[Resolved 9:42PM PST – 10/18/07]
The Support Portal login page is now working as it should. Thank you.
As of about ten minutes ago, we began receiving reports that the login page for the Support Portal was not letting people past it. Even with authentic login credentials Residents are getting returned to the same page. We are working to get this corrected as quickly as possible. In the meantime, if you have need to access the knowledge base, you may login as a guest, using your email address.