing support group via the Second Life support portal on our website.