Support Portal Down Time

We have arranged with our Support Portal vendor to have down time this week at the same time as the rest of grid instead of overnight on the weekend. We hope this is a better arrangment than having, effectively, two down times. Support Portal down time is shorter however, from 8am to 11am SL time. You will not be able to access support via text chat or ticketing, or to access the knowledge base during that time, although phone support for those who qualify will still be available.

Thank you!

This entry was posted in Announcements & News, Concierge, Customer Service. Bookmark the permalink.