Release Day Slow-Down

Good evening.  Earlier this afternoon, several Residents reported general SL performance issues to our Support teams.  After verifying the reports, Support escalated to Operations, and they have been digging into this issue ever since.  It appears that during the grid restart, we maxed out the network connection to the asset server cluster.  This caused a slowdown in downloading and rendering of various textures and objects. We are still looking for the primary cause of this spurt of network traffic so that we can prevent this from occurring in the future.

For now, traffic seems to be stabilizing and returning to normal, but  we will be adding another network switch to increase available bandwidth tomorrow.  Thanks to those who reported this issue to us, and thanks to all of you for your patience.

About Maurice Linden

Linden Lab
This entry was posted in -Miscellaneous, Announcements & News, Operations, Service Status. Bookmark the permalink.