This afternoon power outages in San Francisco have been affecting our offices and local co-location facilities causing widespread grid issues. Residents may be unable to login and experience other in-world issues. Our Support Portal and billing phone lines may also be down during this time.
We are also aware of delays in payments of group dividends and weekly stipends. While we believe most payments should be completed by this point, further research into the state of stipends and dividends has been delayed by the power outages.
[RESOLVED 6:15pm] The remaining offline regions are now back up and running, this issue is resolved!
Thank you for your continued patience and have a nice day!
[UPDATE 3:10pm] While our Ops team works to return the Grid to health, we have disabled some features on the Second Life website. Please check back here for the latest updates as they become available.
[UPDATE 3:48pm] Logins have been disabled temporarily as we continue to work on the Grid.
Residents who are still logged in are advised to avoid making transactions of any sort for the time being.
[UPDATE 5:48pm] The Grid is open and registrations have been turned back on! Servers at one of our co-location facilities remain offline, we are working to bring them back online as soon as possible. It is now safe to make in-world transactions.