Little did Linden Lab know that Bug Triages would take off the way they did. What’s a triage you ask? Well every week, Benjamin, Bridie, and Rob Linden hold in-world office hours with other Lindens, including Torley, and Residents to discuss Second Life bugs and Resident-created feature suggestions that you generate in public JIRA. During these office hours, bugs and feature suggestions, some with patches created by rock star, Resident, open source stormers and some without patches, are imported into the Linden Lab JIRA so that developers can begin work immediately on what’s important to you. Residents craft agendas for these triages, and we all sit down weekly to discuss and import issues at office hours.
In the month of June, Torley reported that your JIRA bug-reporting helped Linden Lab developers and open source contributors fix 163 bugs out of 480 reported. Those may not seem like impressive numbers to you, but keep in mind that the trend matters. You’re reporting more bugs and together, we’re fixing more bugs. (For tips on bug reporting, see Torley’s post “How to report better bugs.”) The triage enables Lindens and Residents to combine forces in order to fix bugs and think about which features are important to you. Because triages have become so useful, we’ve launched in this month alone a User Interface weekly bug triage and Viewer Crashes weekly bug triage! Now it’s time to welcome Internationalization to the triage family.
This Friday, we’ll introduce the latest in our series of bug triages, Internationalization. Second Life has a burgeoning international population. In recent months, we’ve created an International Liaison Specialist team, released the viewer in Japanese and Korean, created multi-language Orientation Island HUDs to guide new Residents, published “Linguistic QA with the Second Life Viewer” on the wiki, and most recently, we added an Italian Forum to the International section of our official forums. However, with multi-language viewers come bugs. Alissa Sabre has done an amazing job of calling our attention to various issues that affect the Second Life International and Open Source communities. It’s time that we began fixing those bugs in accordance with Resident feedback. So join us this Friday at 11am SLTime at Iridium’s Haven for our very first Internationalization Bug Triage!
We look forward to seeing you at your friendly, Second Life neighborhood triage!
More Information on JIRA and Bug Triages
Internationalization Bug Triage
* We’ve created a bug triage filter for Internationalization in JIRA. Check it out!
* The agenda has yet to be set, but watch the triage wiki for more information.
* The triage will be held this Friday, July 27th at 11am SLTime. Show up at Iridium’s Haven in Beaumont (108, 151, 200)! At the moment, this triage will be held monthly (the last Friday of each month) since the current number of bugs is fairly minimal (this doesn’t negate their importance though).
Viewer Crashes Bug Triage
* Check out the Viewer Crashes bug triage filter in JIRA.
* Look at the latest Viewer Crashes triage agenda on the wiki.
* This triage is held every Wednesday at 3pm SLTime. Show up at Bridie’s home in Linden Village to attend!
User Interface Bug Triage
* The User Interface triage filter can be located in JIRA. Keep in mind that you’ll need to log in before you can access the filter.
* Benjamin Linden’s User Interface triage is held every Tuesday at 10am SLTime. Show up at Benjamin’s office to attend!
General Bug Triage
* Attend this general triage with Rob Linden every Monday at 3pm SLTime. Be there or be square!